Hays Travel - Greenock Reviews 

818
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time. Thanks ag... See more

Company replied

Rated 5 out of 5 stars

We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more

Rated 5 out of 5 stars

Great team, helpful, friendly and engaging. They put you at ease as they Taylor, tweak and adjust your holiday to suit your requirements. They listen to you as you explain what your preference... See more

Company replied

Rated 5 out of 5 stars

Nothing was a bother for Alison(Greenock branch), she helped us decide on the best destination for our family's first holiday and looked for the best deal for our budget. She answered all our queries... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

818 reviews

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4.9

All reviews

(818)

124,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service as always from…

Excellent service as always from Jaqueline . Goes above and beyond with her help . What a great asset to your team

March 19, 2026
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Reply from Hays Travel - Greenock

Thank you for leaving a great review and for booking with us !

Rated 5 out of 5 stars

Amazing travel agency

Amazing travel agency , friendly & helpful team , great service.
Highly recommend Hays .

March 16, 2026
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Reply from Hays Travel - Greenock

Thank you for this lovely review, we really appreciate it! Thank you for always booking with us.

Rated 5 out of 5 stars

Easy booking

Excellent customer service from Jacqueline made the booking of our first cruise very easy

March 6, 2026
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Reply from Hays Travel - Greenock

Thanks I am sure you will enjoy it .Jacqueline

Rated 5 out of 5 stars

Had a great experience booking my…

Had a great experience booking my flight with Alison ! Very friendly staff and caring . Would highly recommend.

March 12, 2026
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Reply from Hays Travel - Greenock

Thank you for leaving this lovely review. We really appreciate it! Thanks for booking with us again.

Rated 5 out of 5 stars

First class service .

After hearing from Allison that our trip to Dubai had been cancelled I went in to see her .As usual service was first class and came out with a holiday to Lanzarote with all our needs met. Jacqueline and staff have always been super friendly and professional over the years we have dealt with them would not go anywhere else.

March 3, 2026
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Reply from Hays Travel - Greenock

Thank you very much for your lovely review ! I am so pleased we managed to get another amazing holiday for you - Alison

Rated 5 out of 5 stars

5 Star + Service!!!

I found a great deal on a holiday to Japan, when I called I spoke to Kris who was extremely friendly, knowledgeable and helpful and we discussed the holiday which Kris re priced as it had been on for almost a week, luckily the price hadn't changed.
I spoke to my partner and we decided we wanted to make slight changes to areas we were visiting, spoke to Kris again and he said it wasn't a problem and made the changes. As he had been before he also gave me some great advice on pocket wi fi we could hire and having luggage sent from the airport straight to our hotel!
I was extremely happy with the service I received, not just from Kris but from other members of staff I spoke to when I called.
Well done Hays Greenock, 5 Star + Service!!!

March 6, 2026
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Reply from Hays Travel - Greenock

Thanks for your feedback Anne Marie .Kris loves Japan and his knowledge is invaluable .Its a dream listening to him when he is discussing Japan.

Rated 5 out of 5 stars

The girls at hays greenock very good at…

The girls at hays greenock very good at their job very friendly nothings ever too much trouble for them very experienced and find you the best deals and great holidays

March 1, 2026
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Reply from Hays Travel - Greenock

Thank you so much for this kind review! We really appreciate it and thank you for always booking with us.

Rated 5 out of 5 stars

Dream Menorca holiday

Jade was a very pleasant young lady who booked our holiday very quickly and talked us through it all. We got exactly the holiday we wanted.

February 26, 2026
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Reply from Hays Travel - Greenock

Thank you very much for leaving me this lovely review!- Jade

Rated 5 out of 5 stars

The staff member was cheerful…

The staff member was cheerful ,knowledgeable and helpful and enabled us to get the product we were looking for.

February 18, 2026
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Reply from Hays Travel - Greenock

Hi Ian, thanks very much for leaving me a kind review and for booking . We really appreciate it.

Kris

Rated 5 out of 5 stars

Friendly and Welcoming Service

I had a really positive experience with Hays Travel, Greenock, from start to finish. The service was excellent, and I genuinely felt looked after throughout the whole process.

What stood out most was how attentive and thoughtful Alayna, the travel agent, was. She took the time to understand exactly what I was looking for in a holiday, asked the right questions, and really listened to my preferences. At no point did I feel any pressure to book something. Instead, I felt supported and guided, with options that clearly matched what I had in mind.

I wouldn’t hesitate to use Hays Travel again.

February 24, 2026
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Reply from Hays Travel - Greenock

Hello!

Thank you so much for such a positive review for myself.
I'm very grateful to know that you felt looked after. Thank you for sharing your feedback, we really appreciate it.

Alayna :)

Rated 5 out of 5 stars

Kris was very pleasant and helpful for…

Kris was very pleasant and helpful for myself and my friend as we were unsure about where to go on holiday he advised us well we are all booked now will definitely go back hopefully to book Nashville for next year

February 20, 2026
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Reply from Hays Travel - Greenock

Thank you very much for booking and for leaving Kris a great review. We look forward to getting you booked for Nashville !

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