I recently booked a holiday & spoke to Madison. She was very pleasant & polite & went into detail of the booking process. It didn't take long over the phone & it was booked. Excellent service. Th... See more
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Booked holiday and found process very easy. The consultant was very thorough and explained everything. All my questions were answered immediately.
Company replied
A well planned trip organised in a short period. Molly at Hays Travel in Sheffield was friendly, professional and most helpful. I have used Hays for a while now and couldn’t recommend them more 👌... See more
Company replied
Superb service provided by Hays Travel, Hillsborough as always. We were welcomed & treated as a valued customer. On this occasion had visited to book for a family cruise, requiring several cabins... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Middlewood Road, S6 4GY, Hillsborough, United Kingdom
- 01144075194
4.9
Excellent
940 reviews
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Knowledgeable and Helpful Staff
Knowledgeable, helpful and friendly staff. They helped us to quickly find and book exactly the holiday we wanted.
August 6, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday in Fuerteventura. If you have any further questions or queries please do not hesitate to contact us
Booking very easy with friendly and professional consultant.
Booked holiday and found process very easy. The consultant was very thorough and explained everything. All my questions were answered immediately.
August 5, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. I hope that you have an amazing Caribbean cruise experience. If you have any other questions or queries please do not hesitate to contact us
Brill
I recently booked a holiday & spoke to Madison.
She was very pleasant & polite & went into detail of the booking process.
It didn't take long over the phone & it was booked.
Excellent service.
Thank you.
August 6, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided such fantastic service and was so knowledgeable and helpful. We truly appreciate your kind words. If you need any further help please do not hesitate to contact us!
First class service again from Sarah
August 5, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided such fantastic service and was so knowledgeable and helpful. We truly appreciate your kind words. If you need any further help please do not hesitate to contact us.
Very helpful staff,molly.happy with…
Very helpful staff,molly.happy with help given and great experience,very welcoming
August 5, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive and welcoming experience with us.
Sarah is excellent
We have dealt with Sarah before and cannot praise her highly enough. All fine details covered. Now looking forward to our holiday
August 4, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to with Newmarket Holidays. If you have any questions or queries please do not hesitate to contact us
Fantastic service as always from Sarah
Fantastic service as always from Sarah. Nothing too much trouble and so knowledgeable and helpful. Thank you Sarah.
July 30, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided such fantastic service and was so knowledgeable and helpful. We truly appreciate your kind words. If you need any further help please do not hesitate to contact us.
Always listen to what you want.
Always listen to what you want.
Very helpful.
First class service from Julie as always.
July 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service helpful and that we always listen to your needs. We truly appreciate your kind words.
Trip to London and Shard
A well planned trip organised in a short period. Molly at Hays Travel in Sheffield was friendly, professional and most helpful.
I have used Hays for a while now and couldn’t recommend them more 👌
Molly got the best offer at a good price
July 30, 2026
Reply from Hays Travel - Hillsborough
Thank you for your fantastic review! We are so pleased to hear that your trip was well-planned in such a short period and that you received professional and helpful service. We truly appreciate your continued loyalty and kind words.
Felt confident and advised when booking…
Felt confident and advised when booking our holiday.
August 1, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that you felt confident and well-advised during your holiday booking experience with us.
Sarah at Hillsbrough shop is amazing
Sarah at Hillsbrough shop is amazing. Helped us last year with our safari at short notice so returned to her again this year. Supportive, listened to our request. Keeps you informed. Friendly and nothing is too much for her. She’s a star.
July 30, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing experience on your safari. If you have any questions or queries please do not hesitate to contact us
Helpful knowledgeable staff member.
Helpful knowledgeable staff member.
Answered all our questions and made booking experience easy and pleasant.
July 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was knowledgeable and made your booking experience easy and pleasant. We appreciate your feedback.
Friendly proffessional service
July 29, 2026
Reply from Hays Travel - Hillsborough
Thank you for your kind review!
The lady we saw was very helpful
The lady we saw was very helpful. We just wanted a flight and nothing else. She was very friendly and managed to get us a flight that was very reasonable.
July 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our colleague was friendly and helpful in finding you a very reasonable flight. We appreciate your feedback.
We didn't know where we wanted to go on…
We didn't know where we wanted to go on holiday but Sara made it so easy to find a lovely holiday , the staff were lovely and friendly, we will definitely book with them again
July 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday in Majorca. If you have any further questions or queries please do not hesitate to contact us
Holiday review
Booking of our last 3 holidays in the Sheffield Hillsborough branch has been fantastic. The team there go over and beyond in making sure the holiday is exactly what you want.
July 18, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to New Orleans, Memphis and Nashville. If you have any further queries please do not hesitate to contact us
Hays Travel in Hillsborough is my go to…
Hays Travel in Hillsborough is my go to place for any travel arrangements. The staff are friendly and knowledgeable and go out of their way to meet my requirements. Highly recommended!
July 24, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides friendly and knowledgeable service, and goes above and beyond to meet your travel needs. We truly appreciate your high recommendation!
Richard at hillsborough branch went…
Richard at hillsborough branch went over and above to book our holiday and special requests will not hesitate to ask for his help again
July 23, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. It was lovely to meet you all and we hope that you have a lovely holiday in Turkey. If you have any questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
We're so happy you had an excellent experience with us. We appreciate your kind words!
As always
As always. Very efficient and helpful. Richard sorted everything out for me and was very helpful.
July 23, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful feedback! We are so pleased to hear that everything was sorted out efficiently for you.
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