As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... See more
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I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... See more
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Polite staff. Listened to my requirements. Answered questions around my booking. Didn't push me into finalising the booking. Over all I was very happy with my instore experience.
Company replied
From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
524 reviews
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Reply from Hays Travel - Havant
Thank you for booking with us, We hope you have a lovely family holiday when it comes round
Reply from Hays Travel - Havant
Thank you for leaving us such a lovely review & thank you for booking with us again. We hope you have a great trip when it comes round.
Reply from Hays Travel - Havant
Hi Emma,
Thanks for your feedback! I'm so pleased Lisa was able to help you with your next fantastic holiday to Mexico. We look forward to seeing you again soon.
Best wishes,
Georgia - Assistant Manager
Professional
We were dealt with by Lisa who was very helpful and apologetic when things didnt go right, like couldn't find the qoute or a hold up with travel company, we got there in the end, thats what matters , all staff very friendly and helpful.
October 19, 2025
Reply from Hays Travel - Havant
Good morning Mr Wing,
Thank you for taking the time to leave feedback. I am sorry to hear of the difficulties you faced whilst trying to book your holiday, however it's a pleasure to hear that Lisa was able to get there in the end, and that you now have a fantastic holiday to look forward to!
We look forward to seeing you in-store again soon.
Best wishes,
Georgia - Assistant Manager
Friendly welcome- listened and took…
Friendly welcome- listened and took time to make sure they knew what I was looking for and checked with me to ensure details were correct and I was happy to proceed- doubled checked information and details- patient with my responses - made the process very easy - put together a pack with everything I needed including a good offer on Euros - thorough and smooth
October 9, 2025
Reply from Hays Travel - Havant
Thank you for your kind words.We are so glad that the visit to our branch was a expectational experience.
I visited the Havant branch to enquiry…
I visited the Havant branch to enquiry about a cruise. My experience could not be improved upon as Lisa was helpful and professional. However what was outstanding was the atmosphere in the service with everyone helping each other. The best experience ever. Yes I booked !!!
October 5, 2025
Reply from Hays Travel - Havant
Thank you for leaving us such a great review. We are glad you had such a great booking experience and we look forward to welcoming you back into branch again.
Was a very pleasant representative,and…
Was a very pleasant representative,and all sorted out easily
October 8, 2025
Reply from Hays Travel - Havant
Thank you for your feedback.Glad we could give you a good service.
Great service from knowledgeable staff
September 28, 2025
Reply from Hays Travel - Havant
Thank you so much for your kind words.We really do appreciate them.
Hays havant branch are always polite…
Hays havant branch are always polite and very professional they will do their utmost to help you get the holiday you really want
September 27, 2025
Reply from Hays Travel - Havant
Good afternoon Pamela,
Thank you for your kind feedback. I am pleased that after a while of looking, we were finally able to help you book your holiday to Greece in 2026.
I hope you are looking forward to it!
Kind regards,
Georgia - Assistant Manager
The lady who helped us was very…
The lady who helped us was very helpful, cheerful and knowledgeable. Nothing was too much trouble for her.
It was a very pleasure-able experience.
September 24, 2025
Reply from Hays Travel - Havant
Good morning Colin,
Thank you for your kind feedback regarding your booking experience with Lisa. I am delighted that she was able to help you book your holiday for next year.
Best wishes,
Georgia - Assistant Manager
We always use Hays
Always come back to Hays for our holiday bookings.
All staff we have had dealings with are very happy, friendly and so helpful ....
September 13, 2025
Reply from Hays Travel - Havant
Good afternoon,
Thank you so much for your kind words! - We're delighted to hear that you always choose Hays for your holiday bookings. It means a lot to us!
It is great know that our team’s friendliness and helpfulness have made a positive impression.
We look forward to helping you plan many more amazing holidays!
Warm regards,
The Hays Travel Havant Team
Helpful and friendly staff x always do…
Helpful and friendly staff x always do their best to get right deals
July 15, 2025
Reply from Hays Travel - Havant
Good morning,
Thank you for your lovely review - we really appreciate your feedback!
We are glad we are able to find the right holiday for you. it’s great to know our efforts are appreciated. Looking forward to seeing you again soon! :)
Kind regards,
The Hays Travel Havant team
I found the staff very helpful and…
I found the staff very helpful and polite and was able to ask questions and get a good response.
September 12, 2025
Reply from Hays Travel - Havant
Good morning Bernadette,
Thank you for taking the time to leave feedback regarding your booking experience. It was a pleasure to help you find and book your holiday to Greece - and I hope you are looking forward to visiting the resort again after 9 years.
Best wishes,
Georgia - Assistant Manager
Always a friendly warm welcome when…
Always a friendly warm welcome when we go to Hays. Found us the best cabin for the best price.
September 10, 2025
Reply from Hays Travel - Havant
Good afternoon Mr and Mrs Sexton,
Thank you for taking the time to leave feedback regarding your booking experience. I am pleased Tierney was able to find and book you the best cabin for the best price.
I hope you are looking forward to it!
Kind regards,
Georgia - Assistant Manager
Very helpful young lady served us
Very helpful young lady served us, and found us a holiday exactly what we were looking for
September 2, 2025
Reply from Hays Travel - Havant
Good afternoon Carol,
Thank you for your kind feedback regarding your experience with Bethany. I am pleased she was able to find and book you a holiday, and we do hope you are looking forward to it!
Kind regards,
Georgia - Assistant Manager
H.H.T. helpful Hays Travel
I book four holidays a year and always use hays travel.
All the girls are really helpful and nothing is too much trouble.
September 6, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words and continued loyalty – it truly means the world to us! We're thrilled to hear that you've had such positive experiences with our team. The girls will be so pleased to know their helpfulness has made a difference. We look forward to helping you plan many more wonderful holidays in the future!
Kind Regards,
Bethany - Branch Manager
Georgia was so helpful and…
Georgia was so helpful and understanding of our individual requirements.
We now are looking forward to the holidays we have booked.
September 2, 2025
Reply from Hays Travel - Havant
Good afternoon,
Thank you for taking the time to leave feedback regarding our service. I am so pleased I was able to help you plan and book your holidays for the next few months. I look forward to seeing you in store again soon.
Best wishes,
Georgia - Assistant Manager
Well done again
Never use any other agent. Always impeccable service and all the girls have great knowledge. Service with a smile 😃
September 4, 2025
Reply from Hays Travel - Havant
Good afternoon Bob,
Thank you for your kind feedback! I'm glad I was able to help you with your last minute holiday to Tunisia. We look forward to seeing you again in store soon.
Best wishes,
Georgia - Assistant Manager
Great service
Great service. The ladies I dealt with were totally understanding of our needs and what our brief was, they were able to construct for us what will be a perfect weekend break in Barcelona for myself and my son! We cannot wait to go!!
August 21, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
We’re so glad to hear that our team was able to understand your needs and create the perfect weekend break for you and your son in Barcelona! It means a lot to us that you had such a positive experience. We’re sure you’ll have an unforgettable time on your trip, and we can't wait to hear all about it once you return. Safe travels, and don’t hesitate to reach out if you need any further assistance!
Kind Regards,
Bethany - Branch Manager
Lisa was amazing and listened to our…
Lisa was amazing and listened to our needs and gave honest opinions on what would be a good location for us.
August 24, 2025
Reply from Hays Travel - Havant
Thank you so much for your lovely words.So glad she found your perfect holiday.
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