Hays Travel - Hanley Reviews 

In our experience ,Aiden was very helpful,polite and gave us all the information and answered all the questions we had about the holiday we booked.

We were assisted by Aidan and he was amazing helped us find the best holiday for us listened to everything we wanted and found it,
nothing was too much for him either he was very polite and very welcoming, our son is adhd and he was amazing with him too.

I telephoned the local branch in Hanley and enquired about a deal that I had seen in the window, I spoke to a lovely lady named Joy and she looked into my enquiry and then rang me back with all the information and different dates and flights available. My husband and myself called in to the branch the next day and spoke to Joy and booked the short break that we wanted. Joy was so very helpful and nothing was to much trouble for her, great customer service.

Very helpful and pleasant

Always very helpful and friendly very informative and always pick us a good holiday

We booked our holiday with the help of Joy at the Hanley branch, and her expertise was second to none, she went above and beyond to help get myself and my husband the best holiday. Thanks Joy you are a shining star at Hays

Always very helpful and makes bookings easy because we don't have to do everything online ourselves.

the assistant was very helpful and efficiant

I wasn't sure about what cruise i wanted, the lady gave me advise and ended up booking

The member of staff being patient and listening to what we specifically wanted for our holiday. The staff member taking time to look at all options available to get us our perfect holiday.

I never go anywhere else to book a holiday. All the staff at Hanley are so helpful, far far superior to Tui.

Aidan was excellent did his best to get the holiday I wanted nothing was to much trouble would definitely use hays travel again

Very helpful and informative made us aware of all options when we found our favoured location and hotel got us the best price through airport flight comparrisons very helpfol

Great service as always from the team in Hanley.

Went into Hanley store looking for a holiday as was sat down with mark the manager he found what I wanted at a price I wanted as always service excellent other staff in store very pleasant will return as always thank you very much mark

As soon as me and my partner walked into the shop ( Hanley Stoke - on-Trent ) we were greeted by three lovely staff , Aidan asked us to sit down and asked what kind of holiday we wanted bless him we were there over two hours looking at everything from cruises to beach holidays, we wanted to week’s break within three weeks , Ian glad to say Aidan found us one that we were both happy with . The whole experience from start to finish was amazing we felt really happy he did everything for us including our euros. We will definitely be back to book our future holidays with hays travel by the way we are both in our seventies . Thank you too Aidan .

First class service! Matched a low quote I had obtained from an on-line cruise company which was great. Not the first time Hays consultant has been able to do this for us, so very pleased with her efforts.

Very professional and helpful and polite

Very professional and helpful and polite