With Hays you get very personal service, they listen to your requirements, ask appropriate questions and always get back to you. The staff at the Hereford branch are excellent, I dealt with Ethan and... See more
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Went to book our first ever Cruise, the agent was very helpful in explaining all that we need to know and do. We ended up booking and are now looking forward to our new holiday experience next year... See more
Company replied
Very smooth experience. We were thinking of joining my sister-in-law for her holidays but there were no more seats on the plane so decided to book a holiday to Turkey. Eve, at Hays Hereford, was ve... See more
Company replied
The friendliness and efficiency of the staff are second to none. Poppy helped us with queries we had on a holiday we had already booked, printed boarding passes etc and provided useful information. Sh... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53/54 Commercial Street, HR1 2DJ, Hereford, United Kingdom
- 01432617310
4.9
Excellent
1K reviews
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Booking our cruise was very easy with…
Booking our cruise was very easy with the help from Poppy.
Very friendly and explained how the booking would be made.
Good to have a face to face meeting to discuss the holiday.
Very pleased with the booking process.
March 22, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Poppy.
Judith professional and friendly as…
Judith professional and friendly as always. All staff are excellent.
March 22, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
Poppy in Hereford was very welcoming…
Poppy in Hereford was very welcoming and helpful alongside her other colleague .
March 15, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Poppy.
Very good experience
Very good experience, lovely young lady too talk to, she listened and understood what we were looking for.
March 20, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Eve could help. Erica
Very helpful booking a holiday
Very helpful booking a holiday, special mention to Erica for arranging everything, highly recommended
March 13, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Erica.
Hays Travel Hereford…
Judith Salt at your branch in Hereford did an excellent job as usual finding me the holiday I needed. Judith’s knowledge of my requirements and special needs is absolutely brilliant and she sorts everything out for me.
March 13, 2026
Reply from Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
I had a wonderful experience
I had a wonderful experience, at the Hayes travel and the travel adviser gave me a lot of good advice regarding choices on holidays, great job
March 20, 2026
Reply from Hays Travel - Hereford
Thank you for you review, I will pass this on to Craig.
We have used Hereford Hays Travel…
We have used Hereford Hays Travel Agency for several years and in particular their Consultant Judith.
We have always been given the best advice and have always enjoyed our
Holiday booking. We would always recommend Hays to anyone looking to book a holiday.
March 15, 2026
Reply from Hays Travel - Hereford
Thanks for your review glad Judith could help. Erica
Judith was very friendly
Judith was very friendly, knowledgeable and very helpful in sorting and advising requirements for our cruise booking.Highly recommended.
March 15, 2026
Reply from Hays Travel - Hereford
Thanks for your review glad Judith could help you. Erica
Excellent service as always Thank you.
March 15, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help again. Erica
Judith was brilliant.Her knowledge and…
Judith was brilliant.Her knowledge and expertise is fantastic
March 13, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad we could help. Erica
We had a small window of 6 days to go…
We had a small window of 6 days to go away with our family of 4 adults and 2 children. We had no fixed idea of location but had to travel from 2 different UK airports.
Judith looked at lots of alternatives and came up with a plan that worked for us. She was informative, positive and so helpful. We are looking forward to our break.Thank you.
March 7, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Convivial experience
Cheerful, convivial staff, especially Ethan who spent a great deal of his morning sorting my particular travel itinerary. Very professional.
A very pleasant experience overall.
March 13, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Ethan could help. Erica
Poppy was very efficient and the…
Poppy was very efficient and the process of booking was quick and everything explained clearly. Have booked with Hays travel a few times before and, as usual , very good service.
March 12, 2026
Reply from Hays Travel - Hereford
Thanks for your lovely review.
We are new cruisers but Judith…
We are new cruisers but Judith explained the detailed information and guided us through the process with her exceptional knowledge and personal experience. She is a first rate ambassador for Hays Travel.
March 5, 2026
Reply from Hays Travel - Hereford
Thanks for your lovely review. Glad Judith could help with your travel plans. Erica
Excellent service.
Thank you so much Poppy at Hays Travel Hereford for booking our holiday yesterday, you made the whole experience easy for us and we are very happy.
March 10, 2026
Reply from Hays Travel - Hereford
Thanks for your lovely review. Erica
My first booking of a holiday for…
My first booking of a holiday for myself and my teenage daughter. We were seen by Ethan and he did everything he could to find us the best holiday that suited our needs.
March 8, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Ethan could help. Erica
Booking a holiday
We dealt with Judith Salt.She is very professional yet friendly. We felt very comfortable booking our holiday with her.
February 26, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Great knowledgeable staff
Great knowledgeable staff, who always go the extra mile to ensure the holiday is right for you.
February 27, 2026
Reply from Hays Travel - Hereford
Thanks for your review. Always a pleasure to help you with your travel plans. Erica
Reply from Hays Travel - Hereford
Thank you for your review. Glad we could help. Erica
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