Hays Travel - Hereford Reviews 

We have booked many time with hays as the service has always been 100% but in particular this time as we had no idea on where to go and Erica had the patience of a saint

Erica was very helpful and knowledgeable
As she’s been to New York many times herself she was able to advise of attractions and excursions
Excellent service

Always a pleasure dealing with Judith (Hereford) she knows exactly what we want and always gets it right . Just popped in to say hello and came out with another 2 cruises for 2028 happy days

Really good customer service really helpful was given plenty of choice

Staff are always friendly and listen to your requests and preferences.
They appear to have knowledge of many destinations and share important facts with you.
I never feel under pressure to book anything if my visit is just for information.
They arrange complete holidays including hotels,transfers, seats on your flight and airport parking. They also print everything out, which is very satisfying to many travelers.
Altogether a very efficient service.

The Hays representative was very helpful and courteous and went through everything with us even booked our car parking, giving us plenty of time to arrive and depart. Most helpful, we always book through Hays Travel as we know that everything will be covered. Very professional. Thank you x

Very helpful staff and wasn’t phased by number of people who were booking.

Judith was lovely and found the perfect holiday for us

Always friendly face that we know will help us get a wonderful holiday booked for our next holiday and wonderful service up till we go away.

Just popped into see the lovely Judith in the hereford branch and decided to book another cruise with her for 2028
She’s always very helpful and knows her job very well
Tina and Kevin Rose xx

Eve was friendly knowledgeable and helpful making suggestions of places that would suit our holiday requirements. She found a variety of options and was very clear about what the holiday included and how to access apps to help us on our travels. Sending documents to us and ensuring that we had the best value for our budget.

Hayes go out to make sure that your holiday is extra special the staff at the local Hayes holiday shop in Hereford they are so nice and friendly and knowledgeable

We have booked our holidays with Judith from Hays Hereford many times she is so helpful and knowledgeable and makes our booking so easy

Omg, I've had the best customer service support from a few lovely ladies at Hays Travel recently.
Amy & Erica (I'm from Hereford,.but not sure which office they're from) but they were very helpful, supportive and went above and beyond to rectify an issue I had, in the end resulting in a very satisfactory outcome.
They called me back when they said they would, they spoke to all the right people for me and as a result, I'm over the moon with my next cruise booking. Thank you ladies keep up the good work.

Erica from Hereford Branch is just so helpful and knowledgeable great customer service absolute pleasure to deal with

Great service from Erica and managed to book a fab holiday 😀

Eve was very helpful when booking our holiday & when we realised we had made a mistake choosing a particular hotel she was able to provide details of how to amend our booking & the costs involved.

Ive been useing hayes travel for years .very friendly ,very helpful

Very friendly environment, lovely service.
Amelia was very patient with us with as we went through all options of holidays and hotels. Feel confident so far with our choice.
I much prefer a travel agency to organise and help with holidays.

Very helpful as were undecided where to go -
many options suggested and investigated-advised on better flight times-as always excellent advice from Judith-looking forward to our holiday in Cyprus