Went to book our first ever Cruise, the agent was very helpful in explaining all that we need to know and do. We ended up booking and are now looking forward to our new holiday experience next year... See more
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See what reviewers are saying
Judith is always giid at finding a great holiday for me,she worked hard yestetday to find me what i wanted,its always a pleasure to see her.
Company replied
Very smooth experience. We were thinking of joining my sister-in-law for her holidays but there were no more seats on the plane so decided to book a holiday to Turkey. Eve, at Hays Hereford, was ve... See more
Company replied
Judith in the Hereford Branch was so helpful, as usual, she knows just what we like and steered us in the right direction. All the staff in our local branch are always happy to help and very cheerful... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53/54 Commercial Street, HR1 2DJ, Hereford, United Kingdom
- 01432617310
4.9
Excellent
1K reviews
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Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Excellent service from Craig
Excellent service from Craig, all sorted efficiently and easily.
June 7, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Craig.
Excellent service from Judith
Excellent service from Judith, very knowledgeable and arranged our trip very efficiently
June 6, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Made to feel welcome as soon as I…
Made to feel welcome as soon as I walked in. Dealt with promptly and professionally. All my questions answered. Will definitely go back.
June 6, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
Booked 2 holidays with them now
Booked 2 holidays with them now. Very Good service, quick at getting back. Would highly recommend
June 4, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Poppy.
Booked again with Erica in our local…
Booked again with Erica in our local branch in Hereford for later this year and May next year.
She was able to send us several options which helped us to make our decision which is always so helpful.
June 1, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Erica.
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
As always you can’t fault Judith…
As always you can’t fault Judith nothing is too much trouble, pretty much the same with all the staff
June 2, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Fjords
Enough staff to meet customer needs , knowledgeable staff ,follow up with calls or emails when they say
May 31, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help. Erica
The friendliness and efficiency of the…
The friendliness and efficiency of the staff are second to none. Poppy helped us with queries we had on a holiday we had already booked, printed boarding passes etc and provided useful information. She then booked another holiday for us at a very competitive price and explained fully all the details we needed to know. First class service from Hays yet again.
May 30, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help. Erica
Brilliant as ever
We've been going to Judith for a long time and have never had a bad holiday through her.
So helpful, friendly, knowledgeable and professional.
May 30, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help with your travel plans. Erica
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help Erica
Impulsive holiday
I did initially go in to enquire about a holiday, Judith was very helpful. And the place I wanted was available, so I decided to book it there and then and put a deposit down. Also I had stay at the hostel before and I had loved my stay there.
May 27, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Hays Travel are always thriving their…
Hays Travel are always thriving their best to get the best deal when it comes to holidays and will look for the cheapest for you. I will not book with anyone else.
May 20, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
Judith was absolutely brilliant
Judith was absolutely brilliant! We were on quite a tight budget and it was a ladt minute booking. Judith really helped us narrow down our search, feel less overwhelmed in our search. Her knowledge of different the resorts in Crete gave us the confidence in knowing we had booked a fantastic holiday. Thank you.
May 24, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
We always receive good service .
May 24, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Erica.
Excellent service as always
Excellent service as always. Judith works so hard to find the best holiday for us. Total expert, knowledgeable and never gets impatient
May 16, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Excellent service
My experience with hays travel in Hereford was amazing. From when I first walked in I was spoken to had everything explained to me about what I was looking for. It was the best service anyone could ever need. The booking process was super quick and easy thanks to the efficient staff specifically poppy and Judith thank you very much!
May 18, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Jolly hols
Always great yo speak to craig about our jollies he always trys his best to get us a great price and location .si very welcoming and fun guy x
May 15, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Craig
Reply from Hays Travel - Hereford
Thanks for your review. Glad Ethan could help. Erica
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