Always use Hays Travel in Hinckley. Friendly staff. Jody was very helpful & patience whilst finding holidays for ourselves & grandsons. Nothing too much trouble. Would highly recommend.
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See what reviewers are saying
Knew what we wanted, was found very quickly and the booking process was all conducted online as was my choice. Jody was thorough in her approach to my request and couldn’t have been more helpful.
Company replied
I visited Hays Travel with a friend to book a surprise break for her husband's birthday. We saw Izzy. We knew the break we wanted and Izzy did numerous searches to find the required date and pick up d... See more
Company replied
Welcoming environment and Jody gave excellent customer service. Understood my requests and was thorough when making the holiday booking. Explained what the next steps were closer to the departure date... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Castle Street, LE10 1DB, Hinckley, United Kingdom
- 01455348036
4.9
Excellent
444 reviews
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Isabelle was fantastic
Isabelle was fantastic, got us sorted and very quickly we had never been before as we were dreading the process taking ages to sort
January 4, 2026
Reply from Hays Travel - Hinckley
Thankyou for your kind reply, it was a pleasure to book your holiday for you .... Thankyou Izzy :-)
Very friendly
Very friendly, didnt feel like an inconvenience to ask questions. Knowledgable
January 3, 2026
Reply from Hays Travel - Hinckley
We are happy to hear that you found our team friendly and knowledgeable. Thank you for your positive feedback; we appreciate it! - Sam
Keep up the work merry Christmas and a…
Keep up the work merry Christmas and a happy new year cheers Gordon
December 1, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely review Mr Grice,
We hope you have a Merry Christmas and a Happy new year!
We look forward to seeing you in 2026! ~ Shona :)
Really helpful support from Izzy
Really helpful support from Izzy, knowledgeable, listening to our needs, and finding a suitable holiday; all at a good price.
November 30, 2025
Reply from Hays Travel - Hinckley
Thank you for the lovely review, Mark! It was a pleasure assisting you with your holiday. I hope you have a great time :) ~ Izzy
Expert and polite service
Jade who helped me was very polite and listened to all my questions and answered then without rushing. i would recommend Hays Travel for all your travel needs.
December 4, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful review, Mr Patel! I really appreciate you taking the time to leave such lovely feedback. I hope you and your family have a great holiday! :) ~ Jade
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback Colin. - Izzy :)
Exceptional customer service
Jade went above and beyond to find us another holiday when we cancelled our original one.
December 2, 2025
Reply from Hays Travel - Hinckley
Thank you for such a wonderful review and feedback, Denise. I really appreciate it and I'm so glad we found a new holiday for you all to enjoy and be excited for :) ~ Jade
Jade was very helpful
Jade was very helpful, friendly, just talked me through everything
December 2, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback Ann. - Jade :)
Excellent advice and support given for…
Excellent advice and support given for our cruise booking
November 22, 2025
Reply from Hays Travel - Hinckley
Thank you for the lovely review! I hope you have a wonderful time on your cruise :) ~ Helen
Very pleasant and friendly service
Very pleasant and friendly service. Answered all our questions and queries
November 26, 2025
Reply from Hays Travel - Hinckley
Thank you for such a lovely review and I hope you have a great time on your holiday :) ~ Helen
Excellent customer service from Izzy
November 25, 2025
Reply from Hays Travel - Hinckley
Thank you for your kind feedback Gary. :) - Izzy
Reply from Hays Travel - Hinckley
Thankyou for you kind feedback, it was a pleasure to book your holiday for you :-) Thanks Helen
Helpful Stacey…
The lady we spoke with was named Stacey. She instantly made us feel welcomed and helped us. She listened to what we wanted and guided us through the options. No hard sell, even said we could go away and think about it. We were happy with our choice and booked there and then. Thank you Stacey.
November 21, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely review Theresa, I'm glad we could find you the right holiday! :) Stacey
Reply from Hays Travel - Hinckley
Thank you for the wonderful feedback and review! I hope you have have a great time on your holiday :) ~ Jade
Time taken for holiday reviews with…
Time taken for holiday reviews with several good suggestions
November 18, 2025
Reply from Hays Travel - Hinckley
Thank you for the lovely feedback and review! I hope you have a great time on holiday :) ~ Jade
Reply from Hays Travel - Hinckley
Thank you for your kind feedback Gary - Kacey :)
Reply from Hays Travel - Hinckley
Thank you for the lovely feedback! It was a pleasure booking your holiday with you. - Kacey :)
The lady was able to quickly sort out a…
The lady was able to quickly sort out a hotel in the area of the city ( Kracow) I wanted and also the connections we required.
November 2, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful feedback and review! I hope you have a great time in Krakow :) ~ Jade
Nothing was too much trouble
Nothing was too much trouble, even though I had to make a few date changes
October 29, 2025
Reply from Hays Travel - Hinckley
We appreciate your kind feedback Bernie! - Kacey :-)
Very friendly always print everything…
Very friendly always print everything off for you.
October 26, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback Sue! - Jade :)
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