Hays Travel - Harrow Reviews 

494
TrustScore 5 out of 5

4.8

324c Station Road, HA1 2DX Harrow, GB


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Rated 5 out of 5 stars

I was looking to book a group holiday over 2026 Christmas period in a good S Tenerife resort. From entering their travel agency in Harrow to complete a very satisfied confirmed booking only took 1.5 h... See more

Company replied

Rated 5 out of 5 stars

Amanda was very good. Between the 2 countries we were looking at, she told us which one was better to go for and look up the best hotel with the internally we gave her.

Company replied

Rated 5 out of 5 stars

As always Amanda was excellent even with me chopping and changing my mind lol. She made the whole experience easy. So friendly. Highly recommend Hays travel Harrow very friendly and nothing is to much... See more

Company replied

Rated 5 out of 5 stars

Extremely welcoming staff. I explained what I wanted and the representative, who is fairly new, Xavier was very confident and very good at searching for the most suitable flight. Explained every deta... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 324c Station Road, HA1 2DX, Harrow, United Kingdom

  • 02039252738

4.8

Excellent

TrustScore 5 out of 5

494 reviews

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4.8

All reviews

(494)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays Travel was Recommended to us

Hays Travel was Recommended to us.
We went to Hays,Harrow branch as we wanted to do Caribbean cruise holiday.Amanda showed us various options for the cruise available suitable to the dates we wanted and explained and also priced the options.
We chose the one we liked and booked the holiday cruise-
Cocktails and coconuts ,Tropical shores.Now we look forward to departure date end of March 2025.
We Tank Amanda and colleagues at the Hays ,Harrow branch and look forward to future bookings.

February 11, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely review - We look forward to helping you with all of your future bookings - Amanda

Rated 5 out of 5 stars

Malta

Great company/travel agents, i've booked Holidays with this company and have always been happy with them

January 1, 2025
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Reply from Hays Travel - Harrow

thank you hope you had a great holiday

Rated 5 out of 5 stars

Costa Rica trip


After an initial consultation with Patricia on the phone, we then met George in the office who went through our holiday with us. He was very patient and explained everything thoroughly and answered all the questions we had about the trip.

February 13, 2025
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Reply from Hays Travel - Harrow

thank you for your lovely comments it is our pleasure to help plan your wonderful trip

Rated 5 out of 5 stars

Excellent service

I have just come back from a holiday in South Africa which George at Hays Travel Harrow organised for me. I stayed in Cape Town for several days before flying to Port Elizabeth, going off on safari for several days before flying back to Cape Town and transferring by road to Hermanus for several days before returning to Cape Town for my return flight. It was a fiddly booking which needing a fair amount of tweaking over the months beforehand. George was so very helpful and accommodating and nothing was too much trouble for him. I had plenty of questions which he always made time to put my mind at rest. From start to finish my trip went like clockwork with no issues at all with any of the numerous transfers. The hotels and game lodge suggested were very very nice. Thank you very much Hays travel Harrow. Would thoroughly recommend using them to help plan your trip of a lifetime.

February 11, 2025
Unprompted review
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Reply from Hays Travel - Harrow

What a lovely review to read, definitely put a smile on my face! I'm so glad you had a lovely trip, pop into branch and tell me all about it soon - George

Rated 5 out of 5 stars

First the all staff are very…

First the all staff are very professional and helpful,hays travel is great company that offer good deals 24/01/25

January 30, 2025
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Reply from Hays Travel - Harrow

Thank you for your kind review it was a pleasure to book your holiday for you - Lynn

Rated 5 out of 5 stars

I have used Hays Travel before

I have used Hays Travel before. They are always helpful and efficient when helping me choose my holidays.
Also, all the paperwork after booking all the way to printing out my tickets etc

February 12, 2025
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Reply from Hays Travel - Harrow

Thank you for your kind review it was a pleasure to help you with your holiday and we appreciate your loyalty - Lynn

Rated 5 out of 5 stars

George looked after us from beginning…

George looked after us from beginning to the end explained everything and answered all our questions. Amazing bright young man a credit to the company.

February 10, 2025
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Reply from Hays Travel - Harrow

Thank you so much for the lovely 5* review, we all hope you have a lovely holiday - George

Rated 5 out of 5 stars

Worth trying

Xander was very welcoming , kind , patient and thorough . He is a great asset to Hays Travel in Harrow .

