Hannah was amazing. It has taken me a while to get this holiday booked due to changes in our preferences, But Hannah stuck with me and kept changing her searches to suit our group. She found us a grea... See more
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I have booked my holidays through Hannah Prosser at Hays Travel for years and have always received brilliant service . I know I have nothing to worry about when I book and just look forward to my holi... See more
Company replied
Would highly recommend Hannah Prosser. We booked our first cruise with Hannah and she was extremely knowledgeable and guided us with what we needed to book. Hannah took plenty of time to talk through... See more
Company replied
Hannah is simply brilliant at what she does! Booking a family holiday for May 2027 to celebrate my Dad’s 80th Birthday was so straight forward. Hannah took all our specific holiday criteria such as r... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Prosser, CF63, Barry, United Kingdom
- 1446334026
4.9
Excellent
345 reviews
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Reply from Hays Travel - Hannah Prosser
Thank you for a 5 star review!
Hannah is so knowledgeable and goes the…
Hannah is so knowledgeable and goes the extra mile to make sure holiday is perfect for us. Excellent service - thank you.
January 26, 2026
Reply from Hays Travel - Hannah Prosser
Thank you for a 5 star review!
a first class experience
a first class experience as always, Professional and friendly Thank you
January 18, 2026
Reply from Hays Travel - Hannah Prosser
Thank you for booking with me again!
Hannah was knowledgeable and…
Hannah was knowledgeable and informative.
Fantastic customer service 💯
January 16, 2026
Reply from Hays Travel - Hannah Prosser
Thank you for another great booking...you'll love your first Caribbean cruise!
Reply from Hays Travel - Hannah Prosser
Thank you for the 5 star review!
50th anniversary holiday
First time to book an holiday with Hannah she was so helpful and easy to engage with found me exactly what I was looking for was able to give me great personal reviews on the holiday I chose assured me she will always be there to answer any questions I have will definitely be using Hannah for my next holiday thank you so much
January 10, 2026
Unprompted review
Reply from Hays Travel - Hannah Prosser
Thank you for such a lovely review. A special occasion is always such a memorable holiday, I appreciate you choosing to book that with me.
Happy
Hannah has been fantastic, nothing was too much trouble. She's very responsive and covers everything. Hannah has given me peace of mind about my trip and I'll definitely book my next trip with her.
January 11, 2026
Reply from Hays Travel - Hannah Prosser
Thank you for booking with me, as a personal travel consultant (PTC) I'm here to support from start to finish.
Excellent customer service
Excellent customer service, could not have asked for more
December 24, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for the 5* review!
Great experience booking with Hannah.
Booked a few holidays with Hannah who has been amazing and makes booking so easy. Hannah is informative and provides great support post booking. Will definitely go to Hannah for future bookings.
December 17, 2025
Reply from Hays Travel - Hannah Prosser
Thank you again, for booking another fabulous holiday with me and for all the recommendations too!
Excellent service very helpful and…
Excellent service very helpful and friendly.
Helping us change things around .
We will definitely be booking with you again .
Thank you very much .
November 29, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a great review. It was a pleasure helping you ensure we had the trip just right for you and your family. Now the countdown begins!
Greece
Hannah is always very professional and thorough with holiday destinations and gives honest opinions on resorts
November 26, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for another great review! I try to be open, honest and impartial with clients and give as much knowledge as possible to help them choose the right holiday to suit them.
Hannah Prosser, Top Personal Travel Consultant.
Great personal service without leaving the comfort of your home. Polite, courteous, and knowledgeable, nothing was too much trouble. Would not go to anyone else to book a holiday. Thank you Hannah for your time and patience.
November 3, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for such a great 5* review and for booking another lovely trip with me
So helpful
So helpful, sounds perfect easy to book a holiday through Hannah. Very professional and knowledgeable. Would highly recommend
November 2, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for Thank you for booking such a lovely holiday with me to join a family wedding in Cyprus and for taking the time to leave a review. A benefit of using myself as a Personal Travel Consultant is that I'm often available when stores are closed and my service doesn't cost you any more than booking directly on the usual faceless websites!
Great service
November 2, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking and the 5* review.
Hannah from Barry is excellent 👍👍
Hannah was brilliant in finding me a two week package for NY. I threw so many variables at her at different times, her patience and professionalism is inspiring.
October 31, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for Thank you for booking this important trip with me. A benefit of using myself as a Personal Travel Consultant is that with many years experience I can make suggestions and offer guidance. Plus, I'm often available when stores are closed and my service doesn't cost you any more than booking directly on the usual faceless websites!
Really great experience
Hannah was very informative and helpful about the deal that was advertised. She sent over all the information prior to booking to ensure we were happy and talked it through with us over the phone. Really helpful throughout! Thanks so much!
October 30, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a great review...It's always important to me to provide as much detail as possible up front so you can make an informed choice.
Highly Recommended
Huge Thank you to Hannah for finding us exactly what we were looking for, the process was completely stress free and quicker than expected, again thanks to Hannah, we'll definitely be saving Hannah's contact details for next time, highly recommended.
November 5, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking this great family trip with me. A benefit of using myself as a Personal Travel Consultant is that with many years experience I can make suggestions and offer guidance. Plus, I'm often available when stores are closed and my service doesn't cost you any more than booking directly on the usual faceless websites!
Thanks Hannah
I’ve been using Hannah for several years now, and I honestly wouldn’t book my holidays with anyone else! Hannah always takes the time to really listen to what I’m looking for and makes sure every detail is just right. What sets her apart is how much she goes above and beyond even after the booking, checking in, making sure everything runs smoothly, and being there if I need any help. Her personal touch and dedication make every trip stress-free and enjoyable. Highly recommend to anyone looking for a friendly, knowledgeable, and reliable travel agent.
October 28, 2025
Reply from Hays Travel - Hannah Prosser
Thank you so much for this wonderful review and booking another great trip with me! It is always a pleasure helping you secure the right holiday to suit your family. Details are important and I pride myself in guiding you throughout the process right up until departure and beyond.
Excellent service
Hannah was absolutely wonderful in booking us all in for a wedding party in Cyprus. So efficient and helpful, it was the easiest holiday booking I’ve ever made. Thank you Hannah .
November 2, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a great review....as a Personal Travel Consultant I pride myself on customer service and aim to make the booking and holiday process as easy as possible for you....even when stores are closed.
Last minute to Kefalonia
We booked a last minute holiday with Hannah. She refined our options, with flying from Cardiff a must. Hannah made the whole process straightforward for us, with her recommended resort and accommodation first class.
July 26, 2025
Reply from Hays Travel - Hannah Prosser
Thank you so much for the 5* review. I'm glad to have made the process easy for you.
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