Second booking with Heather Currie -She is warm & friendly and nothing is too much trouble . She is happy to look at options and has some great suggestions as well.
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Second booking with Heather Currie -She is warm & friendly and nothing is too much trouble . She is happy to look at options and has some great suggestions as well.
Company replied
Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more
Company replied
Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more
Company replied
We always use Heather to book all our holidays. She is such a lovely person, always happy. Heather will guide you, great knowledge on various places and give recommendations. Always goes that extra... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom
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Heather was extremely friendly and helpful. She provided me with all the info over the phone I needed.
Will definitely book with her again.
Great experience, thanks

Reply from Hays Travel - Heather Currie
Heather was brilliant! The phone call took less than half an hour to book the holiday she found for us! The deal was amazing and we would definitely use again!

Reply from Hays Travel - Heather Currie
The experience and detail from heather was fantastic from start to finish.
Amazingly helpful with all aspects of the trip with flights, accommodation and cruise .
Would absolutely recommend using again

Reply from Hays Travel - Heather Currie
Process was more simple and easy as I could’ve thought it would be. Was all booked and all information through within the hour. Couldn’t have had someone friendlier on the phone than Heather who also gave recommendations as she had been where was booked over 20 times. Will always book through hays from now on.

Reply from Hays Travel - Heather Currie
Can't recommend Heather enough at Hayes Travel.

Reply from Hays Travel - Heather Currie
Heather was brilliant and we are very pleased with our holiday.

Reply from Hays Travel - Heather Currie
Heather was great at looking at various options for our trip and found the right one for us.

Reply from Hays Travel - Heather Currie
Heather currie was very clear and precise when talking me over all the available paperwork that had to be dealt with ..i got a fantastic deal for my cruise and couldnt ask for a better person than heather to give me all the advice i needed ..hays travel will be the place i will be using in future for all my holiday needs ..thankyou

Reply from Hays Travel - Heather Currie

Reply from Hays Travel - Heather Currie
Heather was great and made my booking experience quick and stress free, Iv never felt so relaxed booking a holiday - Will definitely use again for future bookings.

Reply from Hays Travel - Heather Currie
Heather was very informative about the cruise , very helpful when I was having difficulty in choosing our cabin .

Reply from Hays Travel - Heather Currie
Heather explained everything and was very helpful and if there was any problems just to contact her

Reply from Hays Travel - Heather Currie
Heather was very helpful with my cruise booking. She made sure I got the best deal for my budget and explained all potential options very clearly to allow me to make the best choices. I would have no hesitation in booking with her again.

Reply from Hays Travel - Heather Currie
Very easy to discuss the holiday I was interested in. I had left a voicemail for Heather and Jack from Hays contacted me the following day so was able to book, give details and deposit over the phone. Direct debit option was also emailed so I know how much to pay over the next few months. Would definitely recommend!

Reply from Hays Travel - Heather Currie
Heather always responds promptly and quickly to enquires and is helpful and offers good guidance and advice. A really enjoyable and easy process to book and a thoroughly nice person to deal with !

Reply from Hays Travel - Heather Currie
2nd time booking with Heather always a pleasure a

Reply from Hays Travel - Heather Currie
Heather is so helpful, patient and knowledgeable. She has made this experience 100% stress free. Will always use Heather moving forward xx

Reply from Hays Travel - Heather Currie
Heather is excellent, I've contacted her to book several trips now and will continue to do so in future. She has incredible knowledge, she's fast and always finds me what I need!

Reply from Hays Travel - Heather Currie

Reply from Hays Travel - Heather Currie
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