Hays Travel - Honiton Reviews 

759
TrustScore 5 out of 5

4.9

113 High Street, EX14 1LS Honiton, GB


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Rated 5 out of 5 stars

Very helpful in sorting out the ‘red tape’ associated with our travel arrangements. Always came back to us with any updates to our itinerary so we were kept fully informed. Thank you.

Company replied

Rated 5 out of 5 stars

They offer a superb service, very knowledgeable advice and nothing is too much trouble. They also don't forget about you when you walk out the door, they keep in touch and make sure everything is ok... See more

Company replied

Rated 5 out of 5 stars

Booking with hays travel is so straightforward, I would not be able to navigate all the different sites and offers. Samantha sorted out the cruise I wanted and the very best price. A very enjoyable ex... See more

Company replied

Rated 5 out of 5 stars

A short call to the Honiton branch, today Christie was our contact,a brief discussion about our choices, soon had the computer keyboard working for us. Options passed back and forth, until every... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 113 High Street, EX14 1LS, Honiton, United Kingdom

  • 01404 597266

4.9

Excellent

TrustScore 5 out of 5

759 reviews

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4.9

All reviews

(759)

116,474 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good service from Imogen at the…

Very good service from Imogen at the Honiton branch. She was very helpful and knew the type of place we were looking for.

March 1, 2026
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Reply from Hays Travel - Honiton

Thank you so much for your kind review. I am so pleased we were able to assist you in finding a holiday to Rhodes. I hope you have a lovely time away :-) Imogen & Team Honiton

Rated 5 out of 5 stars

The lady in the travel agent was very…

The lady in the travel agent was very helpful. Thank you

February 14, 2026
Hays Travel - Honiton logo

Reply from Hays Travel - Honiton

Thank you very much for your kind review. We hope you have a lovely time away and hope to see you again soon. Imogen & Team Honiton

Rated 5 out of 5 stars

Imogen was great

Imogen was great

February 24, 2026
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Reply from Hays Travel - Honiton

Thank you so much , so pleased you were happy, always a pleasure

Rated 5 out of 5 stars

Miya was amazing

Miya who served us was amazing. She was very patient going through everything we required and more by setting up everything on the Ryan air app and booking our seats for us. Would also like to say how helpful Samantha was when I used the Facebook questions by responding to me.

February 21, 2026
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Reply from Hays Travel - Honiton

We're happy to hear that you had such a positive booking experience! It's wonderful to know that our team members were so helpful and patient in meeting your needs. Thank you for your fantastic feedback.

honiton, Hays Travel

Rated 5 out of 5 stars

Booking first cruise

Sam has been so helpful in giving us great advice and answering all our questions first class service

February 20, 2026
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Reply from Hays Travel - Honiton

We appreciate you taking the time to share your feedback. We're so glad to hear that you found our advice helpful and our service first class!

honiton, Hays Travel

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Nothing too much trouble. Puts you at ease no preasure answers all queries.

February 17, 2026
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Reply from Hays Travel - Honiton

Thank you for your lovely review. I hope you have a wonderful time on your cruise to Norway. Imogen & Team Honiton :-)

Rated 4 out of 5 stars

I felt comfortable with the s nice…

I felt comfortable with the very nice lady who who was taken care of me l have forgotten her name she made me feel secure and happy because I have had not been on holiday for years because of my husband who l was caring for and also travelling on my own

February 15, 2026
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Reply from Hays Travel - Honiton

Mary,

We're so glad we could make you feel secure and happy booking your first holiday in years. We appreciate your kind words and hope you have a wonderful trip!

honiton, Hays Travel

Rated 5 out of 5 stars

Antigua booking

As always a pleasure to make a booking with Imogen. She always takes the time to go through all the details of the trip we booked. She is also making enquiries regarding a cruise we have found via another agent, but we prefer to use Hays Travel. They are local, friendly and always ensure they have arranged everything we need from our holidays.

February 15, 2026
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review. I am so pleased we were able to help secure you another holiday to Sandals! Thank you for booking with us again and we hope to see you again soon. Imogen & Team Honiton :-)

Rated 5 out of 5 stars

Not booked a holiday for 10 years

Not booked a holiday for 10 years , and it is my partners first holiday abroad , Miya was very helpful , and nothing was to much trouble to get sorted , thankyou

February 8, 2026
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Reply from Hays Travel - Honiton

We are so happy to hear that you found the help you needed to book your holiday after so long, especially your partner's first one abroad!

honiton, Hays Travel

Rated 5 out of 5 stars

Excellent service on 14/02/26- Hays Honiton

Excellent service on 14/02/26, Samantha at Hays Honiton was brilliant, friendly, patient and lovely - and found the perfect holiday for us. Very clear, extremely helpful, spent time going through every detail. 100% recommend. Also purchased the Hays travel card during visit and Kerran was lovely and helpful. Thank you!

