Great service finding us the best deal on a cruise booking. Also what to expect whilst on board and a personal recomendation from another. Good use of a local Hays Travel Agent.
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See what reviewers are saying
As helpful as ever. Booked exactly what we wanted and even booked our seats and will check us in when agency re opens on Tuesday. Perfect for us as we are less confident since retiring.
Company replied
The agent (Chloe) I spoke to was very friendly and helpful when I was booking my holiday. She ensured that I had everything I needed including carparking. All documents were emailed to me very quickly... See more
Company replied
The welcome you get when you walk in, the helpfulness of booking your holiday, making you feel straight away your holiday will be booked with no problems and at the same time ask as many questions you... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, SO45 6AG, Hythe, United Kingdom
- 023 8084 4177
4.9
Excellent
688 reviews
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Excellent work from the staff would go…
Excellent work from the staff would go again to book a holiday
May 13, 2026
Reply from Hays Travel - Hythe
Thank you so much for your lovely comments :D
Great customer service
May 19, 2026
Reply from Hays Travel - Hythe
Thank you for your positive feedback :)
Absolutely fantastic
Absolutely fantastic, I arrived in a right middle after combing the internet for the right holiday. After a quick chat, Robyn found the perfect holiday and a great price! Excellent stress free service, thank you.
May 17, 2026
Reply from Hays Travel - Hythe
Thank you so much for you lovely comments Lauren :D
Reply from Hays Travel - Hythe
Thank you Mr Rowland for your lovely comments :D
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Friendly and efficient staff.
May 10, 2026
Reply from Hays Travel - Hythe
Thank you so much for your lovely comments :)
Excellent service
Robyn was knowledgeable efficient and friendly in making my cruise booking. Excellent-many thanks
May 9, 2026
Reply from Hays Travel - Hythe
Thank you so much for your lovely comments Mr Woolgar :)
We had booked a cruise which we had to…
We had booked a cruise which we had to move, very helpful young lady.
April 30, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
We arranged our holiday with Vicky
We arranged our holiday with Vicky. She was excellent. Very knowledgeable and helpful. Would highly recommend Hays Travel.
May 5, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Staff are so helpful
Once again all staff were very helpful in the process of booking our cruise. Nothing is too much trouble.
Thank you again
April 28, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Very helpful staff
Very helpful staff, good after sales service. Will use Hays for all our holidays.
April 28, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Great service
Amy was extremely helpful and sorted out exactly what we all needed to book our cruise.
May 1, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Cruise R808 Aurora
We were looked after by staff the moment we entered the agency. Our travel needs were discussed and advice given, we booked a cruise. We were given all the information on the cruise and allocated the cabin we asked for.
April 29, 2026
Reply from Hays Travel - Hythe
Thank you both for your lovely comments :)
Fantastic service from Vicky
Fantastic service from Vicky, Robyn, Mia, and all the girls at Hays Hythe.
They are so helpful with all our bookings, finding great holidays and prices.
We wouldn't go anywhere else to book. Just Amazing. 😊
April 22, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments !!
Very helpful and happy to help with any…
Very helpful and happy to help with any queries and questions
April 17, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Competent helpful and patient.
April 16, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!😀
Excellent customer service
Robyn was very friendly, professional and efficient - 5 star service ⭐️⭐️⭐️⭐️⭐️
April 16, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely feedback! 🙂
its th second time i have booked wit…
its th second time i have booked wit hays travel and its allways been first class, very nice person that looked after me
April 15, 2026
Reply from Hays Travel - Hythe
Thank you for your kind review John :)
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