Hays Travel - Hythe Reviews 

689
TrustScore 5 out of 5

4.9

3 High Street, SO45 6AG Hythe, GB


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Rated 5 out of 5 stars

Great service finding us the best deal on a cruise booking. Also what to expect whilst on board and a personal recomendation from another. Good use of a local Hays Travel Agent.

Company replied

Rated 5 out of 5 stars

As helpful as ever. Booked exactly what we wanted and even booked our seats and will check us in when agency re opens on Tuesday. Perfect for us as we are less confident since retiring.

Company replied

Rated 5 out of 5 stars

The agent (Chloe) I spoke to was very friendly and helpful when I was booking my holiday. She ensured that I had everything I needed including carparking. All documents were emailed to me very quickly... See more

Company replied

Rated 5 out of 5 stars

The welcome you get when you walk in, the helpfulness of booking your holiday, making you feel straight away your holiday will be booked with no problems and at the same time ask as many questions you... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

689 reviews

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4.9

All reviews

(689)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable customer service

Knowledgeable customer service, got a cheaper deal than online with everything included that we wanted.

February 9, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! :)

Rated 5 out of 5 stars

Hythe hays travel

The staff are always so friendly snd helpful they double check availability and check for any savings or deals Nothing is too much trouble. They always follow up on any queries and will research to find the best deals

February 7, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you very much for your lovely comments! :)

Rated 5 out of 5 stars

Ruby is Very friendly and helpful

Ruby is Very friendly and helpful, had time to explore different hotels. Managed to get room upgrade as we requested. Our booking experience was enjoyable.

January 31, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you so much for your lovely comments, we will pass this on to Ruby! :)

Rated 5 out of 5 stars

Excellent service

Excellent service, Amy was patient with me and answered my questions. Very friendly, knowlegable, made sure I had all the required details for myholiday.

February 1, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you Margaret for your lovely comments :)

Rated 5 out of 5 stars

We made 2 booking with hythe branch…

We made 2 booking with hythe branch both Robyn and Mia were very helpful and spent time in finding what we were looking for and with no pressure

Thank you

January 24, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Hi Judith, thank you so much for your lovely comments from Robyn and Mia and the rest of the team! :)

Rated 5 out of 5 stars

Girls were great

Girls were great, efficient and found and explained everything we wanted to know. Helpful to old couple to know that we could go there and get things done

January 29, 2026
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Reply from Hays Travel - Hythe

Thank you for your lovely comments!

Rated 5 out of 5 stars

Brilliant experience

Ruby was so helpful and professional. We didn’t feel rushed to make a decision and she got us the best price. Couldn’t be happier with the experience and will
Definitely be using her again.

January 28, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😄

Rated 5 out of 5 stars

A great help

Chloe took all the stress out of some tricky decision making. She replied quickly to emails and made good suggestions, following up on them straight away. I couldn’t be happier. Hope the rest of the holiday goes as smoothly. Thank you.

January 29, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😄

Rated 5 out of 5 stars

Consistently excellent

Vicky is always welcoming, friendly, knowledgeable and patient. She makes choosing a holiday a pleasure.

January 28, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! 😄

Rated 5 out of 5 stars

Amy was really helpful

Amy was really helpful. She booked the cruise we had picked out. Explained everything as she went. She even booked our flights to Scotland, for another holiday, as we couldn't manage it at home. She found information for us about taking Ashes on the plane. We couldn't thank her enough. Definitely recommend Hays.

January 26, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you so much for your lovely comments :)

Rated 5 out of 5 stars

Great job

Really helpful. Followed up with a great price.

January 25, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you so much for your lovely comments! :)

Rated 5 out of 5 stars

Thank you Ruby Mitch at Hays Travel

Thank you Ruby Mitch at Hays Travel, Hythe, Southampton.
My second holiday booked with the help of Ruby. Nothing was too much trouble. She was very polite, professional, helpful, and knowledgeable. Infact I feel Ruby went above and beyond. Everything was clearly explained and stresss free.
I cannot believe I've booked one of my dream holidays!!
No doubt I'll be asking for your help with my next holiday from my bucket list
Thank you Ruby

January 22, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments! We are so glad that we have ticked a holiday of your bucket list and we cannot wait to get the next one sorted!😊

Rated 5 out of 5 stars

Mia was helpful

Mia was helpful, honest, friendly and efficient ! Great experience, will be back

January 15, 2026
Hays Travel - Hythe logo

Reply from Hays Travel - Hythe

Thank you for your lovely comments!

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