February 4, 2025
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Reply from Hays Travel - Harrow

Thank you so much for your kind comment. It was a great pleasure to help you book your Holiday. - Xander

Rated 5 out of 5 stars

Rome: Solo Traveller

Calm, methodical and accurate work by Treyzell. I went with some awkward requirements for a solo traveller and he worked through it patiently and gave me relevant options for choice, all of which were value for money. When the decisions had been made, the admin was quick and simple. The holiday itself worked exactly as planned from start to finish with no surprises or difficulties. I didn't really know what to expect when booking with Hays, but I am impressed. I will return. Thank you.

January 11, 2025
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Reply from Hays Travel - Harrow

My name is actually Tryvell but you can call me Treyzell moving forward I actually like it lol =). Glad you was impressed with the service you was provided with. I will continue to live up to your expectations, I look forward to your return ( just give me a heads up so I can make sure i'm in ) - Tryvell Aka Treyzell

Rated 5 out of 5 stars

Xander

Xander, the apprentice looked after me. As an assessor myself, I could appreciate that he was learning the trade abd took the time to explain.

January 14, 2025
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Reply from Hays Travel - Harrow

Thank you so much for taking the time to write a review. It was a pleasure to book your Flights. - Xander

Rated 5 out of 5 stars

Very helpful trica was very…good

Very helpful people trica was very helpful and other members of staff good just pity about there internet very slow put overall good I advise people to use them Cheers Michael Murphy for

January 12, 2025
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Reply from Hays Travel - Harrow

thank you so much for your lovely comments

Rated 5 out of 5 stars

We walked into Hay’s travel Friday and…

We walked into Hay’s travel Friday and wanted a week’s holiday somewhere reasonably priced and George at this store manage to find us holiday to Tunisia and we are having a wonderful time thanks to George

January 3, 2025
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Reply from Hays Travel - Harrow

Thank you so much for your 5* review, so glad your having a great time! See you soon - George

Rated 5 out of 5 stars

Lovely people to deal with.

Staff were friendly, professional and knowledgeable.
They put me at ease and answered all my questions and completed my booking efficiently.
Lovely people to deal with.

December 14, 2024
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Reply from Hays Travel - Harrow

Glad we were able to put you at ease enabling you to have an easy booking experience with us =). Have a safe flight there and back - Pravin

Rated 5 out of 5 stars

listened staff.

The staff listened to what I was looking for and took the time to find the right thing. They also made helpful suggestions.

December 1, 2024
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Reply from Hays Travel - Harrow

thank you for your lovely comments we are always here to help

Rated 5 out of 5 stars

Hays Travel is a great place to book a holiday.

I dealt with George at your Harrow branch.
He was completely professional and extremely helpful. Came out with exactly what I wanted. Would definitely go to him at Hays Travel again.

November 15, 2024
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Reply from Hays Travel - Harrow

Thank you so much for such a lovely review, hope to see you again soon! - George

Rated 5 out of 5 stars

Staff very helpfull and was a stress…

Staff very helpfull and was a stress free experience.
Will be booking again with Hays again.

November 13, 2024
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Reply from Hays Travel - Harrow

Happy to help =) Glad it was stress free for you. Hope this means me specifically to book with =) Tryvell

Rated 5 out of 5 stars

Very efficient

Very efficient, patient,Friendly . I always book with Hays excellent service

November 13, 2024
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

thank you for your lovely kind words

Rated 5 out of 5 stars

Xander helped us

Xander helped us. He was absolutely tremendous. I say this because I asked a LOAD of so many different questions and he was extremely helpful and patient.

November 12, 2024
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Reply from Hays Travel - Harrow

Thank you so much for your kind words. So glad I was able to help you out. - Xander:)

Rated 5 out of 5 stars

A STRESS FREE EXPERIENCE

It's the fourth time I've used hays travel harrow,Amanda has always helped me book my holiday,she goes above and beyond with her help and attention to detail.I have found d all of the staff polite

November 8, 2024
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Surely after such a lovely comment this means it wont be the last. Thank you for your kind words from the whole of the Hays Travel Harrow =)

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