Great service finding us the best deal on a cruise booking. Also what to expect whilst on board and a personal recomendation from another. Good use of a local Hays Travel Agent.
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See what reviewers are saying
As helpful as ever. Booked exactly what we wanted and even booked our seats and will check us in when agency re opens on Tuesday. Perfect for us as we are less confident since retiring.
Company replied
The agent (Chloe) I spoke to was very friendly and helpful when I was booking my holiday. She ensured that I had everything I needed including carparking. All documents were emailed to me very quickly... See more
Company replied
The welcome you get when you walk in, the helpfulness of booking your holiday, making you feel straight away your holiday will be booked with no problems and at the same time ask as many questions you... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, SO45 6AG, Hythe, United Kingdom
- 023 8084 4177
4.9
Excellent
688 reviews
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We gave our criteria and had a holiday…
We gave our criteria and had a holiday booked within 40 minutes. Just what we wanted.
Chloe was very helpful and explained everything. Would definitely go to Hays to book further holidays.
June 20, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments :D
Friendly and Professional
Friendly, extremely helpful and professional, and always are in this branch.
June 21, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
I always enjoy going into the shop the…
I always enjoy going into the shop the girls are so helpful, doesn’t matter what question I have to ask them all of the staff down in your Hythe office are great
June 13, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Robyn and Chloe went the extra mile to…
Robyn and Chloe went the extra mile to get our perfect holiday even when we booked the wrong hotel Chloe was on it and sorted it all out with in minutes can't fault Hays they were so profesional will be using again Thank you all.
June 20, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
An amazing experience in Hythe…
An amazing experience in Hythe Hampshire where Vicky was so helpful and guided me through options and also helped me to consider other things. Ultimately booked us the perfect holiday and all very straightforward process - thank you
June 19, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
The girl was very patient and listened…
The girl was very patient and listened to my requirements
June 18, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Robyn was helpful and gave some handy…
Robyn was helpful and gave some handy tips to consider whilst deciding our first adventure with P&O. The booking process was effortless & exciting, I wouldn’t hesitate to recommend Hays in Hythe
June 16, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
This is Mr Jeffries I was very…
This is Mr Jeffries I was very impressed with the going hive she was very good she was very friendly and to got the tickets all organised which is great I still have taught on as first but it was just as nice in hive so it was good
June 13, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Mia good job
Mia, the sales agent was superb , she sorted out everything so well and quick, accommodated all my requirements superb job
June 11, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Chloe was excellent what a super girl…
Chloe was excellent what a super girl so helpful and a lovely personality booked our big trip thanks
June 7, 2026
Reply from Hays Travel - Hythe
Thank you so much for your lovely comments! :)
Reply from Hays Travel - Hythe
Thank you so much for the lovely comments! :)
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Excellent Customer Service
Lovely girl that dealt with me & my friend, professional but friendly. Went through every detail of the process of booking the holiday. We must have been in there for nearly an hour! Thoroughly recommended.
May 30, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Lady in store was helpful
Lady in store was helpful, however my husband was disappointed that he was not offered a price match with the same holiday that my wife found on line on the Tui website the same day, especially as we had received an email the week prior from Hayes offering discounts if we booked over the Bank Holiday period. Overall happy with regards to the booking the holiday.
May 26, 2026
Reply from Hays Travel - Hythe
Thank you for your feedback, We will definitely take your comments on board.
Great service as always willing to go…
Great service as always willing to go that extra mile for you. A great team in Hythe and i certainly wont hesitate in booking my next holiday with them soon. Thank u 😊
May 22, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Amy was so knowledgeable
Amy was so knowledgeable! She priced up so many cruises and even introduced us to new cruise lines. Nothing was to much trouble. We haven’t booked a holiday in a travel agent for years but that has changed. Would certainly recommend Hayes Travel, Amy and her team!
May 23, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments 😊
Robyn was great
Robyn was great
Found us a holiday with the dates we needed from the airport we wanted
Perfect
May 20, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Always a really good experience
Always a really good experience, lovely helpful staff. Will always use Hays Travel, Hythe
May 13, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
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