Always use Hays Travel in Hinckley. Friendly staff. Jody was very helpful & patience whilst finding holidays for ourselves & grandsons. Nothing too much trouble. Would highly recommend.
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See what reviewers are saying
Knew what we wanted, was found very quickly and the booking process was all conducted online as was my choice. Jody was thorough in her approach to my request and couldn’t have been more helpful.
Company replied
I visited Hays Travel with a friend to book a surprise break for her husband's birthday. We saw Izzy. We knew the break we wanted and Izzy did numerous searches to find the required date and pick up d... See more
Company replied
Welcoming environment and Jody gave excellent customer service. Understood my requests and was thorough when making the holiday booking. Explained what the next steps were closer to the departure date... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Castle Street, LE10 1DB, Hinckley, United Kingdom
- 01455348036
4.9
Excellent
444 reviews
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Reply from Hays Travel - Hinckley
Thank you for the wonderful review! We hope you have a great holiday :) Izzy
Lovely young lady
Lovely young lady only just started but she was polite & went above & beyond to help me with a voucher for my son's birthday. She had to ask her manager for help to navigate the computer system in purchasing one for me but she did it. No complaints no sighs just apologies for being slow, but as I told her EVERY DAY IS A SCHOOL DAY
September 10, 2025
Reply from Hays Travel - Hinckley
Hi Sarah, Thank you for your lovely review! We hope to see you again soon! :) - Kacey
Very helpful and informative,with a…
Very helpful and informative,with a good friendly attitude.
September 11, 2025
Reply from Hays Travel - Hinckley
Thank you for the kind feedback David! Pleasure booking for you as always :) - Izzy
Very helpful and friendly service…
Very helpful and friendly service booked whilst we was in there looking forward to our holiday in October
September 3, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback Sandra! - Jade
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback! - Jade :-)
Knowlagebal staff made whole process…
Knowlagebal staff made whole process easy . Listned to our requirements
September 6, 2025
Reply from Hays Travel - Hinckley
Thankyou for your feedback, it was a pleasure to book your holiday for you, thanks Jade :-)
Reply from Hays Travel - Hinckley
Thank you for the lovely review! :) Helen
Welcoming as we walked through the door.
Welcoming as we walked through the door, The girl was very helpful with helping us to book a cruise. We feel happy to go back in if we have any queries unlike some of the other travel agents in Hinckley
August 21, 2025
Reply from Hays Travel - Hinckley
Thank you for taking the time to leave a wonderful review! We hope you have a fantastic time on your holiday :) Jade
Excellent service extremely helpful and…
Excellent service extremely helpful and knowledgeable
August 28, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful review, we really appreciate it and hope you have a fantastic holiday! :) Jade
Lovely friendly and helpful staff.
August 28, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful feedback and review! We hope you have a great time on holiday :) Jade
Sam is lovely and very helpful
Sam is lovely and very helpful. Nothing is too much trouble for her. She guides us through every step of booking and answers any questions we have.
August 27, 2025
Reply from Hays Travel - Hinckley
Thank you so much for sending over a review. I love it when you both come in to store, it's a pleasure to help you get your holidays sorted. Thanks again, Sam :-)
Holiday heaven
As always a great service as usual it's done with a smile and very professional look forward to visiting again soon many thanks MR and MRS Chapman.
August 18, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback! - Sam
First timers.
Booking a holiday was made very easy by the two young ladies who listened to our needs and then found us a suitable holiday.
August 16, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful feedback and review! :) Jade
Helpful staff in the Hinckley shop that…
Helpful staff in the Hinckley shop that understand the type of holiday that we require and show us all the available options.
August 15, 2025
Reply from Hays Travel - Hinckley
Thank you for taking the time to send over a lovely review. It is very much appreciated and we are happy you are happy :-)
It was great we didn’t have to do…
It was great we didn’t have to do anything thankyou
August 19, 2025
Reply from Hays Travel - Hinckley
Thank you for the wonderful feedback! :) Jade
The staff were really helpful and…
The staff were really helpful and friendly. Made booking the holiday really easy.
Will definitely use them again.
August 15, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely review! We hope you have an amazing holiday! :) - Kacey
Gran Canaria
On a very hot day, I found the 'shop' lovely and cool, the ladies were very informative and helpful
August 14, 2025
Reply from Hays Travel - Hinckley
Thank you Theresa for your lovely review! We hope you have an amazing holiday :) - Kacey
Reply from Hays Travel - Hinckley
Thank you for your kind feedback Julie! - Kacey :)
My booking was quite complicated but it…
My booking was quite complicated but it was sorted quite quickly. The staff were very friendly and efficient. I'll certainly go there again.
August 13, 2025
Reply from Hays Travel - Hinckley
Thank you for your lovely feedback Sue! It was a pleasure booking this with you, I hope you and your sisters have a great time! - Izzy :)
Reply from Hays Travel - Hinckley
Thankyou for your kind feedback :-) Jade
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