Hays Travel - Huddersfield Reviews 

As always, friendly, helpful staff.

Fabulous friendly service. Thank you Rachel 😊

Very efficient

Everthing was done for us no problems .lady realy good and very nice booked a few times with you had no problems .overall realy good expirence

⭐⭐⭐⭐⭐ Outstanding Service – Thank You, Ruby!

I don’t often write reviews, but on this occasion I genuinely felt one was deserved.

Over the past couple of weeks I visited the Hays Travel Huddersfield branch around six times and also had several telephone conversations while organising what is a very special holiday for my family.

This will be the first time I’ve taken my two teenage children abroad without their mum following a difficult divorce. Organising passports, travel authorisations and everything else has been emotional and stressful, and because I was working to a tight budget, finding the best possible deal was incredibly important.

Every member of staff I dealt with was friendly, professional and genuinely wanted to help. However, one member of the team, Ruby, went above and beyond.

Several people searched for flights and tried to find me the best value, but Ruby found savings and options that nobody else had been able to uncover. What impressed me most wasn’t just the final price—it was her determination to keep looking until she found the very best solution.

In fact, when Ruby was off for two days, I deliberately waited for her to return because I had complete confidence in her ability to find something better. She absolutely delivered.

Thanks to Ruby, my children and I are now looking forward to an unforgettable trip to Toronto and New York. She didn’t simply book a holiday—she helped create memories that we will treasure for the rest of our lives.

As a business owner myself, I understand that products and prices matter, but it’s people who build a company’s reputation. Ruby is a real credit to Hays Travel, and I sincerely hope she receives the recognition she deserves.

Thank you to Ruby and to the entire team at Hays Travel Huddersfield. I wouldn’t hesitate to recommend you to anyone looking for excellent customer service and people who genuinely care about their customers.

Tersam Sangha

We got exactly what we asked for and at a better price than going direct with airline
Great service exceptional staff

Harry made sure we had all the facilities we reqiure for my disabled friend . We felt comfortable and was happy to book with Hays . Harry is always friendly and caring nothing was too much trouble .

Staff were very friendly and helpful, put my mind at rest with some concerns I had

Great service from Rachel Huddersfield branch .
She is amazing always book our holiday with her and every time the service gets better and better .

wrong person was named as lead name, therefore app couldn't be opened ,wrong passenger details entered same mistakes were made last year .Francis is NOT the lead name.
Thank goodness for Ruby in the Huddersfield office who spent a long time with me this morning rectifying the mistakes made yesterday.

Ruby was the Girl who arranged my Holiday for me in the Branch. She was very helpful and informative and arranged everything for me all Travel and accommodation etc 😀

Great experience.
Sarah was super friendly, and found us a lovely Cruise to fit in with our dates.
Would definitely use again.

The staff were really kind and helpful. We initially spoke with Rachel and she explained everything really well and clearly.

As always the staff at Huddersfield are brilliant, service and care is outstanding, helping to get the holiday you’re looking for, competitive on price and take all the hassle out of doing it yourself. Thanks so much

Very helpful,expained what I was’nt sure about.Couldn’t have been more helpful

Did a price match over the phone and all booked and completed very quickly and efficiently, excellent customer service 👍

We always use Hays Travel, very welcoming ,helpful kind staff nothing is too much trouble for them to sort our holidays to what we want .
Would highly recommend and will definitely be using them again.

Always book our holidays with huddersfield branch. Was Harry this time, very helpful and friendly. Always have a positive time not only when booking but also when checking in. They go through checking all the details with you. Thank you.

Very helpful. Able to book our holiday linked to another booking made in a different branch