Sarah our travel agent at Hillsborough has been excellent. Her knowledge of various types of holidays made our decision much easier when booking our two breaks. She fully understands what we were look... See more
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As always, excellent service. Sarah took my original booking and phoned a few days later to say my single room request had been approved by the hotel. Richard took my deposit and went through my it... See more
Company replied
My travel consultant, Sarah, was amazing. She was very knowledgeable and helpful and was also very patient when I needed to make changes to my travel plan requests. Nothing was too much trouble, and... See more
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Always friendly and never rush you go through everything with you I always have my paperwork printed off. I always book by hayes never go anywhere else
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Middlewood Road, S6 4GY, Hillsborough, United Kingdom
- 01144075194
4.9
Excellent
974 reviews
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Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to Disneyland Paris. If you have any questions or queries please do not hesitate to contact us
Very good value and got us a good deal 💯
February 7, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday in Tunisia. If you have any further questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday to Cyprus. If you have any further questions or queries please do not hesitate to contact us
Julie was fab at looking after us and…
Julie was fab at looking after us and being patient. We were able to get the holiday we wanted for the budget we had 👍🏻
January 31, 2026
Reply from Hays Travel - Hillsborough
thanks for your lovely comments ! Pleased that Julie helped you find what you were looking for ! let us know if there's anything else we can do for you.
Very helpful friendly and efficient…
Very helpful friendly and efficient service as always
February 7, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. Hope you have an amazing holiday. If you have any further questions or queries please do not hesitate to contact me
Family holiday to Orlando
From the moment l entered Hays l was greeted with a welcome smile Molly took time to listen to what l was looking for and sought clarification to ensure every detail was correct. As the request involved a number of different asks we agreed to communicate by phone and email. After several checks and balances our dream family holiday was booked. Molly is a credit to Hays
February 2, 2026
Reply from Hays Travel - Hillsborough
Thank you for your kind words! We’re so glad Molly could help make your dream family holiday to Orlando a reality. Hope you have an amazing holiday. If you have any further questions or queries please do not hesitate to contact us.
Richard the rep was most helpful in…
Richard the rep was most helpful in helping choose our holiday,
February 5, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. Hope you have an amazing holiday. If you have any further questions or queries please do not hesitate to contact me
Brilliant experience great travel advisor
Molly was very patient and helpful to us. We didn’t know exactly what we wanted but with her help and the assistance of Lindsay from P&O we were able to find the prefect cruise for us.
January 29, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your wonderful review! Hope you have an amazing trip. If you have any further questions or queries please do not hesitate to contact us.
Easy an quick
February 5, 2026
Reply from Hays Travel - Hillsborough
Thank you for your review We hope you have an amazing holiday
Richard was very knowledgeable and…
Richard was very knowledgeable and patient and gave 100% to help us find our holiday nothing was 2 much trouble Thankyou Richard
February 4, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. I hope that you have a lovely holiday in Menorca. It certainly looked ideal for you and your grandson. If you have any further questions or queries please do not hesitate to contact me
Excellent service
Madison was really helpful and looked for the best deal for us, nothing was too much trouble.
February 2, 2026
Reply from Hays Travel - Hillsborough
Thank you so much for your review Tracy! We hope you have the best family holiday at Disneyland Paris. Thank you for booking with me too.
The service was really good and jasmine…
The service was really good and jasmine was professional
January 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday to Turkey. If you have any further questions or queries please do not hesitate to contact us
Always meets my requirements…
Always meets my requirements efficiently and with a friendly and professional approach. Molly found what I wanted exactly and did her best to find the best cost.
January 31, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday to Majorca. If you have any further questions or queries please do not hesitate to contact us
Excellent service
Excellent service. Knowledgeable advisor. Competative prices. Everything is booked, including assisted travel, and seats. All information was sent by post. So much easier than booking on line.
This is our third holiday holiday booked with Hays, superb
January 27, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday to Cyprus. If you have any further questions or queries please do not hesitate to contact us
Great service as always from the staff…
Great service as always from the staff at Hays Travel in Hillsborough Sheffield branch,Julie was great in helping us book our cruise giving great advice regarding cabin location etc and following everything through
January 26, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise around the Eastern Mediterranean. If you have any further questions or queries please do not hesitate to contact us
the service from your employees was…
the service from your employees was brilliant nothing was too much trouble overall a very pleasant experience
January 27, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing experience on your cruise and stay in Japan. If you have any more questions and queries please do not hesitate to contact us
Julie was very good at showing us what…
Julie was very good at showing us what was on offer, everything was explained to us before we left, very good experience.
January 27, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely trip to Portugal. If you have any further questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise. If you have any further questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely trip. If you have any further questions or queries please do not hesitate to contact us
Julie was excellent helping us plan our…
Julie was excellent helping us plan our city break, patient and helpful.
January 25, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely trip to Berlin. If you have any further questions or queries please do not hesitate to contact us
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