The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
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First time booking through a travel agent as usually do it myself as I like to look for the best deal but Courtney was brilliant, for our trip to Thailand tailor to our needs and did not mind changin... See more
Always fantastic service from Hays Travel in Halifax. The staff always answer all our questions and help us book the perfect holidays. Thank you
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
909 reviews
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Superb
Superb. Hayes are always great. Really helpful, please and take the time to get you just what you want.
March 30, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! We’re thrilled to hear you always have a great experience with Hays. The team really appreciates your kind words, and we’re so pleased you found us helpful and able to get everything just right for you.
Thanks again for choosing us — we’re always here whenever you need us
As always the staff were pleasant…
As always the staff were pleasant bright and engaging and cant wait to see them all again it’s a pleasure
March 28, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely message! It’s wonderful to hear that you always find the team pleasant, bright, and engaging. We truly appreciate your kind words
Sarah was very helpful and…
Sarah was very helpful and knowledgeable and planned our perfect trip
March 27, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! We’re delighted to hear that Sarah was so helpful and knowledgeable while planning your perfect trip. She’ll be thrilled to know she made the experience such a positive one for you. Thanks again for choosing Hays Travel x
Really helpful discussions & friendly advice
Made a booking through Ellie at Halifax after some really helpful discussions & friendly advice about all aspects of a long haul holiday.
March 25, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! We’re delighted to hear that Ellie was able to help with friendly advice and really useful discussions while arranging your long‑haul holiday. She’ll be so pleased to know she made the booking experience a great one for you.
Thanks again for choosing Hays Travel Halifax x
Nothing too much trouble
Thalia at the Halifax Branch was very helpful. Sorted our holiday with requirements we wanted with ease. Nothing was too much trouble.
March 25, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! We’re so pleased to hear that Thalia was able to help and get everything sorted just the way you wanted she’ll be delighted to know you had such a positive experience.
Thanks again for choosing Hays Travel Halifax x
Very easy booking
Checked everything we asked for
Got us the best price
Friendly & great service
All documents printed off ready to go 😊
March 25, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! We’re really pleased to hear we were able to check everything you needed, find you the best price, and get all your documents ready to go.
It’s great to know you found the service friendly and helpful — it means a lot to us.
Thanks again for choosing Hays Travel, and have an amazing trip! x
Fourth holiday booked with the Halifax…
Fourth holiday booked with the Halifax team always very polite and engaging.
March 25, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback! It means a lot to hear this is your fourth holiday booked with our Halifax team. We’re thrilled that you always find everyone polite and engaging — we truly appreciate your continued trust in us.
Looking forward to helping you with many more holidays to come xx
We could not be happier
We could not be happier after receiving the brilliant service from Hays Travel, Halifax. From the moment we walked in to finally completing the complex booking for a fantastic cruise, tailored to suit us, Thalia was so professional, efficient and very friendly. Will highly recommend Hays.
March 22, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback. We’re absolutely delighted to hear how happy you were with the service you received at Hays Travel Halifax.
It’s wonderful to know that Thalia was able to make your experience so smooth, friendly, and enjoyable while helping you put together such a fantastic, personalised cruise. I will make sure your kind words are passed on to her — they will mean a lot.
Patient member of staff who helped us…
Patient member of staff who helped us choose our holiday.
March 15, 2026
Reply from Hays Travel - Halifax
Thank you for your lovely words x
Nicole was very friendly and helpful
Nicole was very friendly and helpful. Answered all our questions about cruising as we haven’t cruised before
March 22, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback. I’m really pleased to hear that you found me friendly and helpful, and that I was able to answer all your questions about cruising — especially with it being your first one! If anything else comes to mind as you get closer to your holiday, please feel free to get in touch. I’m always happy to help.
Kind regards,
Nicole
Ellie was very helpful
Ellie was very helpful and took the rime to make sure she understood exactly what we wanted. The other ladies in branch also helped out and gave advice when appropriate. Nice, convivial atmosphere in the shop.
March 19, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback. We’re delighted to hear that Ellie was so helpful and took the time to fully understand what you were looking for. It’s also wonderful to know that the rest of the team were able to support and offer advice when needed.
We really appreciate your kind words about the atmosphere in the branch — creating a welcoming and comfortable environment for our customers is very important to us, so it’s great to hear this came across.
Usual excellent service
Usual excellent service. Holiday booked by Nicole , who was friendly and helpful ,
February 28, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a nice review. We're so happy to hear that you received excellent service!
Hays Travel Halifax
Staff very welcoming and helpful
Staff very welcoming and helpful, they made booking really simple
March 7, 2026
Reply from Hays Travel - Halifax
We appreciate your kind words! We are so happy our team made your booking simple and welcoming, thank you for the 5 stars.
Hays Travel Halifax
Absolutely brilliant nothing was too…
Absolutely brilliant nothing was too much trouble thank-you
March 8, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a wonderful review. Thank you Phillip!
Hays Travel Halifax
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Grace at Hays Travel in Halifax, and I couldn't be happier with the service I received! From start to finish, Grace was incredibly helpful, knowledgeable, and friendly. She went above and beyond to ensure that our holiday was everything we wanted it to be.
If you're looking for a travel agent who truly cares about their customers, look no further than Hays Travel and Grace. She's a credit to the company and I wouldn't hesitate to recommend her to anyone.
5 stars isn't enough - I'd give her 10 stars if I could! Thanks, Grace, for making our holiday planning so stress-free 😊
March 1, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your kind words. We're happy to hear that your holiday planning experience was stress-free, and that Grace was helpful and knowledgeable. We look forward to assisting you with future travel plans. This is a lovely review and she will be over the moon to read this!
Hays Travel Halifax
It was a fantastic price and…
It was a fantastic price and destination not to book
Staff at Hayes travel are fab and very helpful with any questions
Great job Hayes
February 28, 2026
Reply from Hays Travel - Halifax
We are so happy you found a great deal and destination! It's wonderful to hear our staff were helpful and answered all your questions. Thank you for your feedback!
Hays Travel Halifax
Thalia was fantastic as always and…
Thalia was fantastic as always and found the perfect hotel and destination for me.
February 28, 2026
Reply from Hays Travel - Halifax
We appreciate your wonderful review! We are so happy we could find the perfect hotel and destination for you; thank you for your feedback for Thalia.
Hays Travel Halifax
A first class service from Nicole at…
A first class service from Nicole at Hays Travel. We were updated at every stage and booking was so simple and seamless. Thank you Nicole.
March 7, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a great review! We're so happy to hear that your booking experience was simple and seamless.
Hays Travel Halifax
Very helpful staff
March 7, 2026
Reply from Hays Travel - Halifax
Thank you Christine for sharing your experience with us! We're always happy to help.
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