Hays Travel - Harrow Reviews 

494
TrustScore 5 out of 5

4.8

324c Station Road, HA1 2DX Harrow, GB


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Rated 5 out of 5 stars

I was looking to book a group holiday over 2026 Christmas period in a good S Tenerife resort. From entering their travel agency in Harrow to complete a very satisfied confirmed booking only took 1.5 h... See more

Company replied

Rated 5 out of 5 stars

Amanda was very good. Between the 2 countries we were looking at, she told us which one was better to go for and look up the best hotel with the internally we gave her.

Company replied

Rated 5 out of 5 stars

As always Amanda was excellent even with me chopping and changing my mind lol. She made the whole experience easy. So friendly. Highly recommend Hays travel Harrow very friendly and nothing is to much... See more

Company replied

Rated 5 out of 5 stars

Extremely welcoming staff. I explained what I wanted and the representative, who is fairly new, Xavier was very confident and very good at searching for the most suitable flight. Explained every deta... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 324c Station Road, HA1 2DX, Harrow, United Kingdom

  • 02039252738

4.8

Excellent

TrustScore 5 out of 5

494 reviews

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4.8

All reviews

(494)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice friendly staff

Done really well to deal with a difficult booking. Nice and friendly staff.

May 10, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely 5* review, it was a very special booking and I'm very glad we got something for you! I hope you have a great time and hope to see you soon - George

Rated 4 out of 5 stars

Great service

Hays Travel provided a great service found me a good deal on holiday and apartment in Portugal.

I would definitely return again to book my holiday.

April 30, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely review! I'm so glad you enjoyed the service I provided, we look forward to seeing you for the next one- George

Rated 5 out of 5 stars

Amanda who helped us was excellent

Amanda who helped us was excellent. Very knowledgeable and helpful. Just gave her dates and area and she found holiday to suit my needs.

April 25, 2025
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Reply from Hays Travel - Harrow

Thank you for booking with us again and thank you for the kind review - Amanda

Rated 5 out of 5 stars

Booking a holidaybooking

We were helped make a holiday booking, given time to look through brochures in order to make up our minds.

April 20, 2025
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Reply from Hays Travel - Harrow

It was a pleasure to book your holiday -Amanda

Rated 5 out of 5 stars

George

George was amazing, very kind and was understanding of us and our needs and found us the right deal.

April 18, 2025
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Reply from Hays Travel - Harrow

Thank you so much for the 5* review! I hope you have a pleasant trip and we hope to see you again for the next one- George

Rated 5 out of 5 stars

Amanda … Hays Travel

Amanda was very pleasant patient and knowledgeable and made us feel comfortable offering coffee/tea.
Amanda was great we felt at home throughout our conversations and she was professional to the business end

April 12, 2025
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Reply from Hays Travel - Harrow

Thank you for your kind words - it was a pleasure to help you book your cruise - Amanda

Rated 5 out of 5 stars

Hays Travel-Harrow Branch

Dear Hays Travel

My experience as a new customer with Hays Travel was very good. And that is why I rated the Harrow branch five star.
The atmosphere was friendly and relaxed. On observation there was good communication and laughter with customers present. The standered of service which was provided and received was good and caring at Harrow branch.
Came away a satisfied new customer.

April 10, 2025
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Reply from Hays Travel - Harrow

This honestly put a smile on my face so thank you for this lovely review. =D - Tryvell

Rated 5 out of 5 stars

Staff were friendly and extremely well…

Staff were friendly and extremely well informed when answering my questions.
Made the booking process really easy.

April 8, 2025
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Reply from Hays Travel - Harrow

Thank you so much for this lovely review. My pleasure to book your Holiday. - Xander

Rated 5 out of 5 stars

Thank you hays 👍🏼😁

We decided to go into hays to book our holiday as we found looking online was difficult to connect all the dots, I rang and spoke to George who said come in and we can help you so we did.. George was busy so we spoke to Patricia who was lovely and obviously knowledgeable she helped sort out the holiday and guided us on many aspects which we really appreciated and hadn't considered.
Amanda who I believe is the manager was on hand with some other issues with the booking,which she resolved quickly for us and gave us some tips too.
Overall it has been a very positive experience and looking forward to a lovely break. Thanks everyone for your help and input.

March 28, 2025
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Reply from Hays Travel - Harrow

thank you for your lovely kind words

Rated 5 out of 5 stars

Pease of mind When you book face to face

Welcome with a smile Very helpful
Answer all ur questions
Give us two options. Airports hotels and for all the services so we can choose
Overall pleased and happy
We can call back any time if needed about our holidays

March 27, 2025
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Reply from Hays Travel - Harrow

There will always be a smiling helpful face here for you =D - Tryvell

Rated 5 out of 5 stars

Amazing holiday experience.

Amazing holiday experience made us feel so happy . Took the time to help us out. The amazing Zarda and Tryvell made us so happy with booking the holiday . To make it what I require for my holiday as it was made to suit my needs . Tryvell help me put together my holiday and Zarda help me book it . Massive thank you to both of you.

March 30, 2025
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Reply from Hays Travel - Harrow

Thank you for your kind words. It was a pleasure to assist you with booking your Holiday. I will pass the message on to Tryvell - Xander

Rated 5 out of 5 stars

Very friendly

Very friendly. Patricia canvassed all the options for my travel and organised the best.

March 25, 2025
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Reply from Hays Travel - Harrow

thank you for your lovely kind words hope you are having a great time

Rated 5 out of 5 stars

Amanda at Hays (Harrow) was very…

Amanda at Hays (Harrow) was very helpful and found just the right cruise holiday.
Did not russ through anything and willing to answer all the questions.
Able to book on the day and pay the deposit.

March 22, 2025
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Reply from Hays Travel - Harrow

Thank you for taking the time to write a review - I am happy to of found you a lovely cruise - Amanda

Rated 5 out of 5 stars

Both Amanda and Patricia were very kind…

Both Amanda and Patricia were very kind helpful. They gave lot of information about our holiday destination.
We have used Hays Travel most for nearly all our holidays.

March 21, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely review - Thank you for booking with us - Amanda and Tricia

Rated 5 out of 5 stars

Always Great Service from the Harrow Hayes Tream

The staff are all extremely helpful, friendly and polite & knowledgeable. Xander was my travel consultant, he went above and beyond to help me and made me confident in his service to complete a booking.

March 15, 2025
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Reply from Hays Travel - Harrow

Thank you so much for the kind review. It really was a pleasure to help book your holiday. - Xander

Rated 5 out of 5 stars

Best Agents,

From the minute I walked into the Harrow shop I was met with cheerful good mornings and smiles from all 3 guys. Sat down with George and explained the trip I wanted to book. I cannot give him enough credit, we chatted for nearly 2 hours, . He was enthusiastic, friendly , and we swopped stories of our travel experiences. I booked a trip to Prague, . George gave me useful advice about transfers, local transport, so much info, I cannot fault anything about this Hays Harrow branch, and I will feel comfortable also about any queries I have , as Geirge gave me his card to contact him. All in all , a professional yet extremely helpful and relaxing experience, and a wonderful trip booked 😀 👍🏻 😊

March 14, 2025
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Reply from Hays Travel - Harrow

Thank you so much for your wonderful 5* review, you'll have a great time! Anything you need before the trip then you know where I am, always happy to help - George

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