Great service finding us the best deal on a cruise booking. Also what to expect whilst on board and a personal recomendation from another. Good use of a local Hays Travel Agent.
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See what reviewers are saying
As helpful as ever. Booked exactly what we wanted and even booked our seats and will check us in when agency re opens on Tuesday. Perfect for us as we are less confident since retiring.
Company replied
We popped into Hays travel in Hythe (Hampshire) to book a short cruise & Robin was so helpful & patient we booked a week's holiday in Ibiza as well. She also arranged car parking at Bournemouth airpor... See more
Company replied
The welcome you get when you walk in, the helpfulness of booking your holiday, making you feel straight away your holiday will be booked with no problems and at the same time ask as many questions you... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 High Street, SO45 6AG, Hythe, United Kingdom
- 023 8084 4177
4.9
Excellent
689 reviews
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As ever an excellent service from Hays…
As ever an excellent service from Hays Travel.Asked for a quote on the phone within 15 mins full reply and email details as well.Top drawer work by Robyn.Accepted the quote went in the next day everything all prepared.Who could ask for better service.
January 15, 2026
Reply from Hays Travel - Hythe
Thank you so much for your lovely feedback!
Disneyland holiday
Amy Could not do enough for us to sort our holiday. She had good knowledge of the area and what to do when there highly recommend hays
January 11, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
The staff are really friendly and very…
The staff are really friendly and very helpful and extremely patient. They go that extra mile to get you your perfect holiday
January 1, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Booked a cruise
We came in to book a cruise which we did. The support we had was great
December 31, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Great customer service from Chloe.
January 4, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Absolutely fantastic service and the…
Absolutely fantastic service and the member of staff who served us was very knowledgeable and explained everything we needed to know.
January 4, 2026
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Fabulous customer service from Robyn
Fabulous customer service from Robyn, fast & informative information. Easy to book & easy to contact Robyn throughout. Thank you, definitely recommended.
December 31, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments! 😄
Vicki that helped us was very…
Vicki that helped us was very knowledgeable and efficient.
December 24, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Very helpful came up with three…
Very helpful came up with three holidays which matched my requirements one of which I have booked will definitely use again
December 18, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Reply from Hays Travel - Hythe
We appreciate you sharing your positive experience with us; we are glad to be helpful and knowledgeable. :)
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Cloe travel/ holday rep
Cloe who we saw she,
knew excatly what to do after our explenation of what we would like to do.
She knew excatly what to due & sort out it out
Showed us loads of things what was inclued,what we could do from food to trips & lots of other things & our questions.Her explinations was excerlant made use feel totally at ease & pleased
Cloe she was absoltly brillent
November 22, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Personal service
As always, personal and courteous service.
Like the fact that we can always easily add to or amend holiday details.
December 7, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely feedback! 😄
Fantastic,all of them
Fantastic,all of them. So helpful. Always go back there. Can never do enough. Thankyou
December 5, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
March Holiday Booking to Algarve
Dealt with by a very professional employee who went out of her way to make our holiday booking easy, including booking our seats on the flights between Bournemouth and Faro.
November 25, 2025
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Everyone was so welcoming
Everyone was so welcoming, helpful and made the process really easy from start to finish. Big shout out to Chloe she is great at helping out and found exactly what I was looking for, she made the whole process easy which made me at ease.
November 30, 2025
Reply from Hays Travel - Hythe
Thank you so much for your comments Holly! :)
Booked holiday at Hythe
Booked holiday at Hythe, Southampton branch.
Mia always very helpful and nothing too much trouble.
Excellent service.
November 28, 2025
Reply from Hays Travel - Hythe
Thank you so much for this lovely review! :)
Reply from Hays Travel - Hythe
Thank you for your lovely comments!
Very helpful
Very helpful. Came back with options and were able to adapt to changes we made
November 14, 2025
Reply from Hays Travel - Hythe
Thank You for your lovely feedback! 😄
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