The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
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The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more
Company replied
We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more
Company replied
The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 King Street, HD1 2PZ, Huddersfield, United Kingdom
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As always an absolutely brilliant service. Rachel even greets me by name. Harry sorted my insurance out. I wouldn't go anywhere else. Almost feel like extended family. A huge thanks from an old lady xx

Reply from Hays Travel - Huddersfield
From start to finish a very professional and friendly service. Ideal for non standard holidays that would be difficult to book yourself

Reply from Hays Travel - Huddersfield
Rachael was friendly and helpful explained everything and took time made booking holiday easy

Reply from Hays Travel - Huddersfield
Very helpful and friendly service.
Everything sorted out for us quickly.

Reply from Hays Travel - Huddersfield
The staff was very helpful & friendly which they always are.

Reply from Hays Travel - Huddersfield
I wanted a straight flight to my destination which they found at a good price.
Staff are friendly and do their best to find best price.

Reply from Hays Travel - Huddersfield
Passeced window huddersfeild
Great price nice customer servide

Reply from Hays Travel - Huddersfield
Very helpful, quick response with our booking to Australia.
Harry who sorted our flights & hotels out was fantastic & was very polite and couldn't do enough to help us out.
We would and probably use Hays Travel again.

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
Polite and helpful staff made booking quick , easy and stress free.

Reply from Hays Travel - Huddersfield
Excellent work by Hays. Jeanette listened to my requests and took in everything I wanted for my 2027 ski package. And gave me a great deal too. Everything was explained clearly when I confirmed the booking.

Reply from Hays Travel - Huddersfield
Went in and enquired about a specific idea for a holiday. We were given lots of information, ideas, possibilities, travel adviser went through each travel company, looking at prices. We were not rushed and took our time.

Reply from Hays Travel - Huddersfield
Janine was wonderful so very helpful really appreciated all her expertise

Reply from Hays Travel - Huddersfield
Pleasant and welcoming staff , as always. Extremely helpful and attentive a pleasure as usual.

Reply from Hays Travel - Huddersfield
I was served by Ruby she was so nice and helpful and spent a lot of time helping me get the right holiday ,I will be back .

Reply from Hays Travel - Huddersfield
Friendly, knowledgeable, helpful staff, made booking simple and efficient to our needs.

Reply from Hays Travel - Huddersfield
Rachel took the task on, of sorting our cruise insurance out and a jolly good job she did.

Reply from Hays Travel - Huddersfield
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