A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... See more
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See what reviewers are saying
Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... See more
Company replied
Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... See more
As always the best service. Kirsty is so efficient and knowledgeable. Hays Travel are very lucky to have her. I always recommend to family and friends.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
190 Middleton Grange, TS24 7RR, Hartlepool, United Kingdom
- 01429707279
4.9
Excellent
1K reviews
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Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for this lovely review, it is very much appreciated. Thanks Abi
Very efficient service
Very efficient service, always try to find the best deals for the customer
May 12, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, the team will be so pleased with the comments.
Friendly helpful staff
Julie could not have been more helpful really tried to get a holiday what suited and we were able to book it
May 8, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks for your lovely comments. We look forward to assisting you again. Thanks Julie
Reply from Hays Travel - Hartlepool Middleton Grange
Hello Michael thank you very much for this review
Faye the adviser was specifically…
Faye the adviser was specifically helpful. When in communication with the cruise company who only offered Manchester or Newcastle Faye pushed and we’ve ended up with nearer,cheaper and better timed flights from Teesside. Very happy with the service.
May 9, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely feedback its very much appreciated. Thanks Fay
I booked my holiday very quickly and…
I booked my holiday very quickly and efficiently with Julie. Thankyou
May 7, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks for your lovely comments. We look forward to assisting you again. Thanks Julie
Friendly welcome
Friendly welcome. Professional service and good explanation of the holiday we were interested in. Booking process was thorough and we left knowing we knew everything we needed. Overall a great agent and we will keep using Hays travel again and again.
May 5, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for taking the time to leave this fantastic review . It will be an amazing trip . Kirsty
We have always found Hays Travel staff…
We have always found Hays Travel staff polite, pleasant and very helpful. Especially Alison who spends time looking for the most suitable holiday for our needs, very professional and friendly at the same time.
May 4, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for taking the time to write a review.
It is always a pleasure to serve you both :-)
Alison
Quick prompt reply to original message…
Quick prompt reply to original message telephone call from Kirsty flights booked all within 24 hours
April 25, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks so much for the great review . Kirsty
Happy Holidays
I always book with hayes travel Hartlepool, lovely friendly staff and great customer service.
April 19, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, the branch will be so pleased with the comments.
Great staff
April 25, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback its very much appreciated, Thanks Fay
Maddison was brilliant
Maddison was brilliant. Very knowledgeable about where we wanted to go and worked hard to get it at the right price
April 23, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Hello Annette thank you very much for this review its much appreciated. Thanks Maddison
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely comments. I look forward to assisting you again. Thanks Julie
First time booking a holiday with…
First time booking a holiday with you.Darren was so helpful. Highly recommend to others
April 20, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback, Darren will be so pleased with your comments.
Julie was really helpful and explored…
Julie was really helpful and explored everything with us
April 12, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks for your lovely comments. I look forward to assisting you again Thanks Julie
Always helpfull lovely service staff…
Always helpfull lovely service staff always friendly and helpful
April 11, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks so much for the lovely review . Kirsty
We found a holiday on line
We found a holiday on line. While down town we popped into premises and talked to Julie she was very helpful, she found us the holiday where we wanted to go and with the airline we wanted, she did everything for us so we had nothing to do, Brilliant service, we are very happy,
Will definitely do this again
Thank you Julie x
April 18, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your lovely comments. I look forward to assisting you again Thanks Julie
Friendly staff
Friendly staff
Searched sites for details to suit our needs
Slightly problem with confirming the trip increased the price by £500 took quite a white to sort
April 16, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thank you for your feedback. We look forward to assisting you again and glad we got the original price for you. Sorry it took a while. Thanks Julie
Very helpful as always
April 7, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks for the lovely comments. I look forward to assisting you again. Thanks Julie
Very helpful
Very helpful, asked us what we wanted and boy did they deliver well done 👏🏻👏🏻👏🏻👏🏻
April 5, 2026
Reply from Hays Travel - Hartlepool Middleton Grange
Thanks you for your lovely feedback. I look forward to assisting you again in the future. Thanks Julie
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