The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
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The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more
Company replied
We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more
Company replied
We are booking our honeymoon for next year and had a vague idea and budget which we gave to the absolutely wonderful Sarah in the Huddersfield branch. She spent ages researching options for us prese... See more
Company replied
The staff member Ruby, (the name on my docs) listed to what I was looking for and came up with some great options. She was so friendly and helpful and found us a great priced holiday. I went in to che... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 King Street, HD1 2PZ, Huddersfield, United Kingdom
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Very helpful lovely lady kim helpful us find perfect holiday so happy can't wait thanks kim x

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
Very competent & friendly advisor. Took time to really find out what we needed from our holiday

Reply from Hays Travel - Huddersfield
well organised and professional she was very efficient .

Reply from Hays Travel - Huddersfield
Harry was great. Helped me with the booking & assisted me with installing the app etc.

Reply from Hays Travel - Huddersfield
We always have a great experience at Hays Travel we visit that many times we are on first name terms and they always find us the best flight times and the best price.

Reply from Hays Travel - Huddersfield
Called use by name knew the places we liked looked at the best deals for use . We come back again three times a year thank you

Reply from Hays Travel - Huddersfield
Everyone was so welcoming as we entered the shop.. Ruby who helped me and my friend book the holiday couldn’t do enough for us 👍

Reply from Hays Travel - Huddersfield
Holiday lanzarote.. I was helped by a lady called Kim,she was very helpful.

Reply from Hays Travel - Huddersfield
The friendly staff

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
yet again excellent service - opted to cancel a P&O cruise after poor experience on Azura - alternative land based replacement found and booked

Reply from Hays Travel - Huddersfield
The operative was very helpful. My booking was quickly dealt with by Harry.

Reply from Hays Travel - Huddersfield
I was very happy with Rachel who always looked after me and explained every aspect of the holiday.

Reply from Hays Travel - Huddersfield
Very helpful and always cheerful, nothing is too much trouble.

Reply from Hays Travel - Huddersfield
Knowledgable staff. Friendly service. Great team at the Huddersfield office.

Reply from Hays Travel - Huddersfield
We always see Kim over the years, she is fantastic and we have every confidence in her booking our holiday

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield

Reply from Hays Travel - Huddersfield
Hays have always been brilliant at what they do. Great customer service which has meant we have kept coming back to book with them for years now.
They are always helpful when it comes to the holiday details too.

Reply from Hays Travel - Huddersfield
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