Went to book our first ever Cruise, the agent was very helpful in explaining all that we need to know and do. We ended up booking and are now looking forward to our new holiday experience next year... See more
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See what reviewers are saying
Judith is always giid at finding a great holiday for me,she worked hard yestetday to find me what i wanted,its always a pleasure to see her.
Company replied
Very smooth experience. We were thinking of joining my sister-in-law for her holidays but there were no more seats on the plane so decided to book a holiday to Turkey. Eve, at Hays Hereford, was ve... See more
Company replied
Judith in the Hereford Branch was so helpful, as usual, she knows just what we like and steered us in the right direction. All the staff in our local branch are always happy to help and very cheerful... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53/54 Commercial Street, HR1 2DJ, Hereford, United Kingdom
- 01432617310
4.9
Excellent
1K reviews
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Great customer service
Great customer service, very informative about where we are going so gave us some great tips
August 1, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help.
Reply from Hays Travel - Hereford
Thank you for your review.
Reply from Hays Travel - Hereford
Thank you for your review.
Reply from Hays Travel - Hereford
Thank you for booking with us again and thank you for your review. Glad we could help. Erica
Excellent from start to finish
From start to finish, great experience and will definitely use again
February 16, 2026
Reply from Hays Travel - Hereford
Thank you for your review.
Brilliant friendly and efficient…
Brilliant friendly and efficient service. First time we’d used them but certainly won’t be the last time.
July 31, 2026
Reply from Hays Travel - Hereford
Thank you for your review.
We are regular customers of a trusted…
We are regular customers of a trusted travel agent who makes all our travel arrangements. As always all aspects of the service were outstanding. Thank you Judith Salt of Hays Hereford
July 31, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad Judith could help with your travel plans.
Very helpful and managed to book what I…
Very helpful and managed to book what I needed and dovetail with others who I was meeting at my destination
July 29, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help. Erica
Always a great experience
Always a great experience. Totally looked after from start to finish by Judith Salt. Excellent service.
July 21, 2026
Reply from Hays Travel - Hereford
Thank you for booking again and thank you for your review. Erica
Hereford office
Poppy in the Hereford office is wonderful. We have booked several holidays there and she has been professional and informative
July 28, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help again. Erica
Great knowledge from Judith about…
Great knowledge from Judith about cruises
Extremely helpful 😀
July 29, 2026
Reply from Hays Travel - Hereford
Thank you for your review.
My service is always excellent that’s…
My service is always excellent that’s why I always book with Hayes travel Hereford Judith always knows what I want and I’ve never been disappointed
July 26, 2026
Reply from Hays Travel - Hereford
Thank you for your review and thank you for booking with us again. Glad we could help. Erica
Fast and efficient
Fast and efficient. Agent checked us in on flight which was really helpful. Price matched a holiday found online. Would have been helpful to see if any other discounts would apply to customer eg blue light etc.
July 25, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help. Sorry we do not offer any blue light discount but glad we matched the direct price for you. Erica
Ethan was first class answered all our…
Ethan was first class answered all our questions, rang us with more information and was above and beyond getting us booked
July 26, 2026
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help with your travel plans. Erica
Very pleasant staff
Very pleasant staff, little trouble sorting holiday and didn’t quite get what we wanted but had a good experience
July 25, 2026
Reply from Hays Travel - Hereford
Thank your for your review.
Reply from Hays Travel - Hereford
Thank you for your review. Glad I could help. Erica
Great service …
The member of staff was incredibly knowledgeable and efficient in booking a cruise for 4.
July 23, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help with your travel plans. Erica
Reply from Hays Travel - Hereford
Thank you for your review.
The Ladies in Red,
Sorry for delay in answering this, my pad hasnt been
Working properly.
The Lady who was dealing with us her name was Judith
She welcomed us as we entered the shop, which was lovely and put us all at ease.
After a longtime with Judith she found a holiday for us
We wanted to go in 2027 but couldnt, as i am
Dissabled i have to have a special cabin, i have never
Had that before so it made it more difficult.
Judith was a star explained everything perfectly
We asked questions as well, so 2028 here we come
Looking forward to the cruiz ,
And our thanks go out to Judith for looking after us
So well
July 14, 2026
Reply from Hays Travel - Hereford
Thank you for your lovely review. I will be sure to pass your comments on to Judith.
Very happy with the service
Poppy was very helpful and took the time to find us a great deal for all our needs as being a large family booking this was our first time using this travel agency will definitely book future holidays with them
July 14, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Poppy could help with your travel plans.
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