February 15, 2026
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Reply from Hays Travel - Honiton

J Taylor,

We're happy to hear that you received excellent service and found the perfect holiday. We appreciate your kind words about the team's friendliness and helpfulness. Thank you for your recommendation!

honiton, Hays Travel

Rated 5 out of 5 stars

Imogen was very knowledgeable and…

Imogen was very knowledgeable and advised us with a cheerful demeanour. WE would certainly use Hays again.

February 14, 2026
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review. We are glad Imogen could be some much help! We hope you enjoy your holiday with us and look forward to seeing you in the future :) Lexi

Rated 5 out of 5 stars

Always excellent service from Hays in…

Always excellent service from Hays in Honiton. They are very knowledgeable about the destinations we visit, worldwide! We like the fact they are happy to stay in touch after booking a trip and take care of the little things, like checking in for you and securing seats on flights. Also happy to use them as a 'one stop shop' as their rate of currency exchange and travel insurance costs are always favourable. We also have the peace of mind that if something goes wrong, we can be in touch with them and know they will be there for us.

February 14, 2026
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Reply from Hays Travel - Honiton

We appreciate you sharing your kind words about our Honiton team! We're happy to hear that you value our knowledge, proactive support, and comprehensive services. It's great to know we provide you with peace of mind.

honiton, Hays Travel

Rated 5 out of 5 stars

Fantastic service from the lovely…

Fantastic service from the lovely Samantha x

February 13, 2026
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review. We hope you enjoy your holiday with us and look forward to seeing you in the future :) Lexi

Rated 5 out of 5 stars

Very efficient

Very efficient. Gave us guidance in choosing the right holiday. Lots of support which takes the stress out off booking

February 14, 2026
Hays Travel - Honiton logo

Reply from Hays Travel - Honiton

Thank you so much for your lovely review. We hope you enjoy your holiday with us and look forward to seeing you in the future :) Lexi

Rated 5 out of 5 stars

Satisfied Customer

We were dealt with respect and compassion as the trip was scattering ashes of a family member in the USA.
We were able to discuss the alternatives available and received excellent advice as to what may suit our needs in April 2026. ,
The travel consultant gave us her expertise and time
which were so grateful for. Nothing was too much trouble.

We ultimately combined a sad time,adding a hopefully momentous trip to New York thus not wasting the long haul flight being undertaken.
Thank you.

in New

February 5, 2026
Hays Travel - Honiton logo

Reply from Hays Travel - Honiton

We appreciate you sharing your experience with us. We are touched that we could assist during such a sensitive time and provide the support needed to plan this trip. Thank you for your kind words.

Hays Travel

Rated 5 out of 5 stars

Hays Travel found me the holiday

I was found the holiday I wanted at the price i wanted

February 3, 2026
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Reply from Hays Travel - Honiton

We're so happy we could find the holiday you wanted at your ideal price! Thank you for your wonderful review and hope you have an amazing time in Guernsey.

Hays Travel

Rated 5 out of 5 stars

Samantha was brilliant couldn't fault…

Samantha was brilliant couldn't fault her
She was very professional and sorted us a holiday very quickly she knows her stuff as do the rest of the staff at Honiton been using hays for a few years now and always had a good experience

February 7, 2026
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Reply from Hays Travel - Honiton

We're happy to hear that you had such a positive experience! It's great to know that our team's expertise ensured you found the perfect holiday quickly. I look forward to looking after your holiday :-) Samantha

Hays Travel

Rated 5 out of 5 stars

Nice and easy

Nice and easy, did it frim my own sofa. Sent the local hays the dates and some options and they got back very quickly and rang me and we paid and boom, easy as that.

February 8, 2026
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Reply from Hays Travel - Honiton

Christopher,

We're happy to hear that the process was nice and easy from the comfort of your sofa. We appreciate your feedback and are glad you enjoyed your experience!

Hays Travel

Rated 5 out of 5 stars

Lovely staff Samantha was very nice &…

Lovely staff Samantha was very nice & so helpful, I have booked a cruise

February 7, 2026
Hays Travel - Honiton logo

Reply from Hays Travel - Honiton

Thank you so much for your kind review, it was a pleasure helping you choose the perfect first cruise. Sam :-)

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