The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
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First time booking through a travel agent as usually do it myself as I like to look for the best deal but Courtney was brilliant, for our trip to Thailand tailor to our needs and did not mind changin... See more
Always fantastic service from Hays Travel in Halifax. The staff always answer all our questions and help us book the perfect holidays. Thank you
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
909 reviews
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Always deliver the best service from…
Always deliver the best service from the staff . Used them for many years. No complaints.
February 11, 2026
Reply from Hays Travel - Halifax
Thank you for your amazing feedback Elizabeth! It's always a pleasure booking your booking you holidays.
Friendly and helpful staff
February 18, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave this lovely review!
Quick to book and good advice from the…
Quick to book and good advice from the agent
February 16, 2026
Reply from Hays Travel - Halifax
Thank you Lynne for your lovely Feedback!
Reply from Hays Travel - Halifax
Thank you for your lovely feedback!
Always friendly and knowledgeable
Always friendly and knowledgeable. Guided us through booking our 3rd and 4th cruises with them. Nicole was super patient and answered all our questions making the whole process simple. She really put us at ease and she certainly knew her stuff.
February 12, 2026
Reply from Hays Travel - Halifax
We’re absolutely delighted to hear that booking your 3rd and 4th cruises was such a positive experience. Nicole truly takes pride in making the process smooth, stress-free, and enjoyable, so it means a lot to know she helped put you at ease and answered all your questions with patience and expertise.
We can’t wait for you to set sail again and create even more amazing memories! If there’s anything you need before your next adventure, we’re always here to help. 🚢✨
Helpful and cheerful
Daisy our advisor, was extremely patient, and efficient.
She sorted the holiday we wished to book in no time. Overall it was a pleasant experience.
February 13, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind words! 😊
We’re delighted to hear that Daisy provided such a helpful and cheerful experience. Her patience and efficiency are qualities we truly value, and it’s wonderful to know she was able to organise the holiday you wanted so quickly and smoothly.
We’re so pleased your booking experience was a pleasant one! If you need anything at all before you travel, we’re always here to help. Wishing you a fantastic holiday! ✈️🌴
We use Hays Travel Halifax to book our…
We use Hays Travel Halifax to book our holidays, we always find staff very professional and friendly and approachable .
February 13, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback about Hays Travel Halifax.
We’re so pleased to hear that you consistently find the team professional, friendly, and approachable. Providing a welcoming and knowledgeable service is exactly what we strive for, so it means a great deal to know we’re getting it right.
We truly appreciate your continued trust in us to book your holidays and look forward to helping you plan many more wonderful trips in the future! 🌍✈️
Excellent customer service ny Nicola
Nicola was more than helpful,she was very informative and took the time to explain everything.
February 12, 2026
Reply from Hays Travel - Halifax
Thank you so much for your fantastic feedback! 🌟
We’re thrilled to hear that Nicole provided such excellent customer service. Being informative and taking the time to explain everything clearly is exactly the level of care we aim to deliver, so it’s wonderful to know she made such a positive impression.
We’ll be sure to pass along your kind words to Nicole — she’ll be delighted! If there’s anything else you need, we’re always here to help. 😊
Excellent smooth service
Excellent smooth service! Ella was great with lots of useful information and helpful advice
February 12, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! 😊
We’re delighted to hear you experienced excellent, smooth service and that Ellie was able to provide lots of useful information and helpful advice. She’ll be so pleased to know she made the process easy and enjoyable for you.
We truly appreciate you taking the time to share your experience, and we look forward to helping you plan your next adventure! ✈️🌍
I called in to see what hays could…
I called in to see what hays could offer and after some reasonable time and a very polite young assistant that greeted me as soon as I walked I left with a very positive response and a great holiday package booked including good flight times and seats that I was looking for
February 11, 2026
Reply from Hays Travel - Halifax
Thank you so much for sharing your experience! 😊
We’re delighted to hear that you received such a warm welcome as soon as you walked in and that our colleague took the time to find the right options for you. It’s wonderful to know you left with a positive impression — and an exciting holiday package with the flight times and seats you were hoping for! ✈️🌍
We truly appreciate you choosing us and look forward to helping you again with your next adventure. Have an amazing trip! 🌴✨
I dealt with 2 members of staff
I dealt with 2 members of staff, Daisy and Thalia and both were very friendly and helpful. They helped me find flights and a hotel in Dublin for the weekend. Thalia took me though the booking and helped me access the Ryanair app. that I needed in order to locate my boarding passses.
February 8, 2026
Reply from Hays Travel - Halifax
We appreciate your kind words! We are so glad we could assist you in finding flights and a hotel for your Dublin trip! Have an amazing time in Ireland!
Everyone was really helpful from the…
Everyone was really helpful from the moment I walked it.
Thaila was really informative and helpful at booking our holiday.
January 31, 2026
Reply from Hays Travel - Halifax
We are so happy to hear that everyone was helpful and we're glad that you had a great booking experience!
Spring Holiday.
Always a pleasant experience booking our holidays with Hayes Halifax.
Staff always polite and smiley ☺️
February 7, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind review! 🌸
We’re delighted to hear that booking your Spring holiday with Hays Travel Halifax was once again a pleasant experience. It’s wonderful to know our team’s polite and friendly approach continues to make a difference.
We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays in the future! 🌍✈️
Daisy was polite and courteous…
Daisy was polite and courteous throughout the booking process , answered all our questions and if she wasn't sure found out for us. The whole process was made a lot easier by Daisy. Thank you
February 6, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us a review. Thank your for your kind words!
Hays Travel Halifax
The agent did a great job of explaining…
The agent did a great job of explaining all the options, then spent time to get us the best prices and most convenient flights.
February 4, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our team member helped you find the best options for your trip.
Hays Travel Halifax
Courtney was fabulous
Courtney was fabulous. Helped in every way she could and got the best price. Friendly, smiley and a very comforted atmosphere!! Great service
January 30, 2026
Reply from Hays Travel - Halifax
Thank you for taking the time to write us such a lovely review! I will pass this onto Courtney and she will be so pleased.
Hays Travel Halifax
staff very good you can tell by the way…
staff very good you can tell by the way they tell the costumer everything they need to know excellent no more to say
January 31, 2026
Reply from Hays Travel - Halifax
Thank you for your excellent review and kind words!
Hays Travel Halifax
Reply from Hays Travel - Halifax
We appreciate your kind words about our team it means a lot to us that you had a great experience!
Hays Travel Halifax
Reply from Hays Travel - Halifax
Thank you for your fab feedback! We are happy to help.
Hays Travel Halifax
tahlia was amazing
tahlia was amazing. She took the time to find out what we really wanted in our holiday and found the perfect place. She was knowledgable about the places we looked at. My daughter and I are really grateful and looking forward to our first ever visit to Italy this summer
January 31, 2026
Reply from Hays Travel - Halifax
We are so happy we could assist in planning your first trip to Italy! It's wonderful to hear that we were able to find the perfect holiday. Thank you for your kind words.
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