Hays Travel - Hull Morrisons Reviews 

868
TrustScore 5 out of 5

4.9

Holderness Road, HU9 3JA Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hi niaomi was amazing so helpful she answered all our questions promptly,and also showed us every detail of the cruise which was perfect thankyou soo much 😁

Company replied

Rated 5 out of 5 stars

Staff are friendly and helpful. I've been booking holidays with them for a number of years and will continue to do so.

Company replied

Rated 5 out of 5 stars

Naomi looked after me yesterday and She is part of Hays travel at the holderness Road branch which are always extremely friendly and give great advice. We have confidence in their ability to find... See more

Company replied

Rated 5 out of 5 stars

As always nothing was too much trouble very friendly and helpful staff and got me a great holiday at an even greater price wouldn’t go anywhere else

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Holderness Road, HU9 3JA, Hull, United Kingdom

  • 01482534921

4.9

Excellent

TrustScore 5 out of 5

868 reviews

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4.9

All reviews

(868)

125,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Always book in Hays

Always book in Hays, staff are always friendly and helpful. Trust them

April 26, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review we are glad to help :)

Rated 5 out of 5 stars

Helpful

Good, pleasant staff

April 14, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we really appreciate it :)

Rated 5 out of 5 stars

Wonders staff

Always a pleasure to go into this store to book a holiday.

April 17, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thank you for your 5 star review, we are glad we can help :)

Rated 5 out of 5 stars

your operative Kieran was very helpful…

your operative Kieran was very helpful and pleasant. nothing was too much trouble. The atmosphere in the room felt welcoming and relaxed. we booked a weekend away in London. Hopefully we will be back to book a summer holiday. Well done Hays.

April 16, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we are glad we can help :)

Rated 5 out of 5 stars

Booking the holiday we wanted from…

Booking the holiday we wanted from start to finish was amazing the young girl that booked it for us was very helpful and showed us the best place to stay 10/10👍

April 15, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we are glad we can help :)

Rated 5 out of 5 stars

Can't fault anything

Can't fault anything! Friendly helpful service and gave all the information I needed.

April 2, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we really appreciate it :)

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient. Knowledgeable and advivce was helpful.

March 31, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we are glad we can help :)

Rated 5 out of 5 stars

Doing everything right

Doing everything right. I only book with Hays Travel, excellent service, friendly staff and bookings made easy.

March 24, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we are glad we can help :)

Rated 5 out of 5 stars

Very good

Very good , Naomi was very friendly and helpful, give us great advice and information on our holiday

March 29, 2026
Hays Travel - Hull Morrisons logo

Reply from Hays Travel - Hull Morrisons

Thankyou for your 5 star review, we are happy to help :)

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