Hays Travel - Honiton Reviews 

759
TrustScore 5 out of 5

4.9

113 High Street, EX14 1LS Honiton, GB


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Rated 5 out of 5 stars

Very helpful in sorting out the ‘red tape’ associated with our travel arrangements. Always came back to us with any updates to our itinerary so we were kept fully informed. Thank you.

Company replied

Rated 5 out of 5 stars

As always the staff are 1st class, knowledgeable, friendly & patient with us oldies. Today Imogen searched and found the holiday to suit our budget and needs. That’s why Hays Travel, Honiton are o... See more

Company replied

Rated 5 out of 5 stars

They offer a superb service, very knowledgeable advice and nothing is too much trouble. They also don't forget about you when you walk out the door, they keep in touch and make sure everything is ok... See more

Company replied

Rated 5 out of 5 stars

Booking with hays travel is so straightforward, I would not be able to navigate all the different sites and offers. Samantha sorted out the cruise I wanted and the very best price. A very enjoyable ex... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 113 High Street, EX14 1LS, Honiton, United Kingdom

  • 01404 597266

4.9

Excellent

TrustScore 5 out of 5

759 reviews

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4.9

All reviews

(759)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

There is nothing the staff at Hays Travel won’t do to make your holiday the holiday that you want. Just tell them your requirements and they will find the best deals available which is why I have used them so many times in the past and will continue to use them in the future.

January 3, 2026
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Reply from Hays Travel - Honiton

We appreciate your continued loyalty and are so glad to hear that our team find best deals for your trips its always a pleasure thank you so much jhope you had a wonderful trip away on your cruise, Sam and Team :-)

Rated 5 out of 5 stars

Great service at a local independent holiday office.

I visited my local holiday office for a planned holiday, I was treated respectfully and the staff member was very helpful. It probably helped I knew where I wanted to go, however, we discussed different hotel options, dates and prices. I was shown all the information I needed to know at each step of the booking before confirmation. Everything was printed out for me to take away and currency availability to order if necessary. We also discussed whether I needed to book holiday insurance and airport car parking through them, however, I had already planned to book this separately.
Loved that Hays is an independent travel agent and in a nearby town. Not used before, however, likely to use again.
There were other customers in the office booking their holidays and they looked like they were having a similar experience, ensuring the customer was booking the right holiday for them, not pressure to just sell a holiday. Great service.

January 2, 2026
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Reply from Hays Travel - Honiton

Thank you for your lovely comments, We hope you have a wonderful holiday to Italy and look forward to seeing you again soon.

Rated 5 out of 5 stars

As always the service was friendly and…

As always the service was friendly and efficient. My bookings were handled in a very satisfactory manner and we are all set for another great holiday organised by Sam.
It is a pleasure doing business with this branch as all staff are friendly and knowledgeable.

January 3, 2026
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review i am so pleased you are happy with our service :-) Always a pleasure!

Rated 5 out of 5 stars

Excellent staff The assistant manager in the branch

The assistant manager in the branch, Sam. That's it really! Very professional, knowledgeable with excellent people skills. An asset to your company.

January 3, 2026
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Reply from Hays Travel - Honiton

Thank you for your lovely comment. We hope you have a wonderful holiday to Malta and look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy

Very knowledgeable, found the right break and booked the holiday within 20 minutes

December 24, 2025
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Reply from Hays Travel - Honiton

Thank you so much for taking the time to review it is very much appreciated and great to hear you are happy with the service you have receieved :-)

Rated 5 out of 5 stars

A good efficient service

A good efficient service. Very helpful.

December 3, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your kind revew we appreciate you taking the time and look forward to looking after your booking. Many Thanks

Rated 5 out of 5 stars

Excellent service from Christie

Excellent service from Christie, I explained what I wanted, and Christie was very helpful, nothing was too much trouble.
I will definitely book with Hayes Travel again.
Thank you.

