Hays Travel - Huddersfield Reviews 

817
TrustScore 5 out of 5

4.9

15 King Street, HD1 2PZ Huddersfield, GB


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Rated 5 out of 5 stars

The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more

Company replied

Rated 5 out of 5 stars

We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more

Company replied

Rated 5 out of 5 stars

We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more

Company replied

Rated 5 out of 5 stars

The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15 King Street, HD1 2PZ, Huddersfield, United Kingdom

  • 01484 817620

4.9

Excellent

TrustScore 5 out of 5

817 reviews

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4.9

All reviews

(817)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

As always an absolutely brilliant…

As always an absolutely brilliant service. Rachel even greets me by name. Harry sorted my insurance out. I wouldn't go anywhere else. Almost feel like extended family. A huge thanks from an old lady xx

March 27, 2026
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Reply from Hays Travel - Huddersfield

Hi Janet,
Thank you so much for your lovely review, it is always a pleasure to see you when you call into branch. Look forward to seeing you again soon.
Many Thanks,
Rachel x

Rated 5 out of 5 stars

From start to finish a very…

From start to finish a very professional and friendly service. Ideal for non standard holidays that would be difficult to book yourself

April 15, 2026
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Reply from Hays Travel - Huddersfield

Thank you Debra for the lovely review. I'm so happy we found the right option for you both. Enjoy your amazing holiday from both me and Kim

Rated 5 out of 5 stars

Rachael was friendly and helpful…

Rachael was friendly and helpful explained everything and took time made booking holiday easy

April 14, 2026
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Reply from Hays Travel - Huddersfield

Thank you for your lovely review enjoy your time away. I'm so happy we managed to get this right for you - Rachel

Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service.
Everything sorted out for us quickly.

April 12, 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for booking with us enjoy an amazing holiday away- Janine & Harry

Rated 5 out of 5 stars

Booking through Hays.

I wanted a straight flight to my destination which they found at a good price.
Staff are friendly and do their best to find best price.

April 1, 2026
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Reply from Hays Travel - Huddersfield

Thank you Roger for booking your flight with us, have a lovely time away - Ruby

Rated 5 out of 5 stars

Passeced window huddersfeild

Passeced window huddersfeild
Great price nice customer servide

March 27, 2026
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Reply from Hays Travel - Huddersfield

Thank you Derek for the lovely review, enjoy your time away - Rachel

Rated 5 out of 5 stars

Very very helpful

Very helpful, quick response with our booking to Australia.
Harry who sorted our flights & hotels out was fantastic & was very polite and couldn't do enough to help us out.
We would and probably use Hays Travel again.

March 31, 2026
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Reply from Hays Travel - Huddersfield

Thank you Norman for the lovely review. Glad we could put this all together for you and get you confirmed. Enjoy your time away with us - Harry

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, the holiday was booked quite quickly.

March 28, 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for taking the time to leave a review, it is very much appreciated. I am happy to hear that your holiday booking was completed easily and with ease. Thank you!

Kind regards
Janine

Rated 5 out of 5 stars

Great service

Very friendly and professional sales person.

March 25, 2026
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Reply from Hays Travel - Huddersfield

Hi Mr Sykes,
Thank you for your lovely review, it was a pleasure to book you. You will have a fab holiday away.
Many Thanks
Ruby :)

Rated 5 out of 5 stars

Polite and helpful staff made booking…

Polite and helpful staff made booking quick , easy and stress free.

March 18, 2026
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Reply from Hays Travel - Huddersfield

Hi Stephen

Thankyou for a lovely review , thankyou for being my very first booking abroad ! We really hope you enjoy your holiday
Many Thanks
Sarah

Rated 5 out of 5 stars

M naeem

Staff were very helpful

March 23, 2026
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Reply from Hays Travel - Huddersfield

Hi Mohammad,
Thank you for your lovely review, you will have a fab time when you go away.
Many Thanks
Rachel

Rated 4 out of 5 stars

Excellent work by Hays

Excellent work by Hays. Jeanette listened to my requests and took in everything I wanted for my 2027 ski package. And gave me a great deal too. Everything was explained clearly when I confirmed the booking.

March 19, 2026
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Reply from Hays Travel - Huddersfield

Thank you for your feedback .
I'm sure you will have an amazing holiday.
Janine

Rated 5 out of 5 stars
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Good Morning Mrs Logue,
Thank for your lovely review, it was a pleasure to get you all booked.
Kind Regards
Harry

Rated 5 out of 5 stars

Went in and enquired about a specific…

Went in and enquired about a specific idea for a holiday. We were given lots of information, ideas, possibilities, travel adviser went through each travel company, looking at prices. We were not rushed and took our time.

March 11, 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for the review, I really appreciate you taking your time to leave me such lovely comments. It will be such a fabulous holiday. Janine

Rated 5 out of 5 stars

Janine was wonderful so very helpful…

Janine was wonderful so very helpful really appreciated all her expertise

March 17, 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for taking your time to leave a review. It is greatly appreciated. It was my pleasure to help you. Janine

Rated 5 out of 5 stars

Pleasant and welcoming staff

Pleasant and welcoming staff , as always. Extremely helpful and attentive a pleasure as usual.

March 17, 2026
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Reply from Hays Travel - Huddersfield

Always a pleasure to book your Holidays Brian ,
kind Regards ,
Kim

Rated 5 out of 5 stars

Great service

I was served by Ruby she was so nice and helpful and spent a lot of time helping me get the right holiday ,I will be back .

March 13, 2026
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Reply from Hays Travel - Huddersfield

We're so happy that you had a great experience and that our service was helpful. We appreciate your feedback and look forward to seeing you again!
- Ruby

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable, helpful staff, made booking simple and efficient to our needs.

March 10, 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for the amazing review. It was a pleasure booking you both, enjoy your holiday - Rachel

Rated 5 out of 5 stars

Cruise insurance

Rachel took the task on, of sorting our cruise insurance out and a jolly good job she did.

March 10, 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Mr Brown,
Thank you for taking time out to leave a lovely review, glad to have got your insurance sorted.
Many Thanks
Rachel

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