Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... See more
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Very helpful assistance with booking our holiday. The staff in the branch were friendly and efficient. So nice to have personal contact when booking a holiday.
Outstanding service from Sophie! Booking our holiday was an absolute breeze thanks to Sophie. I popped into the branch, told her what we were looking for, and went on my way. By the time I got home,... See more
Company replied
Always really lovely friendly and helpful staff, particularly Anne-Marie. Helped us choose 2 holidays and were knowledgeable about the different areas and islands we wanted to go to.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
73 George Street, BN3 3YA, Hove, United Kingdom
- 01273 929 065
4.9
Excellent
515 reviews
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Reply from Hays Travel - Hove
Thank you for your kind words, Wendy. It was our absolute pleasure to help you, have a great time in Croatia! Kind regards, Sian
Reply from Hays Travel - Hove
Thank you for your kind words, Annette. It was our absolute pleasure to help you, have a great time on your Cruise! Kind regards, Dani
Superb Customer Care! The Travel Agent could not have been…
The Travel Agent could not have been more helpful. She was extremely understanding of my difficulties trying to book a flight online and was able to book my tickets and reassure me plus advising me about any other problems I might encounter. I was given excellent customer care. Thank you.
June 13, 2025
Reply from Hays Travel - Hove
Thank you for your 5* review and kind comments, it is very much appreciated. Kind regards, Sian at Hays Travel Hove
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards AnnMarie at Hays Travel Hove.
Lovely lady Lucy in George st hove……
Lovely lady Lucy in George st hove… East Sussex
Helpful understanding and caring
June 4, 2025
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards Lucy at Hays Travel Hove.
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards Zoe at Hays Travel Hove.
Super helpful!
Great experience, did not feel rushed and felt supported in finding the best holiday with all our requirements considered.
May 11, 2025
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards AnnMarie at Hays Travel Hove.
Fantastic due to Danni She was so…
Fantastic due to Danni She was so helpful and if there was anything she was unsure about she'd fund out Real asset to the company
May 9, 2025
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards Dani at Hays Travel Hove.
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards Jo at Hays Travel Hove.
Reply from Hays Travel - Hove
Thankyou for your 5* review and kind comments, they are appreciated. Kind Regards AnnMarie at Hays Travel Hove.
My experience with hays travel couldn’t…
My experience with hays travel couldn’t be any better not only was the staff happy and helpful they couldn’t do enough to help find our holiday
April 29, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Tricia. It was our absolute pleasure to help you, have a great time in Marrakech! Kind regards, Dani
Mature lady assistant with excellent customer service good…
Mature lady assistant with good knowledge who understood my requirements and took care to present the best options.
April 25, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Liz. It was our absolute pleasure to help you, have a great time in Olu Deniz! Kind regards, Jo
Zoe was a great help and very…
Zoe was a great help and very professional. Thanks Leigh
April 20, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Leigh. It was our absolute pleasure to help you, have a great time in Seville! Kind regards, Zoe
Competent friendly service
I love dealing with Annmarie at the Hove branch of Hay’s. Nothing is too much trouble and she is so helpful and cheerful. We are always very pleased with her advice and guidance, and confident that she has selected a great holiday to suit our requirements. I know we are going to have the best time in La Palma. Thank you Annmarie.
April 18, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Julia. It was our absolute pleasure to help you, have a great time in La Palma! Kind regards, Annmarie
Booking a holiday
Called in to book a holiday to Spain I have used Hays travel before the rep went through all the hotels that were available in area that we wanted nice and easy booked the holiday with no problems would definitely recommend Hays travel
April 16, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, James. It was our absolute pleasure to help you & Susan, have a great time in Alicante! Kind regards, Daniella
Provided straight forward and speedy…
Provided straight forward and speedy help to book our Menorcan holiday.
April 6, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, David. It was our absolute pleasure to help you, have a great time in Menorca! Kind regards, Zoe
very detail was sorted out for is…
Every detail was sorted out for is ,trips out while we are away,transfers all sorted, made booking a pleasure.
March 27, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Pat. It was our absolute pleasure to help you & Janet, have a great time in Canada! Kind regards, Dani
Very good
We knew the destination we wanted to book. Joanne was very knowledgeable and helpful to get all our preferences right.
March 23, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Fiona. It was our absolute pleasure to help you, have a great time in Karakow! Kind regards, Jo
Friendly warm helpful staff contrasting…
Friendly warm helpful staff contrasting with a harsh digital age
March 25, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Steve. It was our absolute pleasure to help you, have a great time in San Diego! Kind regards, Dani
Great service from Dani
Great service from Dani
And explained all steps of the holiday
Process for my mum and dad
March 18, 2025
Reply from Hays Travel - Hove
Thank you for your kind words, Tania. It was our absolute pleasure to help your parents, we look forward to hearing all about their trip on their return. Kind regards, Dani
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