Rosie from the hull city centre branch was really friendly listened to what we wanted and got us that exact holiday she wasn’t pushy or just trying to sell us any holiday couldn’t recommend enough
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Great holiday booking experience. Lizzie went above and beyond to get us the best holiday and came in on budget. We paid on the day for canada and usa. And had a real laugh in store where we pic... See more
Company replied
Always attentive regardless of the staff member. Nothing is too much trouble. Would not go anywhere else now.
Company replied
Emillie took everything I asked for a put it into a perfect package..she listened and provided..communication excellent. Will definitely book again using Emille 😋
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
825 reviews
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The staff were very helpful and…
The staff were very helpful and knowledgeable with the holiday we were looking for they were very efficient and found the ideal holiday that was very affordable
October 28, 2025
Reply from Hays Travel - Hull
Thank you for the fab review, its really appreciated :-)
From start to finish the communication…
From start to finish the communication was brilliant. When booking via phone call I had Julie helping us find the best deals and options for our family! She made the whole booking experience extremely pleasant and easy. There was no pressure to book anything asap it was all done at an understanding pace! Highly recommend using Hays to take care of everything....! Even down to airport parking and seat allocation! Roll on 2027 ☺️
November 3, 2025
Reply from Hays Travel - Hull
Thank you so much for the fab review. I really appreciate it. Julie :-)
Lizzie is AMAZING she was so helpful…
Lizzie is AMAZING she was so helpful and was always keeping us updated with price changes and the best deals and made it so easy to choose the right accommodation for when we get married in Cyprus.
October 30, 2025
Reply from Hays Travel - Hull
Thank you for the Fab review of Lizzie, Emma, its really appreciated. :-)
Rosie and the team are very helpful and…
Rosie and the team are very helpful and knowledgeable and always with a smile.
October 17, 2025
Reply from Hays Travel - Hull
Thank you for leaving us a 5* review James :-)
Julie was very patient
Julie was very patient, we ẁrnt sure what type of holiday we wanted
October 28, 2025
Reply from Hays Travel - Hull
It was my pleasure to assist you Liz, I hope you have a fab time :-)
Came in to the store with holiday…
Came in to the store with holiday already in mind.. Rosie did all the finer details efficiently , so booked straight away.. Amy the trainee was also helpful & friendly
October 25, 2025
Reply from Hays Travel - Hull
Thank you for this lovely review of Rosie and Amy. :)
Very helpful and got us a great deal
October 19, 2025
Reply from Hays Travel - Hull
Thanks for the 5* review Paula :-)
Brilliant staff at Paragon
Brilliant service after a few days on messenger. The ladies were extremely helpful. Booked our cruise over the phone. I spoke with Rosie, who was again very helpful and the overall booking experience was very easy.
October 25, 2025
Reply from Hays Travel - Hull
Thank you for the fab review and for your business Mrs Leaming :-)
We spoke to an assistant named…Julie
We spoke to an assistant named Julie,she was very knowledgeable about the country we wanted to visit,
Plus she went through the booking process step by step.
October 24, 2025
Reply from Hays Travel - Hull
Thanks for booking with us Terry and for leaving a fab review :-) Julie
Julie was great!
October 24, 2025
Reply from Hays Travel - Hull
Thanks for your repeated business Michael much appreciated :-)
The assistance we had when we went to…
The assistance we had when we went to book our holiday was really helpful. She helped up decide what was best place to stay and where for our needs.
October 17, 2025
Reply from Hays Travel - Hull
Thanks for taking the the time to leave a great review Brenda :-)
Jodie helped us book our holiday to…
Jodie helped us book our holiday to cyprus ,she is lovely girl ,happy to help and we had a laugh too 😊
October 12, 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :)
Reply from Hays Travel - Hull
Thank you for your lovely review Alan :)
Julie is a great ambassador for Hay’s…
Julie is a great ambassador for Hay’s Travel. Always thorough, patient & enthusiastic.
October 18, 2025
Reply from Hays Travel - Hull
Thanks for the great review Christine, you have booked an amazing holiday.... take me with you :-) Julie
Reply from Hays Travel - Hull
Thank you for your lovely review, Karen :)
Holiday times
Great service as always from Rosie at the paragon st branch Hull goes above and beyond for us sorting out our holidays, this girl would make a great manager well done Rosie
October 17, 2025
Reply from Hays Travel - Hull
Thank you for your lovely review, Susan :)
Lizzie was very helpful,she kney…
Lizzie was very helpful,she kney everything we needed for our hoilday and went above and beyond
October 9, 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :)
Emmilie couldn't do enough for me when…
Emmilie couldn't do enough for me when I got home i found an error in the booking i rang her and she had already rectified the error and reprinted the invoice
October 14, 2025
Reply from Hays Travel - Hull
Thank you for the Fab review and thank you for your custom, we hope you have a fab holiday :-)
Hays Travel are excellent…
Hays Travel as usual were brilliant,so helpful, the young lady (Elizabeth) at the Hull city centre was excellent in helping us . Took the stress and worry off the shoulders of a pair of computer illiterate pensioners.
October 12, 2025
Reply from Hays Travel - Hull
Thank you Michael for your fab review, Lizzie will be made up :-) Julie, Manager
Very helpful, very patient
We book with every year with hays
Staff are always very helpful .
Jodie from Hull city centre branch was especially helpful .
She helped my husband and myself find the the perfect hotel in the destination we had chosen.
We will continue to book with hays again next year.
Thank you.
October 4, 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :) Jodie
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