The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
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The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more
Company replied
We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more
Company replied
The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 King Street, HD1 2PZ, Huddersfield, United Kingdom
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Always book our holidays with huddersfield branch. Was Harry this time, very helpful and friendly. Always have a positive time not only when booking but also when checking in. They go through checking all the details with you. Thank you.

Reply from Hays Travel - Huddersfield
Very helpful. Able to book our holiday linked to another booking made in a different branch

Reply from Hays Travel - Huddersfield
Today I visited Huddersfield branch and came out with my holiday fully sourced and booked by Kim. I had tried on line to book a fred Olson cruise but couldn't find what I was looking for and neither could Kim. However she didn't give up like I had done she persevered and searched and searched and then got on the phone to Fred Olson for help. Got me all the details printed them off so I could see it met all my needs at a good price. Found what I was looking for so Kim was back on the phone as this cruise was not on her system. What a result and the determination from Kim to be of help without being a pushy sales person sealed the deal. Would I go back to sort my next holiday? Most certainly without a doubt.

Reply from Hays Travel - Huddersfield
Our holiday booking was conducted smoothly and efficiently by your friendly assistant, Ruby.

Reply from Hays Travel - Huddersfield
Always so friendly and helpful and do everything to get you the holiday you want. We have used them for years and wouldn't go anywhere else.

Reply from Hays Travel - Huddersfield
Booked a family holiday this time. Hays Huddersfield understood our needs and searched for the optimum deal. Took a while as not all parties present to discuss modifications but we got there eventually. Again really friendly approach in arranging our holiday.

Reply from Hays Travel - Huddersfield
The travel agent was very efficient and personable.
Very quick and helpful.
Mrs Margaret Wood.

Reply from Hays Travel - Huddersfield
Always reliable..no bother in helping to get the best deals

Reply from Hays Travel - Huddersfield
You allways know what you are doing appart from my wifes birthday which is 30/12/46 not 48 Harry put it right last time but it just came up 48 again cheers

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
Courteous, Helpful, Knowledgeable, Friendly. After a short wait, due to all the staff being occupied, holiday booked in a short time.

Reply from Hays Travel - Huddersfield
Really helpful staff that took the time to understand what my family needed. Saved me hours of personal time looking through websites. Highly recommend.

Reply from Hays Travel - Huddersfield
Staff very helpful and took the time to review alternative options , flagging where accommodation located and access to other amenities

Reply from Hays Travel - Huddersfield
Same has ever helpful friendly nothing to much trouble 10 out of 10 from us

Reply from Hays Travel - Huddersfield
We booked with Kim she was friendly welcoming and very helpful

Reply from Hays Travel - Huddersfield
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