Hays Travel - Huddersfield Reviews 

819
TrustScore 5 out of 5

4.9

15 King Street, HD1 2PZ Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Rachel is so friendly and helpful. Booking was so quick and efficient and nothing is too much trouble. We have been using them for years (even when they were only online). Would absolutely recommend t... See more

Company replied

Rated 5 out of 5 stars

The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more

Company replied

Rated 5 out of 5 stars

We are always welcomed with a smile staff are great and would definitely tell friends and family to go to book their holidays there

Rated 5 out of 5 stars

We always have a great experience when we book with Hays Travel Nothing is too much for the staff. Ruby dealt with our booking with the usual amount of care and attention. I prefer to weal with a tra... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15 King Street, HD1 2PZ, Huddersfield, United Kingdom

  • 01484 817620

4.9

Excellent

TrustScore 5 out of 5

819 reviews

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4.9

All reviews

(819)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

More great service

As always, a friendly greeting and efficient service. You take the hassle out of holiday bookings for computer illiterates! We use Hays for every holiday booking and recommend you to our friends.
Thanks, Rachel and everyone else st King St.

October 7, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Mr&Mrs Pearce,
Thank you for your lovely review, always a pleasure to book you both. You will have an amazing time when you go away.
Many Thanks,
Rachel

Rated 5 out of 5 stars

Harry found just what we wanted

Harry found just what we wanted. Very efficient and knowledgeable

October 7, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you Graham for the lovely review. Have a nice time in Budapest- Harry

Rated 5 out of 5 stars

Excellent service from Janine

Excellent service from Janine. Helpful and knowledgeable. Will return to book cruise next year.

September 17, 2025
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Reply from Hays Travel - Huddersfield

Thank you for your review , have a great cruise and hope to see you net year.
Janine

Rated 5 out of 5 stars

We have booked through Hays on several…

We have booked through Hays on several occasions and the reason we do so is because we always feel secure about our holiday.The staff are brilliant and bend over backwards to ensure we are happy.
Keep up the good work.

September 23, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you for the Review once again ,
Happy we found something that looks so nice ,have a great break .
Kim

Rated 5 out of 5 stars

Excellent service

Excellent service. Very knowledgeable staff

September 21, 2025
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Reply from Hays Travel - Huddersfield

Thank you for the amazing review Julie. I'm happy we manged to find you the perfect holiday - Harry

Rated 5 out of 5 stars

Amazing

Amazing, friendly company.

Harry found us an exceptional deal too good to miss, travelling to Melia Dunas, Sal in Cap Verde at Christmas. We are so looking forward to our holiday! Cant thank you enough

September 19, 2025
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Reply from Hays Travel - Huddersfield

Thank you Michelle for your kind review. Hope you have a lovely trip- Harry

Rated 5 out of 5 stars

Harry was very good and patient

Harry was very good and patient
He was very knowledgeable

September 16, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you Susan for your lovely review. Enjoy your amazing tour - Harry

Rated 5 out of 5 stars

Fab friendly service

Fab friendly service. Helped with everything we wanted.

September 7, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Miss Fitzgibbon,
Thank you for your lovely review, it was a pleasure to get you all booked. you will have an amazing time.
Kind Regards
Rachel

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Thanks to Janine at Huddersfield

September 12, 2025
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Reply from Hays Travel - Huddersfield

Hi Chris. Thank you so much for your review, it is very much appreciated. You will have the most amazing time. Janine

Rated 5 out of 5 stars

The service was second to none

The service was second to none, we were unsure about certain aspects of cruising as this is our first one, Rachel talked us through most of it, so yeah highly satisfied.

September 10, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Mr&Mrs Leeman,
Thank you so much for your lovely review, it was a pleasure to book you both. You will have an amazing cruise.
Many Thanks
Rachel

Rated 2 out of 5 stars

Ethiopian trip.

Ruby was pleasant. But on receiving the tickets the flights were not what I required so I am waiting to see what can be done. Nothing done agent wants £441 to change one flight and no real assistance from Hays. In future must consider who i book with. Hays are blaiming me for the error which i don,t accept

September 11, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Mr Morgan,
Thankyou for your review, as always a pleasure to book you.
As discussed we will contact the supplier on Monday and look into the stop over for you.
Many Thanks
Ruby & Harry

Rated 5 out of 5 stars

Harry was amazing as always

Harry was amazing as always, really helpful and always manages to get us a really good deal

September 7, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you Charlotte for the lovely review, it was a pleasure booking you all - Harry

Rated 5 out of 5 stars

Excellent

Harry was very helpful & efficient. Excellent customer service.

August 30, 2025
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Hi Mr & Mrs Charles,
Thank you for your lovely review, it was a pleasure to get you both booked onto another holiday.
Kind Regards
Harry

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