Hays Travel - Hamilton Reviews 

The very capable and friendly staff made this a positive experience which I would not hesitate to repeat and recommend.

Very helpful and always excellent recommendations. Booking holiday made so easy and stress free!

Karen in Hamilton was fabulous as always. She knows exact what we want and like and always delivers.

Amanda at the Hamilton store is fantastic amazing customer service, extremely helpful and you can tell she's very passionate about her job and making sure the customers get the best deal, best hotels, locations.
Phenomenal lady definitely will be booking with her again xx

We have used your Hamilton Branch for several years- 7 cruises at least and have always found them to be very helpful and knowledgeable. We recommended friends to book their cruise with Hays which they did.

Staff are friendly & couldn’t do enough for me. They listen to what you’re looking for & advise accordingly. Would highly recommend them.

Amanda was very helpful as always, very sincere a very good adviser of pros and against .
She usually offer very good discounts and efficient at her work.
Looking forward to our next holiday x

The agent spent a lot of time with me to find the exact holiday. Nothing was too much trouble

We recently visited Hamilton branch. We liked the fresh decor and revised layout.
Amanda has helped us with previous holidays. She is friendly, always helpful and is never rushed. Our recent visit she provided many options to consider, with a variety of prices. We found our holiday, we compromised about plane seats. Up to our holiday, Amanda will continue to check if our preferred seats become available. Great service, thank you.

I received all the information I needed Julie was very knowledgeable and answered any questions I had. Julie arranged my holiday and made me feel at ease. My friend and I are looking forward to our holiday.

Very efficient and well presented information.

All our answers we got were very helpful and all the things we needed to know they were very patient with us and very polite 😊

Once again everything we asked for was provided by Karen and Julie.Never have any problems or hassle when getting our preferences sorted.Looking forward to our next holiday

My experience with Hay's travels was amazing from start to finish. As we were travelling with a partially sighted passenger Karen was very understanding and patient with our needs. I would definitely use Hay's travels again.

Friendly staff and spent time to get us a good holiday

Excellent experience from knowledgeable and helpful staff who arranged our next adventure

Hayes Hamilton.
Julie was absolutely fantastic. This will be our first cruise and she has made it into a really special holiday for us both. We have never experienced that kind of Travel Agent ever and she never stopped smiling. We give thanks to God for all that Julie did in helping us xx

Pleasant staff always remember faces and make you feel comfortable even when you ask stupid questions .

Very helpful staff member at your Hamilton store spent a lot of time finding the best option for our family trip with family members flying from different airports

I have booked my holidays with Hay’s travel (formally Thomas Cook) and have always received first class treatment. The person I book my holiday with in Hay’s travel has booked my holidays for many years and goes far and beyond to get me the best price and hotels/ cruises that she can get. I only have to e-mail her to check a holiday I have seen advertised in a newspaper/Facebook and she gets right back to me as soon as she can. She is the manager of your Hamilton branch. Her name is Julie Coulter and I cannot thank her enough for all of the holidays she has booked for me.