The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
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The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more
Company replied
We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more
Company replied
The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 King Street, HD1 2PZ, Huddersfield, United Kingdom
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Reply from Hays Travel - Huddersfield
The lady who booked our holiday was friendly and efficient, i was very happy with the service

Reply from Hays Travel - Huddersfield
Harry in the Huddersfield store once again excelled and was very quick in finding information for us and accommodating our changes . This time he was booking for 6 of us and recovered personal details for all 6 of us from a previous booking, saving me lots of time.
Fantastic service once again from Harry

Reply from Hays Travel - Huddersfield
The agent was very helpful. Finding me a city break that suited my requirements

Reply from Hays Travel - Huddersfield
Rachel organised a holiday for us after looking at several choices as we didn't really know where we wanted to go. We are happy with our choice and the service we received.

Reply from Hays Travel - Huddersfield
The welcome was good.
Manage to assist me although I thought they might look for cheap offers but I am still satisfied with what they offered me.

Reply from Hays Travel - Huddersfield
Janine was fantastic looking over the New York offers over the last few days making sure we got the best deal, going over & above her "normal" day to day actions. Took the stress away from myself looking

Reply from Hays Travel - Huddersfield
Service with a smile, nothing too much trouble they go the whole 9 yards. Would certainly book with them again.

Reply from Hays Travel - Huddersfield
Very friendly store. Happy to an answer questions and suggestions were made that were very informative and helpful. Great to book with and will return.

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
Kim, the manager of the huddersfield Branch was very friendly and sort out our holiday to Cafe Verde, ensuring that all our needs were met.
I love booking with Hays Travel as they always find the right holiday for your budget.

Reply from Hays Travel - Huddersfield
Friendly
Looked at all options
Very thorough
Answered all our questions giving good advice
Made it all stress free

Reply from Hays Travel - Huddersfield
Our questions were answered with confidence and politeness. Whilst we are experienced travellers we haven't travelled for a long time and needed reassurance.

Reply from Hays Travel - Huddersfield
Help, guidance, reassurance were outstanding.

Reply from Hays Travel - Huddersfield
They were very helpful and lovely to talk to and put us at ease.
They found us a lovely holiday.

Reply from Hays Travel - Huddersfield
Friendly staff who took the time to ensure I received the flight details that I required.

Reply from Hays Travel - Huddersfield
Excellent service .
Listened to our requirements , and fulfilled them .

Reply from Hays Travel - Huddersfield
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