Friendly , welcoming and very professional travel branch ! Nothing is too much trouble. The travel consultant, Megan , listened to my wants, and delivered! All booked. Lisa helped the followin... See more
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See what reviewers are saying
Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... See more
Company replied
Georgia at Hayes Travel in Havant went overboard to help us plane our holiday in 2026. She was ble to overcome every little hurdle and come up with exactly what we wanted. She is a great asset and c... See more
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After spending hours on the internet and failing to find a holiday which met our criteria, Gypsie at the Havant Branch not only found, but booked our holiday in less than half an hour. She was welcomi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
507 reviews
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Emma was very knowledgeable and…
Emma, @ Havant branch, was very knowledgeable and attentive. Made for a very pleasurable booking experience. Would highly recommend Hays based on our experience.
July 14, 2026
Always helpful and remember you
July 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very professional & great customer…
Very professional & great customer service from Tierney
July 8, 2026
Reply from Hays Travel - Havant
Thanks so much for your kind words!
We're delighted to hear you had such a positive experience with Tierney. We'll be sure to pass along your feedback.
We truly appreciate your support and we hope to see you again!
We had no trouble booking our cruise…
We had no trouble booking our cruise hays was very helpful
June 28, 2026
Reply from Hays Travel - Havant
Hi, thank you so much for your kind review and we look forward to helping you book your next one!
Friendly
Friendly , welcoming and very professional travel branch !
Nothing is too much trouble.
The travel consultant, Megan , listened to my wants, and delivered!
All booked. Lisa helped the following day to complete the booking.
Thank you 🤩
July 2, 2026
Reply from Hays Travel - Havant
Thank you so much for your lovely feedback..WE will make sure to pass your kind words on.
Excellent service been travelling with…
Excellent service been travelling with you for many years and never had a problem
June 25, 2026
Reply from Hays Travel - Havant
Thank you for your lovely feedback.
We have booked all our cruises with…
We have booked all our cruises with hays always helpful
July 1, 2026
Reply from Hays Travel - Havant
Thank you so much,for your lovely feedback.
Very helpfull and understanding
Very helpfull and understanding. Endless patience and very polite.
July 1, 2026
Reply from Hays Travel - Havant
Thank you so much for your lovely feedback.
Very much felt we were valued regular…
Very much felt we were valued regular customers, welcomed back to book another holiday. Very personal service, nothing too much trouble.
June 26, 2026
Reply from Hays Travel - Havant
Thank you so much for your kind review and glad you received excellent service! We look forward to welcoming you back in branch!
The lady I see was absolutely…brilliant
The lady I see was absolutely brilliant,I went in on the Friday said I was just inquiring , she went though everything, I said I'll pop back, she rung on the Monday asking if I needed to know anything else, I went down and see her she went though everything again for me , nothing was to much trouble,
June 23, 2026
Reply from Hays Travel - Havant
Hi Wendy,
Thank you so much for your kind review and we will be sure to pass your comments on!
Staff are always friendly and helpful
Staff are always friendly and helpful. Lisa sorted our holiday for us no problem
June 19, 2026
Reply from Hays Travel - Havant
Mr Horswill,
We're so glad we could help sort out your holiday. Thank you for your kind review!
Kind Regards
Hays Travel
Excellent service from start to finish
Excellent service from start to finish. Lovely experience booking our holiday to Ireland. Such helpful staff and prompt emails
June 19, 2026
Reply from Hays Travel - Havant
Hi Lynda
Thank you so much for your kind review and glad you found our staff helpful.
We look forward to booking you more holidays in the future.
The right cruise for us
Told Lilly what we wanted and when we wanted it and she came up with the right cruise for us.
Have used Hayes before never disappointed
June 16, 2026
Reply from Hays Travel - Havant
Hi Susan,
Thank you so much for your kind feedback, we will be sure to pass this onto Lilly. We look forward to booking your next holiday.
Lisa at Havant was fantastic
Lisa at Havant was fantastic. She was honest and explained everything in detail. There was no pressure to book a holiday which made me go back and book it.
June 14, 2026
Reply from Hays Travel - Havant
Thank you Lisa,for your lovely feedback.
We are so glad that Lisa helped you booking your Cruise.We will pass your feedback on to Lisa.
I have always used hays to book my…
I have always used hays to book my cruises
I like the personal one to one service from the wonderful staff who have always helped me through the booking process.
June 9, 2026
Reply from Hays Travel - Havant
Hi Norman,
Thank you so much for your kind reply and I'm glad you always book with us. We look forward to booking your next cruise.
Kind regards,
Megan
Emma always go above and beyond to find…
Emma always go above and beyond to find us what we're looking for.
She has found us our dream holiday and we are very grateful.
June 7, 2026
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words - We will ensure this gets passed onto Emma.
We are so glad she was able to find you your dream holiday and we hope you have a lovely time away!
We hope to see you again in the future!
Kind regards,
Hays Travel Havant
Absolutely amazing
Absolutely amazing. The staff was very helpful and I’m over the moon with my holiday booking
May 22, 2026
Reply from Hays Travel - Havant
Good afternoon Shannon,
We are so happy to hear you are over the moon with your holiday booking! Thank you for your kind words.
Kind Regards
Hays Travel Havant
As always very helpful staff at this…
As always very helpful staff at this branch. Very friendly and professional
May 10, 2026
Reply from Hays Travel - Havant
Good afternoon Mr Baillie,
Thank you for your kind words! We are delighted to hear you had a positive experience.
Kind Regards
Hays Travel Havant
Love Havant Hay Tarvel ☺️ wouldn’t go…
Love Havant Hay Tarvel ☺️ wouldn’t go anywhere else to book my holidays , the girls are all so helpful and friendly and I can’t thank them enough.
May 13, 2026
Reply from Hays Travel - Havant
Good afternoon Jackie,
Thank you for your wonderful review! We are so glad to hear you love our team and appreciate your kind words. We look forward to helping you with future holidays!
Kind Regards
Hays Travel Havant
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