Hays Travel - Hereford Reviews 

We dealt with Eve in the Hereford branch, as soon as we sat down she was happy and friendly, we told her what we were looking for and she delivered, we changed our mind on a couple of things but nothing was too much trouble.

We had excellent service from Eve She was able to find just the holiday we were looking for

Friendly, helpful staff made booking a short breal pleasant and easy

Very helpful and friendly staff

Erica Ward was our agent. Professional, approachable, friendly and accommodating.

We received great service from Eve - she gave good advice & was very helpful - very friendly -we have now booked a few holidays through her & will definitely be back

This was our first time booking a cruise in almost 30 years. With health conditions to take into account, it was essential to get it right.

Ethan, an apprentice with Hay’s Travel was considerate, professional and understanding - his status did not reflect his confidence and knowledge.

I have used Hays Travel once before recently (when doing a city break with a friend) and both times felt I would be happy and, hopefully, will return again to book another trip.

Fantastic service and customer service as always from Eve, aways happy to help with a smile.

I mainly dealt with Ethan who was very understanding to my requirements, especially as this was my first cruise. I did however find all the staff to be polite and helpful.

The lady that served us was very helpful and nothing too much trouble I had a friend with me and we all had a laugh.

Ethan at the Hereford branch was brilliant. Ethan was super knowledgeable and was able to answer all our questions, thank you.

The representative was so helpful in arranging a holiday for us managed to book same morning

Staff very helpful did as well as they could over a number of days.

Having done some preliminary research, I popped in for a comparison quotation, not really expecting a positive outcome. The staff member, Ethan, was extremely knowledgeable and an expert in navigating the subtleties of holiday booking quickly and efficiently, resulting in an instant sale. This builds upon a very positive previous experience with the same person.

Being helped through the booking system by experienced and friendly staff. Well done

Absolutely perfect- Judith at Hereford was amazing & guided us through the whole booking process & the holiday we wanted . Would recommend her/ Hays to anyone .

Craig was brilliant,listened to what we wanted & we got exactly what we wanted. It was slightly above another quote we had so Craig worked around the figure & matched it. Nothing was too much trouble, well done Craig!

It can be challenging to get every requirement to suit four elderly ladies!! We have combined our needs over the years and know exactly what we want. We went into our local Hereford branch and was seen by Craig Balderson who went over and beyond to give us that holiday. His patience was immeasurable as we had him looking up at least a minimum of twenty two destinations!! However we eventually got there !!
We cannot thank him enough for his diligence,you deserve a medal dealing with four old biddies!!👏👏

Very helpful all round; proactive thinking, sorted out some awkward booking issues with flights and bookings, quickly found acceptable alternatives. All members of the team joined in to help.

We met with Erica. A very professional helpful and knowledgeable member of your staff.
We received an email response almost immediately to any query we had.
We are more than happy to have booked our holiday with Hays Travel as we gave many times