Second booking with Heather Currie -She is warm & friendly and nothing is too much trouble . She is happy to look at options and has some great suggestions as well.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more
Company replied
Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more
Company replied
We always use Heather to book all our holidays. She is such a lovely person, always happy. Heather will guide you, great knowledge on various places and give recommendations. Always goes that extra... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom
- 01875 577008
4.9
Excellent
243 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant very helpful lady Heather got…
Brilliant very helpful lady Heather got me exactly what I wanted changing airports for me etc very happy customer
September 20, 2023
Reply from Hays Travel - Heather Currie
Thank you ever so much for booking your holiday with me.Much appreciated.Heather
Professional
Heather talked through our various options and answered any questions we had
Very happy
September 18, 2023
Reply from Hays Travel - Heather Currie
Thank you for the lovely review.Very kind.Heather
Always great service from Hays Travel…
Always great service from Hays Travel agents Our agent goes above and beyond to help us with our holiday bookings Thankyou
August 27, 2023
Reply from Hays Travel - Heather Currie
Thank you so much for booking your next holiday again with me Mrs Rowan.Heather
Great deals, great service
Booked for Florida next year. Hayes were lovely and friendly. Unfortunately the price went up a wee bit whilst filling in all the paperwork (live booking system) but still an excellent deal. Sooo excited xx
August 16, 2023
Reply from Hays Travel - Heather Currie
You are more than welcome!Glad to help and many thanks for booking your next holiday with me.Heather
Heather always gives 110% when booking…
Heather always gives 110% when booking a holiday for us.
August 15, 2023
Reply from Hays Travel - Heather Currie
Thank you Jane for booking your next holiday with me!Many thanks Heather.
Fantastic service
Fantastic service, very informative and so helpful. Thoroughly understood what I was looking for and explained everything. Can’t wait to go on our amazing cruise now.
August 8, 2023
Reply from Hays Travel - Heather Currie
many thanks for the review!Glad to help.Heather
Reply from Hays Travel - Heather Currie
Many thanks for your review.Much appreciated.Heather
Excellent customer service from Heather
Heather was very helpful when booking. Gave me lots of options and explained everything. Heather gave me some costs for other family members who also ended up booking too. Excellent customer service
August 3, 2023
Reply from Hays Travel - Heather Currie
Thank you Laura.Much appreciated.Heather
Great value for holiday and wonderful…
Great value for holiday and wonderful service , very helpful and explained everything and very friendly .
July 31, 2023
Reply from Hays Travel - Heather Currie
You are very welcome and thank you for booking your next holiday with me.Heather
Very friendly and professional
Very friendly and professional. Made the booking very straightforward. Will definitely book with Heather again and recommend her to friends and family.
July 24, 2023
Reply from Hays Travel - Heather Currie
Thank you Linda very much!Heather
Heather
We always use Heather to book all our holidays. She is such a lovely person, always happy. Heather will guide you, great knowledge on various places and give recommendations. Always goes that extra mile to make your holiday as special as possible
It’s like having a catch up with friend when booking your holiday
Heather your a super star
July 31, 2023
Reply from Hays Travel - Heather Currie
Thanks Julie as always!Heather
Reply from Hays Travel - Heather Currie
hello John my pleasure and thank you for booking your holiday with me.
Great customer service
Very imformitive in regards to the type of vacation we choose and listened to what our requirements were....Happy with our interaction and best deal for us..
July 24, 2023
Reply from Hays Travel - Heather Currie
Many thanks for booking your holiday with me.Heather
Great service 👍
Great service. Heather was amazing so patient and knowledgeable. Nothing was too much bother
July 20, 2023
Reply from Hays Travel - Heather Currie
Gillian very kind!Thanks so much for booking with me.Heather
My service with Heather Currie at Hays…
My service with Heather Currie at Hays was first class. Heather had been recommended to me and certainly lived up to her reputation. She couldn't have been more helpful and was so knowledgeable and talked me through the whole process of cruising. Would highly recommend and Heather will definitely be my go to now for booking holidays.
July 20, 2023
Reply from Hays Travel - Heather Currie
Thanks Gillian.Very kind and glad to assist you next time.Heather
Holiday cruise
Heather was very helpful and honest answered all my questions and queries would highly recommend.
July 16, 2023
Reply from Hays Travel - Heather Currie
Many thanks for booking with me Stuart.Much appreciated.Heather
Great personal service as always,not…
Great personal service as always,not the first holiday we have booked with Heather and won’t be the last
July 14, 2023
Reply from Hays Travel - Heather Currie
Thank you very much for your holiday booking.
Heather was fantastic on the phone…
Heather was fantastic on the phone giving us lots of great information on the holiday we were booking.
July 13, 2023
Heather made my choice so easy
Heather made my choice so easy, plenty of information, very friendly and helpful
July 11, 2023
Very straight forward
Very straight forward, clear advice given when asking any questions.
July 10, 2023
Reply from Hays Travel - Heather Currie
Many thanks for booking your holiday with me.Heather
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.