Hays Travel - Hyde Reviews 

373
TrustScore 5 out of 5

4.9

34 Market Place, SK14 2QU Hyde, GB


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Rated 5 out of 5 stars

Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.

Company replied

Rated 5 out of 5 stars

From my first call to Helen in the Hyde office the professional service I received was marvellous she helped me get the best deal I could have got Thank you 😊

Company replied

Rated 5 out of 5 stars

We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more

Company replied

Rated 5 out of 5 stars

Helen was amazing. She had the knowledge of the country we were travelling. She explained everything thoroughly and answered all our questions. She tailored made the holiday for us .

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 Market Place, SK14 2QU, Hyde, United Kingdom

  • 01615328975

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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4.9

All reviews

(373)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

A very nice experience

A very nice experience. Clean shop with pleasant helpful staff. I knew where I wanted to go and was then helped through all the options to enable me to make a decision and book my holiday. Saved me a little bit of money too.

August 27, 2024
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Reply from Hays Travel - Hyde

Thanks so much for this lovely feedback. We are so glad we found you the perfect deal! :)

Rated 5 out of 5 stars

I only called in to ask about the med…

I only called in to ask about the med cruise and they were very helpful that l had to book there and then very pleased with your company thank you

July 22, 2024
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Reply from Hays Travel - Hyde

Thankyou for your lovely and valued feedback! Thanks Ella

Rated 5 out of 5 stars

Myla was a fantastic help

Myla was a fantastic help, I gave her my budget and she found me a beautiful holiday that me and my family are very excited to go on. I will be returning to hays to book another holiday

July 16, 2024
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Reply from Hays Travel - Hyde

Thanks so much for this lovely feedback. We look forward to booking your next holiday. Helen :)

Rated 5 out of 5 stars

Polite

Polite, helpful, efficient executive.

June 2, 2024
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Reply from Hays Travel - Hyde

Thank you so much for your lovely feedback. We really appreciate it. Thanks Ella :)

Rated 5 out of 5 stars

Ella at the Hyde branch was brilliant,

Ella at the Hyde branch was brilliant,
Helped me find the right holiday.
Professional and understanding.

May 17, 2024
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Reply from Hays Travel - Hyde

Thank you for this lovely feedback. I will pass your comments on to Ella. So glad we found the right holiday to you :)

Rated 5 out of 5 stars

I am soo happy with my holiday booking…

I am soo happy with my holiday booking I did with Hays travel thank you soo much once again. It is also my second time booking my holidays with Hays travel I love the service you provide. I want to personally thank Ella for all her help. She was super helpful, and very lovely. Thank you Ella.

May 8, 2024
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Reply from Hays Travel - Hyde

Thankyou for this lovely and very valuable feedback. I'm glad we got you sorted out and hope to see you in the future to book more. Thanks Ella :)

Rated 5 out of 5 stars

After just popping in and speaking to…

After just popping in and speaking to (I think her name was Ella) she couldn’t do enough to ensure I was happy! I only popped in on a whim to ask a couple of questions and the whole team at Hyde went above and beyond to ensure all my questions were answered and that the holiday I was booking for 2025 was exactly what I wanted! I’m so greatful! And I would definitely use hays travel Hyde again to book

April 26, 2024
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Reply from Hays Travel - Hyde

Thankyou for this lovely feedback we really appreciate it and we hope to see you again to book many more. Thanks Ella :)

Rated 5 out of 5 stars

Not sure where to go???

Went into Hays with a vague idea of what we required,Helen was very knowledgeable and soon sussed out our requirements re location,venue and price.Great service, efficient and friendly,would definitely recommend.

April 14, 2024
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Reply from Hays Travel - Hyde

Thankyou for this lovely feedback - Helen:)

Rated 5 out of 5 stars

Hellen (Hyde branch) was terrific and…

Hellen (Hyde branch) was terrific and very knowledgable.
Many thanks
Brian

March 8, 2024
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Reply from Hays Travel - Hyde

Thanks so much Brian, it was my pleasure and I really do hope you enjoy the resort and get to explore more of that part of the island. Helen :)

Rated 4 out of 5 stars

We wanted to change the original…

We wanted to change the original booking, and you were really helpful with that, so now we are happier with our new destiation.

February 21, 2024
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thankyou for this lovely and valuable feedback. We hope to see you in the future to book more holidays! Thanks Ella :)

Rated 5 out of 5 stars

Friendly and great service.

All the staff were very friendly and helpful.
Jane dealt with us and she was great. She went above and beyond to find us the perfect holiday for the right price.
We couldn't fault the customer service.

February 10, 2024
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thankyou you for this lovely and valuable feedback. Jane :)

Rated 5 out of 5 stars

Superb service

Helen was patient (45 minutes researching the websites),professional and ultimately found the ideal holiday we wanted.

February 14, 2024
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thankyou for this lovely and very valuable feedback. Thanks Helen :)

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