Very helpful in sorting out the ‘red tape’ associated with our travel arrangements. Always came back to us with any updates to our itinerary so we were kept fully informed. Thank you.
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See what reviewers are saying
They offer a superb service, very knowledgeable advice and nothing is too much trouble. They also don't forget about you when you walk out the door, they keep in touch and make sure everything is ok... See more
Company replied
Booking with hays travel is so straightforward, I would not be able to navigate all the different sites and offers. Samantha sorted out the cruise I wanted and the very best price. A very enjoyable ex... See more
Company replied
A short call to the Honiton branch, today Christie was our contact,a brief discussion about our choices, soon had the computer keyboard working for us. Options passed back and forth, until every... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
113 High Street, EX14 1LS, Honiton, United Kingdom
- 01404 597266
4.9
Excellent
759 reviews
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I found Maya at Hays very helpful
I found Maya at Hays very helpful. She spent a long time helping me search out a great holiday. She has travelled a lot in Asia and had lots of useful insights on places to visit in Thailand and Vietnam.
January 30, 2026
Reply from Hays Travel - Honiton
Hi Anna, thank you so much for your lovely review. I'm so glad I could use my experience finding you your holiday :)
From the moment I walked in I was…
From the moment I walked in I was treated so kindly, they dealt with everything so efficiently, very happy with the customer service, can’t wait for my holiday thanks to Mia Sam & Lexi
Alexis Richmond
January 29, 2026
Reply from Hays Travel - Honiton
We appreciate you sharing your experience. We're so happy to hear that you were treated kindly and that your holiday was booked efficiently. We hope you enjoy your holiday!
Hays Travel
Imogen was very welcoming and patient
Imogen was very welcoming and patient. She listened and offered solutions/choices. She checked out availability with enthusiasm. She was excellent.
February 4, 2026
Reply from Hays Travel - Honiton
Thank you so much for your kind review and for booking with us. We hope you have a lovely time away in Tenerife and hope to see you again soon. :-) Imogen & Team Honiton
Reply from Hays Travel - Honiton
Thank you so much for kind review. We hope you have a lovely time away :-) Imogen & Team Honiton
Outstanding
Staff very pleasant, friendly , helpful and knowledgeable. Nothing too much trouble, very patient. Explained about all possible extras we could add - airport car parking & booking plane seats in advance. Well done Hays Honiton can't wait to go away.
January 31, 2026
Reply from Hays Travel - Honiton
Thank you so much for your lovely review. We hope you have a wonderful time away in Madeira and hope to see you again soon. Team Hontion :-)
HAYS IS THE TOPS IN BOOKING CRUISES
It is always a great experience going into Hays at Honiton which I have done regularly during the last 4 months. Always greeted with a smile and all the staff are of the upmost professional standard being courteous and polite in all aspects and always willing to give advice in all that's needed to book a holiday with no pressure to buy. Hopefully will be booking many more - thank you
January 30, 2026
Reply from Hays Travel - Honiton
Lawrence Bird,
We appreciate your kind words regarding your experiences with our team. We're happy to hear that you find our team professional, courteous, and helpful. Thank you for your continued bookings, and we look forward to assisting you further.
Hays Travel
The service was brilliant! Thank you Christie
The service was brilliant, Christie was absolutely amazing and ensured every single detail of our holiday was perfect.
January 21, 2026
Reply from Hays Travel - Honiton
Miss Atena Szczesniak-Szumska,
We're happy to hear that every detail of your holiday was perfect! We appreciate your kind words about the amazing service you received. Have the most wonderful babymoon!
Hays Travel
Reply from Hays Travel - Honiton
Thank you for your review. We are glad we were able to help with your queries :)
Very friend and efficient.
January 20, 2026
Reply from Hays Travel - Honiton
Thank you for your kind review :)
Reply from Hays Travel - Honiton
tuppence stevens,
We appreciate you taking the time to leave us such a fantastic review! We are so glad that you were happy with our service.
Hays Travel
I use Hays travel because I receive a…
I use Hays travel because I receive a warm welcome and get great tips and advice from the staff at the Honiton branch.
January 17, 2026
Reply from Hays Travel - Honiton
Warren Oak,
We appreciate you choosing Hays Travel and for your kind words. We're so glad that you feel welcomed and valued by our Honiton branch staff. We look forward to seeing you again.
Hays Travel
Reply from Hays Travel - Honiton
JOY,
We're glad you had a wonderful experience. Thank you for sharing your positive feedback with our team; it means a lot to us.
Hays Travel
Sam was great as always.
Sam was great as always.
Booked our holiday, Car parking and Airport lounge and got my currency too. So easy.
January 22, 2026
Reply from Hays Travel - Honiton
Thank you very much for your lovely review. We're so happy to hear that booking your holiday, car parking, airport lounge, and currency was so easy. We hope to see you again soon :-) Team Honiton
Imogen was very professional in helping…
Imogen was very professional in helping g us choose our cruise. She helped us choose, select cabin and when to go.
January 18, 2026
Reply from Hays Travel - Honiton
Judith,
We appreciate you taking the time to leave us such a complimentary review. We are so pleased we could assist in planning your cruise, including cabin selection and timing!
Hays Travel
When you go in they feel…
When you go in they all make you feel welcome , outstanding service you aways get.
January 18, 2026
Reply from Hays Travel - Honiton
customer,
We appreciate your kind words and are so happy to hear that you always receive outstanding service and feel welcome when visiting us.
Hays Travel
Reply from Hays Travel - Honiton
We appreciate you taking the time to leave us a review! We are so happy to hear that our staff was helpful and pleasant. We hope you have a wonderful holiday to Jersey.
Samantha, the travel agent, was good at her job, with the kindest manner.
I didn't know what I wanted when I walk into the travel agents.
January 16, 2026
Reply from Hays Travel - Honiton
Thank you so much for your lovely comments. I am so pleased I managed to find you a lovely holiday to Lanzarote and we look forward to seeing you again for future trips. :) Samantha.
Christe and all the other staff are…
Christe and all the other staff are always very helpful and supportive towards me,
January 11, 2026
Reply from Hays Travel - Honiton
Thank you for taking the time to review , we are so pleased you feel we are welcoming and supportive we are always happy to guide you through your booking :-) Thanks Christie and Team
Imogen was really helpful gave good…
Imogen was really helpful gave good advice . Managed to arrange what we wanted
December 28, 2025
Reply from Hays Travel - Honiton
What a wonderful review to open on a cold Monday morning! Thank you for taking the time to review i am so pleased you are happy with our advice and we hope you have a wonderful holiday in Prague :-) Many Thanks Imogen and Team
Extra service made us choose Hays over online booking
We already knew what we wanted but Hays found us something even better and that personal service through out the process is going to make it so much more relaxing.
January 4, 2026
Reply from Hays Travel - Honiton
Thank you so much for your lovely review we are so please we found the perfect dates and holiday to Morocco we are sure you will have an amazing time. Many Thanks Sam and Team
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