Hays Travel - Greenock Reviews 

818
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time. Thanks ag... See more

Company replied

Rated 5 out of 5 stars

We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more

Rated 5 out of 5 stars

Great team, helpful, friendly and engaging. They put you at ease as they Taylor, tweak and adjust your holiday to suit your requirements. They listen to you as you explain what your preference... See more

Company replied

Rated 5 out of 5 stars

Nothing was a bother for Alison(Greenock branch), she helped us decide on the best destination for our family's first holiday and looked for the best deal for our budget. She answered all our queries... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

818 reviews

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4.9

All reviews

(818)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Full support given offered at several…

Full support given offered at several options with no pressure
Staff made us feel at ease.
Also discussed special assistance for 2 of the party travelling and staff enquired further regarding this to ensure we had all information etc needed
We felt this was a stress free booking
Two staff supported this over 2 visits Jacqueline and Alyana
Would recommend Hays Travel Greenock
I am a customer who always returns to the Greenock store

December 31, 2025
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Reply from Hays Travel - Greenock

Thanks for booking again Anne .

Rated 5 out of 5 stars

Great customer service

Great customer service, nothing was a hassle

December 31, 2025
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Reply from Hays Travel - Greenock

Thank you so much Ann for you lovely review! and thanks again for booking with me - Amy :)

Rated 5 out of 5 stars

Fab experience

Fab experience in store Alayna spent over an hour with me helping me choose the perfect holiday to celebrate my hubbys 60th, her knowledge was brilliant and it helped me make my final choice, she also done a poster that I can print off to surprise him with

December 30, 2025
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Reply from Hays Travel - Greenock

Thank you Sandra for your amazing review! and thank you for booking with us :)

Rated 5 out of 5 stars

Alayna is so helpful and friendly she…

Alayna is so helpful and friendly she knows exactly what holiday we want as we only go to her to book our holiday . If Alayna is off when we pass we do not go in until we know she is working. We have been booking our holiday with Alayna for a good couple of years now and will not go anywhere else.

December 28, 2025
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Reply from Hays Travel - Greenock

Thank you very much for your lovely review for our Alayna - we will be sure to pass on your kind & lovely comments. We really appreciate it !

Rated 5 out of 5 stars

Great shop with great staff.

Friendly staff,never rushed when your in store. Very knowledgeable on all holidays and they are able to guide you in the right direction for what suits your needs. Very respectful of your budget too. Nice big clean shop. You can get some good deals.

December 16, 2025
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Reply from Hays Travel - Greenock

Thank you for this lovely and kind review, we really appreciate it. We look forward to having you back in-store to get the holiday all booked!

Rated 5 out of 5 stars

New York

My partner and I went into book New York for our 50th birthdays.
As it is a bucket list of ours we wanted someone to help us out. Well Jacqueline went above & beyond for us & we are so happy to have trusted her. Thank you so much

November 30, 2025
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Reply from Hays Travel - Greenock

Thanks for your lovely review and for booking with us at Hays Travel Greenock!

Rated 5 out of 5 stars

Alison has always booked my family…

Alison has always booked my family holidays. Couldn’t recommend her enough! Very helpful xx

December 1, 2025
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Reply from Hays Travel - Greenock

Thanks Amanda for booking and taking the time to leave me such a lovely review - Alison

Rated 5 out of 5 stars

Excellent First Class Service

As usual Alison provided us with a First Class Service.
Her knowledge and understanding are exceptional.

December 1, 2025
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Reply from Hays Travel - Greenock

Thank you for booking with me once again ! I really appreciate it - Alison

Rated 5 out of 5 stars

Booked with peace of mind.

Yet again booked with no problems.
Jacqueline always double checks the holiday is right for us and we're getting it at the right price.
Flights, hotel, seats, insurance and currency all sorted with no hassle.
One less thing to worry about.
Thanks again

November 29, 2025
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Reply from Hays Travel - Greenock

Thank you for booking with us again, we really appreciate it! And thank you for the lovely review :)

Rated 5 out of 5 stars

Brilliant experience Greenock hays

Friendly, kind and helpful staff. Very patient and happy to help.

Alayna went above and beyond for us when trying to sort out cabins for a cruise as we are first time cruisers!

Great communication

November 27, 2025
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Reply from Hays Travel - Greenock

Thank you for the wonderful review and thank you once again for taking the time to book with us! - Alayna :)

Rated 5 out of 5 stars

Alison in the Greenock office Scotland…

Alison in the Greenock office Scotland was super helpful. She got us the deal we wanted even though it wasn’t on her system. Had to make several calls to organise and never rushed us. I couldn’t be more pleased! She’s a gem!💎

November 11, 2025
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Reply from Hays Travel - Greenock

Thank you for taking the time to leave me a lovely review and for booking with me. I really appreciate it - Alison

Rated 5 out of 5 stars

I wouldn’t book a holiday anywhere else…

I wouldn’t book a holiday anywhere else other than Hays, Greenock. The staff are fantastic, friendly & extremely knowledgeable & explain all aspects of the holiday very well. They take any stress away and make sure everything is organised for you. Special mention to Alayna who is lovely and super at her job.

November 9, 2025
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Reply from Hays Travel - Greenock

Thank you so much for this lovely and kind review, we really appreciate it. Thank you for booking with us again!

Rated 5 out of 5 stars

I Dealt with two different members of…

I Dealt with two different members of staff and I could not have asked for better service and I am delighted about the way they handled my health issues could not have asked for a better service.

November 5, 2025
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Reply from Hays Travel - Greenock

Thank you very much for leaving us this lovely review. We are so happy we managed to get you the best holiday for your needs. Thanks for booking with us - Alayna

Rated 5 out of 5 stars

Absolute first class service from Jacqueline

Absolute first class service from Jacqueline and her attention to detail shine through would not hesitate to contact her in future wheonnoa holiday.

November 5, 2025
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Reply from Hays Travel - Greenock

Thank you for booking with us and leaving us this fantastic review. We really appreciate it.

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