Hays Travel - Hyde Reviews 

373
TrustScore 5 out of 5

4.9

34 Market Place, SK14 2QU Hyde, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.

Company replied

Rated 5 out of 5 stars

From my first call to Helen in the Hyde office the professional service I received was marvellous she helped me get the best deal I could have got Thank you 😊

Company replied

Rated 5 out of 5 stars

We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more

Company replied

Rated 5 out of 5 stars

Helen was amazing. She had the knowledge of the country we were travelling. She explained everything thoroughly and answered all our questions. She tailored made the holiday for us .

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 Market Place, SK14 2QU, Hyde, United Kingdom

  • 01615328975

4.9

Excellent

TrustScore 5 out of 5

373 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(373)

123,616 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Efficient, Professional & Friendly

June 27, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks for this lovely and very valuable feedback. We hope to see you again to book many more holidays with us - Ella :)

Rated 5 out of 5 stars

Always a lovely reception

Always a lovely reception, friendly staff, and very helpful..we look forward to booking our next holiday!

June 26, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely feedback. We look forward to booking many more for you. - Helen :)

Rated 5 out of 5 stars

Recommendation

Very pleasant and extremely helpful staff.

June 26, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thankyou for this lovely and very valuable feedback. Thanks Helen :)

Rated 5 out of 5 stars

Brilliant travel coordinator made the…

Brilliant travel coordinator, Helen, made the almost impossible a reality !!! Complicated ideas made into a plausible program . Excellent

June 20, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks for this lovely feedback Janice! It was so lovely to meet you all. I'm so glad you are happy with the travel arrangements for this amazing itinerary. Helen

Rated 5 out of 5 stars

Really helpful didn’t feel rushed took…

Really helpful didn’t feel rushed took time to explain everything Helen was very thorough will definitely book with you again

May 25, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for your lovely and valued feedback - Team Hyde :)

Rated 5 out of 5 stars

Perfect holiday

The girls listen to your holiday request. We always cone away with the best deal

May 7, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you so much for your lovely feedback. We will see you again soon :)

Rated 5 out of 5 stars

Complete holiday satisfaction

Rhianna was very patient with us, listening to our requirements, going through all of the details throughly and finding the holiday that suited us. Excellent service provided.

May 2, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valued feedback! - Rhianna :)

Rated 5 out of 5 stars

Helpful

Helpful, patient & professional

February 25, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valued feedback! - Team Hyde :)

Rated 5 out of 5 stars

Myla was brilliant sorting out our…

Myla was brilliant sorting out our holiday.she was very friendly and efficient

April 13, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valued feedback - Team Hyde :)

Rated 5 out of 5 stars

Lovely

Lovely, friendly Hyde team
Nothing too much, advice given and shared between each other
Great team work

April 8, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks so much for this lovely feedback Lynne, we really appreciate it. See you again soon. Helen :)

Rated 5 out of 5 stars

Brilliant service

So quick and easy to book a holiday for next year. Ella got us a great deal and went through all the details thoroughly.

April 2, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valuable feedback. I'm glad we got you all sorted for your holiday next year. - Ella :)

Rated 5 out of 5 stars

Helpful and friendly staff good…

Helpful and friendly staff good product knowledge

April 2, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely feedback. I will make sure to pass this onto Myla - Thanks Ella :)

Rated 5 out of 5 stars

Hyde Hays Travel

Eva is really thorough and adds a personal touch, can't fault her!

March 25, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you so much for your lovely feedback, we really appreciate it :)

Rated 5 out of 5 stars

Friendly,helpful

Friendly,helpful
Usually I book on line but will book with Hays from now

March 16, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valued feedback! - Hyde :)

Rated 5 out of 5 stars

Brilliant!!

I always book my holidays with Hays in Hyde, Manchester. The staff are always friendly, helpful, patient and knowledgeable. We were interested in a holiday to Greece this time but were uncertain which island to visit. Eve who served us was extremely patient and went through all the options to fit in with what we wanted from our holiday. We picked a Hotel in Kos Kardemena, which was perfect for us. Thank you Hays Travel Hyde!!

March 22, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and valuable feedback. I will make sure that this gets past onto Eve. Thanks Ella :)

Rated 5 out of 5 stars

Great team and the lovely girl Machaela…

Great team and the lovely girl Machaela (Myla) was brilliant. All the team at the shop were so friendly and helpful. Myla did all the booking for me as well as advice on travel insurance. Won’t hesitate to book again with you.

March 15, 2025
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks so much for this lovely feedback. I will pass on to Myla for you and we look forward to seeing you again soon. Helen :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look