A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... See more
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See what reviewers are saying
Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... See more
Company replied
Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... See more
As always the best service. Kirsty is so efficient and knowledgeable. Hays Travel are very lucky to have her. I always recommend to family and friends.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
190 Middleton Grange, TS24 7RR, Hartlepool, United Kingdom
- 01429707279
4.9
Excellent
1K reviews
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110% care and commitment.
Hays in Hartlepool have always given 110% when it comes to booking a holiday. A 2 family booking of people who live hundreds of miles apart, who pay separately and travel independently to holiday together, is done with care, friendliness and expertise. Nothing seems too much for them. I would thoroughly recommend using them.
February 14, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback its very much appreciated. Thanks Fay
Very professional and great service.
February 19, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you very much for this review Margaret, it is much appreciated. Thanks Maddison
You get a friendly family feeling with…
You get a friendly family feeling with the Hays staff no hard sell and plenty of comfort feeling and honest advice.
Has we are of an age and not the best with computer technology! They advise and help with the the bits that count 👍
February 18, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for you feedback, the branch will be so pleased with your comments and we are very glad we could assist you in arranging your trip.
hays hartlepool staff are so lovely
hays hartlepool staff are so lovely. very helpful supportive. always there with a smile when you need them . i would definately book my next holiday with them and many more to comex👍
February 17, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, the branch will be very pleased with your comments and we're so glad we could help you arrange your trip.
Darren was excellent throughout
Darren was excellent throughout, a credit to your team.
February 15, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for feedback, Darren will be so pleased with your comments. We're glad we could assist you in arranging your trip.
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks for the lovely review , Kirsty
Great service from very friendly staff
Great service from very friendly staff
Sorted flights out to match our requirements
February 14, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
thank you very much for this review Barbara, it is very much appreciated. Thanks, Maddison
I wouldn't go anywhere else....been…
I wouldn't go anywhere else....been booking through this branch for nearly 20yrs or more. The staff are fab,nothing too much trouble. Make me feel like I'm their only customer even though always super busy.
February 15, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks so much for the lovely review, it will be an amazing trip . Kirsty x
Darren served us and was very…
Darren served us and was very knowledgeable, giving us choices all the way through and finding what we wanted.
He was very pleasant.
February 13, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, Darren will be very pleased with your comments and we're glad we could assist you in arranging your trip.
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback , its very much appreciated. Thanks Fay
very helpful and patient to get the…
very helpful and patient to get the needs we required as alẃays
February 11, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks so much for the lovely review hope you are looking forward to some sunshine . Kirsty
Great service again Darren at…
Great service again Darren at hartlepool knows exactly what we want ..
February 7, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, Darren will be so pleased with your comments.
We have always used Hays travel and the…
We have always used Hays travel and the staff are fantastic and so friendly
February 13, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely comments. We look forward to assisting you again Thanks Julie
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, Darren will be so pleased with your comments.
Hays Travel staff
Alison the lady who booked our cruise was most helpful and friendly as are all the staff at Hartlepool Branch
February 10, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for taking the time to write a review. We are really pleased you are happy with the service.
Have a great time on your cruise.
Kind regards
Alison
Alison was very helpful in choosing a…
Alison was very helpful in choosing a hotel and the position in Corfu
February 8, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for taking the time to write a review. I know you will have a great time on your holiday in Corfu :-)
Kind regards
Alison
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback , its very much appreciated. Thanks Fay
The lady was very helpful when booking…
The lady was very helpful when booking my holiday she was very friendly and knowledgeable
February 6, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for taking the time to write a lovely review, it is very much appreciated. I know you will have a great time on your cruise.
Kind regards
Alison
Very nice young lady named Tilly helped…
Very nice young lady named Tilly helped us to find what we were looking for
February 6, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you so much for this lovely feedback, it is very much appreciated. Thanks Tilly :)
Holiday break for 2027
Visited the Hartlepool Brach.me & my husband had a rough idea of the holiday that we wanted to purchase, we were given great advice and even managed to to get a bit of discount in the process.Really good experience The Agent was very professional and friendly
February 5, 2026
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