Sarah our travel agent at Hillsborough has been excellent. Her knowledge of various types of holidays made our decision much easier when booking our two breaks. She fully understands what we were look... See more
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As always, excellent service. Sarah took my original booking and phoned a few days later to say my single room request had been approved by the hotel. Richard took my deposit and went through my it... See more
Company replied
My travel consultant, Sarah, was amazing. She was very knowledgeable and helpful and was also very patient when I needed to make changes to my travel plan requests. Nothing was too much trouble, and... See more
Company replied
Always friendly and never rush you go through everything with you I always have my paperwork printed off. I always book by hayes never go anywhere else
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Middlewood Road, S6 4GY, Hillsborough, United Kingdom
- 01144075194
4.9
Excellent
974 reviews
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Very personal took all the hard work…
Very personal took all the hard work out of looking and deciding made easier.
March 4, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday. If you have any further questions or queries please do not hesitate to contact us
Excellent customer service
Jasmine was great she answered all our questions and was knowledgeable with regard to our requirements. Easy stress free booking for our cruise and city stay. Thanks
February 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise to the Usa and Canada. If you have any further questions or queries please do not hesitate to contact us
Sarah was extremely friendly and…
Sarah was extremely friendly and knowledgeable she went to great lengths to find the best possible deals for me Nothing was too much trouble for her I am very satisfied with the service i received
March 1, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise to Hawaii from Los Angeles. If you have any further questions or queries please do not hesitate to contact us
Easy Booking
Richard was polite explaining every thing. So easy to Understand, every helpful sorting Insurance with me. Made it so easy to Book
February 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to Barcelona. If you have any further questions or queries please do not hesitate to contact us
Great service from sarah
Sarah as always, helped making the booking the holiday so straightforward and also helped with another holiday we have booked just to clarify the details.
Always top rate service.
March 1, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely Asia and Australian cruise. If you have any further questions or queries please do not hesitate to contact us
Holiday booked
Very good experience, booking by phone. Jasmine was very helpful and a pleasure to talk to.
February 28, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday in Lanzarote. If you have any further questions or queries please do not hesitate to contact us
Friendly and helpful staff
Friendly and helpful staff. That spend time making sure all aspects of your holiday are covered.
February 20, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing trip to Majorca. If you have any further questions or queries please do not hesitate to contact us
Friendly staff
February 25, 2026
Reply from Hays Travel - Hillsborough
Hi Beryl. Thank you so much for your positive review! We hope you have a lovely holiday to Lanzarote. If you need any help or enquiries, do not hesitate to contact us. We are always happy to help!
Hayes is the way to go. They are always very helpful and…
They are always very helpful and friendly and will get you the best deal possible
February 23, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. I hope that you have an amazing trip on your Canaries cruise. If you have any further queries please do not hesitate to contact me
Great experience booking with Hays Travel!
Great experience booking with Hays. Thank you to the lovely lady, Molly, who helped us find our next holiday!
February 22, 2026
Reply from Hays Travel - Hillsborough
Thanks for your feedback. We hope that you have a lovely holiday to Lanzarote. If you have any further questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday to Tsilivi. If you have any further questions or queries please do not hesitate to contact us
Full Marks to Hay's they found us the…
Full Marks to Hay's they found us the perfect holiday
February 14, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise holiday to the Caribbean. If you have any other questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday in Turkey. If you have any questions or queries please do not hesitate to contact us
Excellent service
Excellent service, the lady who looked after us was very efficient
February 19, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have an amazing holiday in Croatia. If you have any questions or queries please do not hesitate to contact us
The staff at Hays Travel Hillsborough
The staff at Hays Travel Hillsborough. Are really helpful, and welcoming. I recommend this shop.
February 17, 2026
Reply from Hays Travel - Hillsborough
Hi Susan, thank you for your positive review! We hope you have a lovely holiday! If you need anything else along the way, please don't hesitate to contact us. We are always happy to help!
Julie Goodwin was excellent
Julie Goodwin was excellent and efficient with her advice and knowledge to help me book my holiday ⭐⭐⭐⭐⭐
Fantastic friendly and helpful service
Well done
February 15, 2026
Reply from Hays Travel - Hillsborough
Hi Dawn, Many thanks for your wonderful review, and kind words about Julie. We hope you have a fantastic holiday to Fuerteventura. We are here to help if you need anything further!! thanks again.
Good service Richard at Hayes Travel always goes the…
Richard at Hayes Travel always goes the extra mile to find us a holiday
February 13, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday to Tunisia. It's always lovely to see you. If you have any questions or queries please do not hesitate to contact us
Was seen straight away the staff are so…
Was seen straight away the staff are so friendly and so helpful and polite goes through everything and answers any questions you may have.
February 11, 2026
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely cruise in the Caribbean. If you have any further questions or queries please do not hesitate to contact us
Mediterranean cruise
Found me a cruise which i had recently seen online. found me a great deal which was a lot better than the one I'd seen . Friendly and efficient staff , I will definitely use them again
February 4, 2026
Reply from Hays Travel - Hillsborough
Hi Sharon
We're so happy we could find you a cruise deal that exceeded your expectations! It's great to hear you found our staff friendly and efficient. We look forward to helping you again!
Hays Travel Hillsborough
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday to Malta. If you have any further questions or queries please do not hesitate to contact us!
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