We went into our Harlow branch of Hays & spoke to Ian about a Titan holiday we liked the look of . Ian was so informative & tailer made our holiday to suit us & an hour later we left after booking it... See more
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See what reviewers are saying
Abbie, as always, was very efficient and accommodating. She is a credit to your team. We have had nothing but a high standard of service delivered y Abbie.
Booked our holiday with Karen, she was very helpful answered any questions/ concerns we had. Gave us some very good travel advice/ tips. Couldn’t have been happier with the service and would definitel... See more
Company replied
Karen Lenihan was both patient and helpful in dealing with myself and 4 friends request for booking flights 2 Salzburg in Austria. She spent a long time sourcing good flights and transfers for us . P... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3a Broad Walk, CM20 1JF, Harlow, England, United Kingdom
- 01279886739
4.8
Excellent
47 reviews
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This company invites their customers to review, whether positive or negative
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With the agents help we have found a…
With the agents help we have found a holiday that suits all our needs
May 17, 2026
Reply from Hays Travel - Harlow
Dear Ann. Thank you for taking the time to write a review for us. I am so happy I was able to find what you were looking for. I hope this will be the first of many holidays through us here at Hays Travel. Regards. Karen x
Careful and considerate…
Careful and considerate attention.followed the the process all the way through from start to completion with full satisfaction on our behalf.. job well done...
May 3, 2026
Reply from Hays Travel - Harlow
Thank you so much for your kind review, I really appreciate you taking the time to provide it. It was a pleasure helping yourself and Pauline with your trip. I look forward to seeing you again soon. Ian
Staff most helpful polite ask what it…
Staff most helpful polite ask what it was that we were looking for. Friendly gave us the time to look at all options available to us.
May 10, 2026
Reply from Hays Travel - Harlow
Dear Susan. Thank you for taking the time to write a review. I was happy to be able to find what you were looking for. I look forward to seeing you again soon. Karen x
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