December 10, 2025
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Reply from Hays Travel - Honiton

Thats great to hear your kind words, thank you so much for the lovely review. Kind regards

Rated 5 out of 5 stars

Imogen was extremely helpful in out…

Imogen was extremely helpful in out search for a last minute break .

December 10, 2025
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Reply from Hays Travel - Honiton

Thank you very much for your kind review. I am pleased we were able to find you a last minute deal. I hope you have a lovely time away in Lanzarote and hope to see you again soon. Imogen & Team Honiton :-)

Rated 5 out of 5 stars

Everyone I delt with in the office were…

Everyone I delt with in the office were helpful,understanding- I'm also a bit thick and they were very patient with me. Thank you! I'll be back!

November 25, 2025
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Reply from Hays Travel - Honiton

Thank you very much for your kind review. Im pleased we were able to assist you in finding a family holiday. I hope you all have a wonderful time away and we hope to see you again soon. Imogen & Team Honiton :-)

Rated 5 out of 5 stars

Lexi

Lexi, the agent was lovely. Only young but learning very well.
She took on board all we asked of her.
Booked a cruise for Xmas 2026 on Black Friday and the agent did nothing but smile all the time. Have used hays in honiton for 15 years and will continue to do so.

November 30, 2025
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Reply from Hays Travel - Honiton

Thank you so much for this lovely review. I am glad that I could help to book your cruise. We look forward to seeing you in the future and hope you enjoy your holiday - Lexi

Rated 5 out of 5 stars

Efficient booking experience

We use Hays Travel in Honiton to book all our holidays and regularly see Imogen Bowey. Once again she was very helpful and efficient in booking our holiday. Thank you once again.

November 23, 2025
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Reply from Hays Travel - Honiton

Thank you for your review. It was great to see you again and hope you have an amazing time in Majorca.

Rated 5 out of 5 stars

Excellent Service

Brilliant advice of where to go for winter sunshine.
Answered all my many questions. Nothing was too much trouble.

November 29, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your review. We hope you have a fabulous time in Lanzarote and look forward to seeing you again.

Rated 5 out of 5 stars

Dream holiday

Excellent service went in unsure what to book came out with an amazing cruise. Very helpful and patient.

November 30, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your review. We hope you are very excited for your upcoming cruise and look forward to hearing all about it when you return.

Rated 5 out of 5 stars

Pleasant,helpful staff

Pleasant,helpful staff, who went above, and beyond to meet my requirements

November 29, 2025
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Reply from Hays Travel - Honiton

Thank you very much for your kind review. We hope you have a lovely time away in Crete. Pheonix & Team Honiton :-)

Rated 5 out of 5 stars

helpful…

Good communication and helpful telephone attitude. Really pleasant ways of responding to questions.

November 15, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review and for booking with us. I hope you have a lovely time away. Imogen & Team Honiton :-)

Rated 5 out of 5 stars

Imogen as always superbly knowledgeable…

Imogen as always superbly knowledgeable and quick.
lexi very helpful too.

November 22, 2025
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Reply from Hays Travel - Honiton

Thank you very much for your kind review. I hope you have a lovely time away in Fuerteventura and look forward to seeing you again soon. Imogen & Team Honiton :-)

Rated 5 out of 5 stars

Imogen was very helpful

Imogen was very helpful, friendly. Provided me with quotes that matched exactly what I requested for my future trip
The Honiton branch I dealt with was very well presented and other members of staff I spoke to were very friendly

November 15, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your kind words and taking the time to review the service you receieved in branch. Thank you again :-) Imogen &Team

Rated 5 out of 5 stars

Trust in the name

The staff are extremely knowledgable and as a result we were able to tailor our booking to a company that specializes in twin centre holidays rather than a bigger name .the honiton branch has restored our faith with hays having had a poor experience at another branch so fingers crossed xx

November 8, 2025
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Reply from Hays Travel - Honiton

Thank you so much for your lovely review. We hope you have a wonderful time away on your tailor made holiday in Croatia. Imogen & Team Honiton

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