Judith was absolutely brilliant! We were on quite a tight budget and it was a ladt minute booking. Judith really helped us narrow down our search, feel less overwhelmed in our search. Her knowledge of... See more
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My experience with hays travel in Hereford was amazing. From when I first walked in I was spoken to had everything explained to me about what I was looking for. It was the best service anyone could ev... See more
Company replied
I did initially go in to enquire about a holiday, Judith was very helpful. And the place I wanted was available, so I decided to book it there and then and put a deposit down. Also I had stay at the h... See more
Company replied
Very polite and extremely helpful as always, and we can be sure that we get the best deal and holiday for our needs, always great to see the staff, so much better than booking on line.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53/54 Commercial Street, HR1 2DJ, Hereford, United Kingdom
- 01432617310
5.0
Excellent
1K reviews
Asks customers to review
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Brilliant as ever
We've been going to Judith for a long time and have never had a bad holiday through her.
So helpful, friendly, knowledgeable and professional.
May 30, 2026
Very polite and extremely helpful as…
Very polite and extremely helpful as always, and we can be sure that we get the best deal and holiday for our needs, always great to see the staff, so much better than booking on line.
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Impulsive holiday
I did initially go in to enquire about a holiday, Judith was very helpful. And the place I wanted was available, so I decided to book it there and then and put a deposit down. Also I had stay at the hostel before and I had loved my stay there.
May 27, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Hays Travel are always thriving their…
Hays Travel are always thriving their best to get the best deal when it comes to holidays and will look for the cheapest for you. I will not book with anyone else.
May 20, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
Judith was absolutely brilliant
Judith was absolutely brilliant! We were on quite a tight budget and it was a ladt minute booking. Judith really helped us narrow down our search, feel less overwhelmed in our search. Her knowledge of different the resorts in Crete gave us the confidence in knowing we had booked a fantastic holiday. Thank you.
May 24, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
We always receive good service .
May 24, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Erica.
Excellent service as always
Excellent service as always. Judith works so hard to find the best holiday for us. Total expert, knowledgeable and never gets impatient
May 16, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Excellent service
My experience with hays travel in Hereford was amazing. From when I first walked in I was spoken to had everything explained to me about what I was looking for. It was the best service anyone could ever need. The booking process was super quick and easy thanks to the efficient staff specifically poppy and Judith thank you very much!
May 18, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Jolly hols
Always great yo speak to craig about our jollies he always trys his best to get us a great price and location .si very welcoming and fun guy x
May 15, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Craig
I wouldn't book with anyone else!
Judith is always so helpful and goes out of her way to find us the best holidays within our price range.
May 13, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Reply from Hays Travel - Hereford
Thanks for your review. Glad Ethan could help. Erica
Everything great but wrong spelling of…
Everything great but wrong spelling of one name but amended quickly
May 3, 2026
Reply from Hays Travel - Hereford
Thank you for your review. I'm so sorry that there was an error with your booking but glad we got it sorted for you. Regards Erica
Cruise Holiday
Judith Salt went above and beyond as she always does, she’s a credit to the company.
May 10, 2026
Reply from Hays Travel - Hereford
Thank you for your review. I will be sure to pass this on to Judith. Erica
Reply from Hays Travel - Hereford
Thank you for your review, I will pas this on to Erica.
brilliant and very helpful
May 6, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Amelia.
Basically we are on holiday organised…
Basically we are on holiday organised by Ethan and he was looking into a Christmas cruise for us. This became available and we had to pay deposit. All done, cannot say any more.
May 5, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan..
11 out of 10 Erica.
As always Erica has done us proud, found us the holiday we wanted, many Thanks for a great service 😀.
April 28, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Erica.
The assistance of Craig
May 3, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Craig.
we only go to hays when we book a…
we only go to hays when we book a holiday.They take time to help find the right one for us.
April 28, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Eve.
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