Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time. Thanks ag... See more
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See what reviewers are saying
We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more
Great team, helpful, friendly and engaging. They put you at ease as they Taylor, tweak and adjust your holiday to suit your requirements. They listen to you as you explain what your preference... See more
Company replied
Nothing was a bother for Alison(Greenock branch), she helped us decide on the best destination for our family's first holiday and looked for the best deal for our budget. She answered all our queries... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 Hamilton Way, PA15 1RH, Greenock, United Kingdom
- 01475297022
4.9
Excellent
818 reviews
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Great friendly service
Great friendly service, staff always ready to help and advise and think ofvthe additional extras.
January 17, 2026
Reply from Hays Travel - Greenock
Thanks Donna for booking . You will have a fab time. Jacqueline
Called in expecting to just details of…
Called in expecting to just details of what we required, left with everything sorted.
January 21, 2026
Reply from Hays Travel - Greenock
Thanks Anthony for booking . You will have a fab time. Jacqueline
Excellent service from Alison
Excellent service from Alison. She was very helpful, thorough and did not rush us.
January 18, 2026
Reply from Hays Travel - Greenock
Thank you for the amazing review!! and thank you again for booking with us :)
Alison was friendly and knowledgeable…
Alison was friendly and knowledgeable regarding resorts and countries I was interested in.
January 20, 2026
Reply from Hays Travel - Greenock
Thank you for the amazing review!! and thank you again for booking with us :)
Jacqueline the agent at Greenock branch…
Jacqueline the agent at Greenock branch was very professional and patient with us when we were in to book our cruise for 8 pensioners.She explained everything in detail to us ,making sure we understood everything that was happening.
January 19, 2026
Reply from Hays Travel - Greenock
Thanks Ann for booking .You will have a fab time.Jacqueline
Reply from Hays Travel - Greenock
Thanks for booking again Karen .Jacqueline
Jaqueline at Greenock branch was very…
Jaqueline at Greenock branch was very helpful and pleasant nothing was too much bother and we were very happy to book with hays again ⛱️🚢
January 17, 2026
Reply from Hays Travel - Greenock
Thanks for booking again Bernadette .You will have a fab time.Jacqueline
Reply from Hays Travel - Greenock
We appreciate you taking the time to leave us a review, and for booking with us once again :)
Have been with Hays on our last visit…
Have been with Hays on our last visit abroad, and everything turned out first class.
Young girl doing our booking was confident, professional, and very helpful.
January 17, 2026
Reply from Hays Travel - Greenock
Hi Maurice, thank you for booking with us once again. Glad to get you all organised. I'll let Amy know you've left her such a lovely review :)
Excellent experience
Excellent experience , Alanya was helpful, patient and very smiley.
Made the whole experience booking a holiday for 8 family members painless!
January 16, 2026
Reply from Hays Travel - Greenock
Thank you for booking with us once again Linda, We're always grateful for it! Alayna :)
Reply from Hays Travel - Greenock
Thank you so much for booking and for your great review :)
Staff very welcoming
Lovely, welcoming, staff, and a good environment too.
This was a first time experience for us with Hays Travel and we found your assistant, Kris, most patient and helpful in successfully booking our Disney holiday.
January 14, 2026
Reply from Hays Travel - Greenock
Thank you so much Anne for your kind words it's very much appreciated! So glad we got you booked up, can't wait to hear all about it - Kris
Amazing staff and service
The assistant was extremely helpful and look through countless holiday to help find the right one for my family (I’m a wheelchair user). She asked othe members of staff who had been on the same holiday and used assistance for family members to come and speak to us to put us at ease about our trip. Would definitely recommend and use the company again.
January 10, 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you again for booking with me :)
Great experience
Great experience. Very knowledgeable about the resort and numerous hotels. Booked quickly and advised on using the app. Emailed all documents and confirmed delivery while still in shop.
January 10, 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you again for booking with me :)
The girl that looked after us was very…
The girl that looked after us was very helpful with the questions we asked
January 10, 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you again for booking with me :)
Alayna was so good with us today
Alayna was so good with us today
We changed our minds a few times and she always showed us what we wanted
We have booked with her a few times now and will certainly do it again
She is excellent and will always trust her advice
She is great at what she does
Thank you Alayna
January 10, 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you again for booking with me :)
Alison in your Greenock branch was very…
Alison in your Greenock branch was very helpful and informative, we booked our trips for the cruise through Alison again so helpful and patient, we’ve booked again through Alison for our November trip this year she sorted it all out for us it makes a big difference when booking when you know and trust the person your booking it through.
January 9, 2026
Reply from Hays Travel - Greenock
Hi Tracey - thanks very much . I really appreciate your lovely review . Thanks for booking again - Alison
Cruise booking
My son and I went in looking to book a cruise and Jaqueline did her up most to find us what we were looking for . After booking a few days later we have been given a complimentary upgrade from MSC .
January 3, 2026
Reply from Hays Travel - Greenock
Thank you very much for booking and leaving us a great review . That's amazing about the upgrade !
Holiday November 2026
My go to travel agent. Great experience booking a holiday. Staff were very professional as ever, explaining everything in detail.
January 4, 2026
Reply from Hays Travel - Greenock
Thanks Andrew - we really appreciate you booking with us again - Jacqueline
Customer service excellent
Customer service excellent! Alison in particular was very attentive to want we wanted from our holiday.
January 6, 2026
Reply from Hays Travel - Greenock
Thanks very much for booking with me & leaving a lovely review - Alison
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