Hays Travel - Huddersfield Reviews 

817
TrustScore 5 out of 5

4.9

15 King Street, HD1 2PZ Huddersfield, GB


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Rated 5 out of 5 stars

The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more

Company replied

Rated 5 out of 5 stars

We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more

Company replied

Rated 5 out of 5 stars

We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more

Company replied

Rated 5 out of 5 stars

The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15 King Street, HD1 2PZ, Huddersfield, United Kingdom

  • 01484 817620

4.9

Excellent

TrustScore 5 out of 5

817 reviews

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4.9

All reviews

(817)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Loud and clear

Helpful, knowledgeable staff who speak clearly.

March 9, 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Good Morning Mrs Heywood,
Thank you for your lovely review, it was a pleasure to book you.
Many Thanks
Janine

Rated 5 out of 5 stars

Happy holidays

The lady who booked our holiday was friendly and efficient, i was very happy with the service

March 10, 2026
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Reply from Hays Travel - Huddersfield

Happy to hear you found me very friendly and efficient, its something we aim for when servicing our customers. Enjoy your break away - Rachel

Rated 5 out of 5 stars

Use Harry in Huddersfield branch for great service!

Harry in the Huddersfield store once again excelled and was very quick in finding information for us and accommodating our changes . This time he was booking for 6 of us and recovered personal details for all 6 of us from a previous booking, saving me lots of time.
Fantastic service once again from Harry

March 9, 2026
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Reply from Hays Travel - Huddersfield

Thank you Phil for the lovely review. Always a pleasure to book you, enjoy your amazing holiday - Harry

Rated 5 out of 5 stars

The agent was very helpful

The agent was very helpful. Finding me a city break that suited my requirements

March 5, 2026
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Reply from Hays Travel - Huddersfield

Hi Pauline,
Thank you for your lovely review, it was a pleasure to book you. You will all have an amazing time when you go.
Many Thanks,
Rachel

Rated 5 out of 5 stars

Holiday to Torimalinos

Rachel organised a holiday for us after looking at several choices as we didn't really know where we wanted to go. We are happy with our choice and the service we received.

February 23, 2026
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Reply from Hays Travel - Huddersfield

Hi Mrs Montgomery,
Thank you so much for your lovely review, it was a pleasure to book you both. You will have an amazing time away.
Many Thanks
Rachel :)

Rated 5 out of 5 stars

The welcome was good.

The welcome was good.
Manage to assist me although I thought they might look for cheap offers but I am still satisfied with what they offered me.

February 21, 2026
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Reply from Hays Travel - Huddersfield

Thank you Alice for your lovely review, happy we managed to find an offer that suits you. Have an amazing time away - Ruby

Rated 5 out of 5 stars

Easy to book

Easy to book, always helpful

February 21, 2026
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Reply from Hays Travel - Huddersfield

Glad to hear that you found us really helpful. Have a lovely time away on your travels- Harry

Rated 5 out of 5 stars

Janine was fantastic looking over the…

Janine was fantastic looking over the New York offers over the last few days making sure we got the best deal, going over & above her "normal" day to day actions. Took the stress away from myself looking

February 19, 2026
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Reply from Hays Travel - Huddersfield

Thank you for your feedback , happy to help.
kind regards,
Janine

Rated 5 out of 5 stars

Service with a smile

Service with a smile, nothing too much trouble they go the whole 9 yards. Would certainly book with them again.

February 10, 2026
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Reply from Hays Travel - Huddersfield

Good Morning Mr Brearley,
Thank you for your lovely review, it was a pleasure to book you.
Kind Regards
Janine

Rated 5 out of 5 stars

Very friendly store

Very friendly store. Happy to an answer questions and suggestions were made that were very informative and helpful. Great to book with and will return.

February 11, 2026
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Reply from Hays Travel - Huddersfield

Thank you for the review it it very much appreciated. I am so glad you liked our store and will be returning. We look forward to seeing you again.

Rated 5 out of 5 stars

VERY GOOD EXPERIENCE

Kim, the manager of the huddersfield Branch was very friendly and sort out our holiday to Cafe Verde, ensuring that all our needs were met.
I love booking with Hays Travel as they always find the right holiday for your budget.

February 15, 2026
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Reply from Hays Travel - Huddersfield

Thank you Andrea , so jealous , cant believe that price have a great time ,
Kim

Rated 5 out of 5 stars

All round thorough experience

Friendly
Looked at all options
Very thorough
Answered all our questions giving good advice
Made it all stress free

February 10, 2026
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Reply from Hays Travel - Huddersfield

Good morning Mr & Mrs Brammall
I am so happy I could help you explore the options and help answer your questions, helping to make your experience stress-free. Thank you for your review it is very much appreciated. And I know you will have a wonderful time on your holiday.
Happy Travels Janine :)

Rated 5 out of 5 stars

Excellent as always

Excellent as always

February 10, 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Jason,

Thank you for your lovely review, it was a pleasure to book you. You will have an amazing time.
Kind Regards
Kim

Rated 5 out of 5 stars

Reassurance given

Our questions were answered with confidence and politeness. Whilst we are experienced travellers we haven't travelled for a long time and needed reassurance.

February 1, 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you for taking time to feedback, it is very much appreciated. It was a pleasure to book your holiday. Have a fantastic time.
Many thanks
Ruby :)

Rated 5 out of 5 stars

They were very helpful and lovely to…

They were very helpful and lovely to talk to and put us at ease.
They found us a lovely holiday.

February 6, 2026
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Reply from Hays Travel - Huddersfield

Good Afternoon Mr & Mrs Robshaw,
Thank you so much for your lovely review, it was a pleasure to book you. You will both have an amazing time when you go.
Many Thanks
Ruby :)

Rated 5 out of 5 stars

Excellent service

Excellent service .
Listened to our requirements , and fulfilled them .

February 1, 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you Kevin for booking with us again, glad we could find the right option for you both. Have a lovely time away - Harry

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