Second booking with Heather Currie -She is warm & friendly and nothing is too much trouble . She is happy to look at options and has some great suggestions as well.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more
Company replied
Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more
Company replied
We always use Heather to book all our holidays. She is such a lovely person, always happy. Heather will guide you, great knowledge on various places and give recommendations. Always goes that extra... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom
- 01875 577008
4.9
Excellent
243 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heather was very helpful
Heather was very helpful, gave me liars of info, and ultimately booked our 1st cruise, would really recommend for that personal touch🤩
December 21, 2023
Reply from Hays Travel - Heather Currie
Thank you very much for the kind review.It is my pleasure to help.Heather
Reply from Hays Travel - Heather Currie
Many thanks for booking your next holiday with me.Heather
First ever cruise booking
We recently booked our first ever cruise with Heather Currie. Heather was very helpful and guided us through the booking offering advice and answering our many questions. It was a pleasure to deal with Heather. We cannot wait for our holiday to come now!
November 14, 2023
Reply from Hays Travel - Heather Currie
Thank you for taking the time to make this review and many thanks for booking with me.Heather
Great customer service
Great customer service, was happy to call me in the evening when I was free to make the booking
November 15, 2023
Reply from Hays Travel - Heather Currie
Thank you Nicola.Many thanks for booking your next holiday with me.Heather
Heather was helpful
Heather was helpful, gave me lots of time and information without being overwhelmed with everything, making sure I got what I needed and wanted for my holiday. she was always on hand to answered lots of questions.
November 14, 2023
Reply from Hays Travel - Heather Currie
Thank you so much for the kind review and booking your first cruise with me.Heather.
Great service
Heather is always so informative and helpful.. I wouldn't book with anyone else now.
November 2, 2023
Reply from Hays Travel - Heather Currie
That is very kind Janet.Many thanks for booking your next holiday with me.
Hays travel
Second time booking with Hays (Heather Currie). Always extremely helpful with some amazing deals
November 1, 2023
Reply from Hays Travel - Heather Currie
Thank you for booking with me again Murray.
Smooth transaction
Very quick booking. Always had a great experience with heather she is very helpful and informative
October 27, 2023
Reply from Hays Travel - Heather Currie
That is very kind Sarah.Thanks so much for booking your next holiday with me.
Very pleasant travel agent
Very pleasant travel agent, he took his time to go through the trip and there was no pressure to purchase.
October 25, 2023
Reply from Hays Travel - Heather Currie
Many thanks for booking your next holiday with me.Heather
Heather is very efficient
Heather is very efficient,friendly, helpful and always willing to go the extra mile to help with our holiday plans. This is why we go back to her everytime we want to go on holiday. She always gives the best advice.
September 30, 2023
Reply from Hays Travel - Heather Currie
That is very kind and thank you for booking with me again.Heather
Heather was amazing very helpful and…
Heather was amazing very helpful and reassuring. I 'll not think twice about calling her if any questions . It's our first cruise and we are pleased with cruise and prices . She knows her stuff.
October 1, 2023
Reply from Hays Travel - Heather Currie
You are very welcome Fiona.Many thanks for booking your cruise with me.Heather
Having booked holidays with Heather…
Having booked holidays with Heather before I knew she’d understand exactly what we were looking for this time and she certainly didn’t disappoint! Heather is friendly and helpful and gives advice when needed.
October 6, 2023
Reply from Hays Travel - Heather Currie
Thanks Margaret.Very much appreciated.Heather
Heather @ Hays Travel
Heather was extremely helpful and responsive to my request. Delighted with the service received and looking forward to the holiday now.
July 30, 2023
Reply from Hays Travel - Heather Currie
Thank you Steven for booking your trip with me.Heather
Efficient
Efficient, fully informative, explained in great detail. Every question I asked she answered in great detail , felt as if I was chatting to a friend not a sales representative, would highly recommend and will be booking through Heather again.
October 1, 2023
Reply from Hays Travel - Heather Currie
So very kind.Thank you so much for booking with me.Heather
Heather was fab full of knowledge and…
Heather was fab full of knowledge and also telling me how to sort my transfers etc and to contact her when passes come out for help
September 30, 2023
Reply from Hays Travel - Heather Currie
Thanks Louise.Very much appreciated.Heather
Heather is a fantastic asset to your…
Heather is a fantastic asset to your company, always very helpful and very knowledgeable. Nothing is too much trouble for her. She always tries to find something for you and if she can’t find what you’re looking for she will always try to find an equivalent.
September 30, 2023
Reply from Hays Travel - Heather Currie
Thanks Wilma for all your holiday bookings with me.Much appreciated.Heather
Heather was great she spoke from…
Heather was great she spoke from personal experience which was most helpful when I required further details about our holiday destination everything was so easy and efficient
September 30, 2023
Reply from Hays Travel - Heather Currie
Many thanks for booking your next trip with me.Heather
excellant service
Always very reliable, fast and efficient service, very happy with everything, excellant travel advice.
September 18, 2023
Reply from Hays Travel - Heather Currie
Thank you for the review Corrine.Very kind.Heather
Heather was very helpful
Heather was very helpful, was full of knowledge and able to answer any questions we had.
September 19, 2023
Reply from Hays Travel - Heather Currie
Thank you very much for booking your next trip with me.Heather
Heather's friendliness
Heather's friendliness, efficiency, and her ability to explain clearly all the options available to us.
September 21, 2023
Reply from Hays Travel - Heather Currie
Thank you Mr Macdonald for booking your holiday with me again.It was my pleasure.Heather
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.