The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
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First time booking through a travel agent as usually do it myself as I like to look for the best deal but Courtney was brilliant, for our trip to Thailand tailor to our needs and did not mind changin... See more
Always fantastic service from Hays Travel in Halifax. The staff always answer all our questions and help us book the perfect holidays. Thank you
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
909 reviews
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Nicole was very patient & helpful…
Nicole was very patient & helpful trying lots of different options
March 5, 2026
Reply from Hays Travel - Halifax
We appreciate your feedback. We are so happy to hear that our team was helpful in exploring various choices for you. Thank you for booking your holiday with us and sharing your experience!
Hays Travel Halifax
I was made very welcome
I was made very welcome, Nicole was very helpful in helping me choose the right hotel for me she went above and beyond I would greatly recommend the Halifax branch as I have used it a lot in the past and always go away feeling well looked after
March 5, 2026
Reply from Hays Travel - Halifax
We're so happy to hear that you felt welcomed and well looked after. We appreciate your recommendation Rachel!
Hays Travel Halifax
new adventers
wanted somthing differant to spain so sarah at hays found us one in corfo where none ofus have been so all 6 of us very happy and looking forward to an adventer all sorted over phone no lnternet
March 3, 2026
Reply from Hays Travel - Halifax
Thank you Mrs Mann for your lovely comments , Thank you Sarah x
We found the staff to be very attentive…
We found the staff to be very attentive and patient when we called in to book a holiday for four of us.
February 22, 2026
Reply from Hays Travel - Halifax
Thank you Christine for the lovely comments , very much appreciated -Kind Regards Hays travel Halifax
Reply from Hays Travel - Halifax
Thank you Mrs Mackie, your lovely review! I appreciate you taking the time to write this :) - Ellie
Patient with older people.Listening to…
Patient with older people.Listening to what you are requesting.Checks what you are asking for and gets back to you with the information .Shows you as much as possible about hotel and surroundings.Nothing too much trouble.
February 28, 2026
Reply from Hays Travel - Halifax
Thank you Lynne for your kind words! Thank you for booking your holiday with us, we're always happy to help.
a well deserved Spring break
We have been waiting to book a winter break for some time but due to health issues we had to delay. The staff at Hays are very helpful and knowledgeable and we are grateful for that.
February 27, 2026
Reply from Hays Travel - Halifax
We're glad our staff could assist you with their knowledge and support. Thank you for booking and we hope you have an amazing holiday!
Halifax, Hays Travel
Reply from Hays Travel - Halifax
We appreciate your positive feedback and thank you!
Halifax, Hays Travel
Everyone really friendly
Everyone really friendly. I felt Courtney understood what I was looking for, we talked about different options to stay within budget. She shared different date options and recommended a different hotel in same area saving me £400. And now its booked
February 24, 2026
Reply from Hays Travel - Halifax
Hey Jacqueline,
We're so glad to hear that you felt supported and understood while planning your trip. It's fantastic that we could find options that fit your budget and preferences. Thank you for your review.
Courtney - Hays Travel
Booking a holiday
The assistant Nicole was very knowledgeable about the process.She was quick and made me feel comfortable She explained every step in detail
A very helpful and friendly person
February 24, 2026
Reply from Hays Travel - Halifax
Hi Douglas,
We appreciate you taking the time to share your wonderful experience. We are so happy to hear that you felt comfortable and found the assistance very helpful and informative.
Nicole, Hays Travel
Fantastic service
Well I rang a lady called Courtney on Sunday to to see if you had a hotel that I wanted to stay in , she was very helpful and talked me through a few things and had what I was looking for nothing was too much trouble at all , so on the Monday after work I went into the shop and booked it she was very friendly and professional and her knowledge was amazing, I will certainly book my holidays with your company again 😊
February 24, 2026
Reply from Hays Travel - Halifax
Hi Denise,
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team member to be helpful, friendly, and knowledgeable. We look forward to helping you book future holidays!
Thalia, Hays Travel
Choosing the right cruise for us…
Courtney took time to search through options at our request. She had already given us information on a cruise we were interested in but wanted to make sure it was the right one to choose. Having made our choice she patiently took us through the details and assured us updates would be given
February 24, 2026
Reply from Hays Travel - Halifax
Hi Martin,
We appreciate you sharing your experience. It's great to hear that we could assist you in finding the perfect cruise and provide you with the details you needed. Thank you for your review!
halifax, Hays Travel
Excellent service
Nicole was very personable who immediately put me at ease.
Her recommendations were extremely valuable as I have never been on a cruise before or even a solo holiday and she explained all my options with the knowledge of actually having done cruising before herself.
A credit to the company.
February 24, 2026
Reply from Hays Travel - Halifax
We're so happy to hear that our team member made you feel comfortable and great recommendations for your first cruise and solo holiday. We appreciate your kind words! Thank you :)
Super service
Ellie at the halifax branch was so helpful and sorted our cruise out for us
February 22, 2026
Reply from Hays Travel - Halifax
Thank you Christine for such lovely feedback! It was a pleasure to meet you!
Excellent service
Excellent service. Grace was brilliant on the phone and email amd sent me some good quotes very quickly. When we came into book Ellie dealt with us. Very friendly and chatty. A lovely feel in store even though it was very busy Ellie gave us plenty of time to talk through things and took a genuime interest.
February 22, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that you received excellent service and that our team members were so helpful and friendly!
Good experience very helpful and…
Good experience very helpful and achieved a holiday
February 16, 2026
Reply from Hays Travel - Halifax
We appreciate you sharing your experience. We're so happy we could assist you in planning your holiday. Thank you for your kind feedback!
When you ring up
When you ring up
And asked to be rang back do so
Was not happy
Cost me another £700
This was not resolved
Hotel was so bad 3 out off 4 off us came back with bed bugs bites
Never again
February 22, 2026
Reply from Hays Travel - Halifax
Hi there,
Thank you for taking the time to leave your feedback. We’re really sorry to hear you were unhappy with the communication you received, and we understand how frustrating it must have been when you didn’t receive a call back as expected.
We’re glad we were able to resolve the issue for you in store and if there’s anything more we can do to help, please don’t hesitate to get in touch. We’re always here to support you.
Many Thanks Ellie
Reply from Hays Travel - Halifax
We appreciate you mentioning our friendly staff and service. We are so glad that you had a positive experience with us!
Seher was helpful and professional when…
Seher was helpful and professional when we came in to book our holiday. She was able to answer all our queries. She was polite and efficient throughout the visit.
February 19, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your positive experience. Thank you for booking with us - We are happy to help!
Very helpful- and went the extra mile…
Very helpful- and went the extra mile to find me the best price and flights and hotels. Nothing was too much trouble and they stayed back after work to sort everything out
February 18, 2026
Reply from Hays Travel - Halifax
Hi Robert,
We appreciate you taking the time to leave us such a fantastic review! We are so glad we could find the best options for you and that our efforts were helpful.
halifax, Hays Travel
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