Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.
Company replied
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Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.
Company replied
From my first call to Helen in the Hyde office the professional service I received was marvellous she helped me get the best deal I could have got Thank you 😊
Company replied
We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more
Company replied
Helen was amazing. She had the knowledge of the country we were travelling. She explained everything thoroughly and answered all our questions. She tailored made the holiday for us .
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
34 Market Place, SK14 2QU, Hyde, United Kingdom
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Easy to talk to knew what we was looking for very quick very Knowledgeable

Reply from Hays Travel - Hyde
The ladies in the shop were helpful and friendly.

Reply from Hays Travel - Hyde
We had a great time although I misjudged a member of staff, but I did apologise to her
After that unnecessary action on my behalf we got our cruise sorted out without any problems

Reply from Hays Travel - Hyde
Great service...... really spent time with us to get the holiday we wanted. Big thanks to Ella, who listened to our requests and searched till she found the perfect fit!

Reply from Hays Travel - Hyde

Reply from Hays Travel - Hyde
I have only been travel solo this year and always come to hays travel because the lady I see is absolutely amazing She is so nice, she’s not pushy and takes time with me to make sure I will be safe where I am going. I only wish I knew her name to leave a compliment but hope this finds her. She is the reason I have come back three times this year and will keep coming. She is a credit to your company.

Reply from Hays Travel - Hyde
Absolutely brilliant! Will find you the best holiday for the best price ! Great service friendly staff !

Reply from Hays Travel - Hyde
All staff very helpful. Nothing too much trouble despite us asking for so many different holiday details.

Reply from Hays Travel - Hyde

Reply from Hays Travel - Hyde
Helpful staff A pleasure to deal with nothing to much trouble. Printed off all the info we required.
Would recommend to anyone booking a holiday to try Hays Travel (Hyde Branch)

Reply from Hays Travel - Hyde
Staff were very professional helpful and did everything I asked them to do. A great service.

Reply from Hays Travel - Hyde
I got the holiday I wanted at a good price and it was all done and dusted within half an hour

Reply from Hays Travel - Hyde

Reply from Hays Travel - Hyde

Reply from Hays Travel - Hyde
Booked a holiday to lloret de mar, excellent holiday, staff in hyde branch really knew there stuff, would definetly recommend. Thank you.

Reply from Hays Travel - Hyde
maly and the staff is very helpful to me and my family will not go anywhere else been going there for few years now

Reply from Hays Travel - Hyde
The staff at my local branch are so polite and extremely helpful. Went above and beyond to meet our needs. It was amazing experience and have now returned to book another holiday with them ❤️

Reply from Hays Travel - Hyde
Ella was such a great help and absolutely made sure we got the best possible deal.
So friendly and knowledgeable about the resort and our requirements.

Reply from Hays Travel - Hyde
Emma acted as our consultant, and really helped us to decide what was best for us. We were not at all decided what we wanted when we started, but came out with a booked cruise. Excellent.

Reply from Hays Travel - Hyde
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