Sarah our travel agent at Hillsborough has been excellent. Her knowledge of various types of holidays made our decision much easier when booking our two breaks. She fully understands what we were look... See more
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As always, excellent service. Sarah took my original booking and phoned a few days later to say my single room request had been approved by the hotel. Richard took my deposit and went through my it... See more
Company replied
Always friendly and never rush you go through everything with you I always have my paperwork printed off. I always book by hayes never go anywhere else
Company replied
My travel consultant, Sarah, was amazing. She was very knowledgeable and helpful and was also very patient when I needed to make changes to my travel plan requests. Nothing was too much trouble, and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Middlewood Road, S6 4GY, Hillsborough, United Kingdom
- 01144075194
4.9
Excellent
972 reviews
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Sarah at Hillsbrough shop is amazing
Sarah at Hillsbrough shop is amazing. Helped us last year with our safari at short notice so returned to her again this year. Supportive, listened to our request. Keeps you informed. Friendly and nothing is too much for her. She’s a star.
July 30, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing experience on your safari. If you have any questions or queries please do not hesitate to contact us
Helpful knowledgeable staff member.
Helpful knowledgeable staff member.
Answered all our questions and made booking experience easy and pleasant.
July 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was knowledgeable and made your booking experience easy and pleasant. We appreciate your feedback.
Friendly proffessional service
July 29, 2026
Reply from Hays Travel - Hillsborough
Thank you for your kind review!
The lady we saw was very helpful
The lady we saw was very helpful. We just wanted a flight and nothing else. She was very friendly and managed to get us a flight that was very reasonable.
July 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our colleague was friendly and helpful in finding you a very reasonable flight. We appreciate your feedback.
We didn't know where we wanted to go on…
We didn't know where we wanted to go on holiday but Sara made it so easy to find a lovely holiday , the staff were lovely and friendly, we will definitely book with them again
July 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday in Majorca. If you have any further questions or queries please do not hesitate to contact us
Holiday review
Booking of our last 3 holidays in the Sheffield Hillsborough branch has been fantastic. The team there go over and beyond in making sure the holiday is exactly what you want.
July 18, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to New Orleans, Memphis and Nashville. If you have any further queries please do not hesitate to contact us
Hays Travel in Hillsborough is my go to…
Hays Travel in Hillsborough is my go to place for any travel arrangements. The staff are friendly and knowledgeable and go out of their way to meet my requirements. Highly recommended!
July 24, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides friendly and knowledgeable service, and goes above and beyond to meet your travel needs. We truly appreciate your high recommendation!
Richard at hillsborough branch went…
Richard at hillsborough branch went over and above to book our holiday and special requests will not hesitate to ask for his help again
July 23, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. It was lovely to meet you all and we hope that you have a lovely holiday in Turkey. If you have any questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
We're so happy you had an excellent experience with us. We appreciate your kind words!
As always
As always. Very efficient and helpful. Richard sorted everything out for me and was very helpful.
July 23, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful feedback! We are so pleased to hear that everything was sorted out efficiently for you.
Julie was very informative
Julie was very informative, pleasant and patient with me, thanks.
July 22, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague was informative, pleasant, and patient. We truly appreciate your kind words.
Excellent customer service
Patient travel agent overcoming problems with professionalism and politeness
July 21, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our agent was patient and professional while assisting you. We hope you have a lovely holiday!
Richard was very friendly,helpful and…
Richard was very friendly,helpful and informative
July 21, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful feedback! We are so pleased to hear that you found our team member to be friendly, helpful, and informative. Your kind words are greatly appreciated.
Chatty and friendly…
Richard was very Helpful and patient while we looked at the holidays on offer,
July 21, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your lovely feedback! We are delighted to hear that our team was helpful and patient.
They are so helpful with everything
They sre so helpful. Nothing is too much trouble. Sarah is lovely
July 11, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your lovely review! Hope you have a wonderful holiday!
Julie the lady who helped us book this…
Julie the lady who helped us book this cruise was brilliant. She went to so much trouble to ensure we had all the information we required
July 19, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent information and assistance for your cruise. We hope you have a fantastic trip!
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We hope you have a lovely holiday!
Really lovely staff
Really lovely staff, knowledgable in all aspects of travel, really good prices and very helpful especially Molly
July 10, 2026
Reply from Hays Travel - Hillsborough
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and knowledgeable, and that you found great prices.
Excellent service
Excellent service. Richard was really heloful and have to say very patient as we were bit undecided. We have now booked through him and really looking forward to it
July 10, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your wonderful review! We are delighted to hear that you received excellent service and that our team member was patient and helpful. We hope you have a fantastic trip!
Richard was great he got me the holiday…
Richard was great he got me the holiday that I wanted at a great price excellent customer service.
July 10, 2026
Reply from Hays Travel - Hillsborough
Thank you for your fantastic review! We are so pleased to hear that you received excellent service and found the perfect holiday at a great price. We truly appreciate your kind words.
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